Computer Tune & Lube

★★★☆☆
  • 966 Washington St

    Middletown, CT 06457

    Map & Directions
  • 860-346-1999

About Computer Tune & Lube

Categories
Hours
Mon-Fri 8am-5pm, Sat 8am-4pm

Automotive

Automotive
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3.0 1
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I took my cars here for years and was really happy with the service but the last time I went they had a new service writer. They had replaced a radiator 14 months prior ($600 worth of work). I had put 6000 miles on the vehicle and the radiator went again. We had a large dispute over who would pay for the service (their warranty is 12000 miles or 12 months). I thought is was ludicrous that I was on my 3rd radiator in a 3 year old car with 38000 miles on it. The service writer started yelling at me telling me they couldn't and wouldn't give their work away for free. I told the customers waiting that their radiator had lasted 14 months and 6000 miles. The service writer threw my keys at me and ordered me to get out. Haven't gone back but didn't pay $600 a second time!

3
★★★☆☆

I took my cars here for years and was really happy with the service but the last time I went they had a new service writer. They had replaced a radiator 14 months prior ($600 worth of work). I had put 6000 miles on the vehicle and the radiator went again. We had a large dispute over who would pay for the service (their warranty is 12000 miles or 12 months). I thought is was ludicrous that I was on my 3rd radiator in a 3 year old car with 38000 miles on it. The service writer started yelling at me telling me they couldn't and wouldn't give their work away for free. I told the customers waiting that their radiator had lasted 14 months and 6000 miles. The service writer threw my keys at me and ordered me to get out. Haven't gone back but didn't pay $600 a second time!

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