Petco

★☆☆☆☆
  • 169 Federal Road

    Brookfield, CT 06804

    Map & Directions
  • 203-775-3337

About Petco

Categories
  • Pet Stores
Details
  • Clicker Training
Hours
M 9am-7pm, Tu-W 9am-9pm, Th-F 9am-7pm, Sa 9am-6pm, Su 10am-6pm
Special Offer
Call Today
Year Established
  • 1996
Brands
  • Petco

Pets & Animals

Pets & Animals
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Purchased a bag of dry food, got it home, opened it up, and....stuck my hand into massive webs. Ewww! Looked closer and there were all these cocoons in there. Have seen moths flying around the pet food section of the store in the past but didn't think much of it. But they clearly have pantry or grain moths, which will spread like wildfire in your house and are very hard to eradicate. Contacted Petco and they could have cared less, which really surprised me. I gave them a chance to make things right and keep my business and got zero response.

1
★☆☆☆☆

Purchased a bag of dry food, got it home, opened it up, and....stuck my hand into massive webs. Ewww! Looked closer and there were all these cocoons in there. Have seen moths flying around the pet food section of the store in the past but didn't think much of it. But they clearly have pantry or grain moths, which will spread like wildfire in your house and are very hard to eradicate. Contacted Petco and they could have cared less, which really surprised me. I gave them a chance to make things right and keep my business and got zero response.

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My boyfriend had received some fish as a birthday gift. Unfortunately, these fish were purchased by an uninformed friend and were too large for the tank. They were beautiful angel fish. So we got the receipt and brought them back to Petco because it would've been cruel to keep them in such a small tank. We brought the fish up to the counter and the older woman working there proceeded in lifting the bag, asked "what do I do with these?" and then slammed them on the counter. Angel fish are jittery fish and I am sure a trauma like that had to have killed them! I will never shop at any Petco store ever again!!!!! NEVER buy fish from them!

1
★☆☆☆☆

My boyfriend had received some fish as a birthday gift. Unfortunately, these fish were purchased by an uninformed friend and were too large for the tank. They were beautiful angel fish. So we got the receipt and brought them back to Petco because it would've been cruel to keep them in such a small tank. We brought the fish up to the counter and the older woman working there proceeded in lifting the bag, asked "what do I do with these?" and then slammed them on the counter. Angel fish are jittery fish and I am sure a trauma like that had to have killed them! I will never shop at any Petco store ever again!!!!! NEVER buy fish from them!

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Message from Petco

Visit your Brookfield Pet Store located at 169 Federal Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Yext

 

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