Dependable Appliance

★★★☆☆
M-F 10 a.m. - 6 p.m. Sat. 10 a.m.- 3 p.m.&apt.
  • 78 Main St

    Windsor Locks, CT 06096

    Map & Directions
  • 860-623-9033

About Dependable Appliance

Categories
  • Household Appliances

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If you are reading a bad review about Dependable...just know that there two sides 2 every story!Please see the great reviews on thier behalf! Mary and Ron have both endured some pretty life threatening medical injuries. Ron just got out of hospital on Christmas morn.! Maybe that's why they did not get the messages! Sorry u had a bad exp. mine and all those we refer have had good ones.

5
★★★★★

If you are reading a bad review about Dependable...just know that there two sides 2 every story!Please see the great reviews on thier behalf! Mary and Ron have both endured some pretty life threatening medical injuries. Ron just got out of hospital on Christmas morn.! Maybe that's why they did not get the messages! Sorry u had a bad exp. mine and all those we refer have had good ones.

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I have been using Dependable Applicance for the past 15 years. When I moved into an appt. 15 years ago, I bought a used washer and dryer. Just this year I replaced, with used appliances again. 3 years ago, bought a used Stove and Refridgerator. I trust what they tell me, and would recomend to my friends and family. They have always been helpful, and on time.

4
★★★★☆

I have been using Dependable Applicance for the past 15 years. When I moved into an appt. 15 years ago, I bought a used washer and dryer. Just this year I replaced, with used appliances again. 3 years ago, bought a used Stove and Refridgerator. I trust what they tell me, and would recomend to my friends and family. They have always been helpful, and on time.

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I would give zero stars if I could. Called the store and wife answered. Said I was looking for an honest, reasonable, local company to repair my squeaky dryer. She raved about her husbands experience and knowledge. We asked him to come look at it and he took the dryer apart (with our help), sprayed it with some silicone and we helped him put it back together. He charged us $120. We thought it was all set. Two days later, it was squealing just as bad as before. Tried to call several times and left messages but no response. He didn't even give us a receipt and we paid cash (our mistake). Don't trust these people!! They will rip you off and do not stand behind anything they do. So much for supporting your local businesses! Never again!

1
★☆☆☆☆

I would give zero stars if I could. Called the store and wife answered. Said I was looking for an honest, reasonable, local company to repair my squeaky dryer. She raved about her husbands experience and knowledge. We asked him to come look at it and he took the dryer apart (with our help), sprayed it with some silicone and we helped him put it back together. He charged us $120. We thought it was all set. Two days later, it was squealing just as bad as before. Tried to call several times and left messages but no response. He didn't even give us a receipt and we paid cash (our mistake). Don't trust these people!! They will rip you off and do not stand behind anything they do. So much for supporting your local businesses! Never again!

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I have never written a negative review of any small business before, but I am just so angry with this company. They took $200 from me for a replacement part for my dishwasher they said would come in one week. two months later, i was still waiting. another month later i forced them to agree to refund my money. that never happened. I've made peace with the fact that I will never see that money again, but I want to save other people from the same frustrating experience. don't trust these people!!!

1
★☆☆☆☆

I have never written a negative review of any small business before, but I am just so angry with this company. They took $200 from me for a replacement part for my dishwasher they said would come in one week. two months later, i was still waiting. another month later i forced them to agree to refund my money. that never happened. I've made peace with the fact that I will never see that money again, but I want to save other people from the same frustrating experience. don't trust these people!!!

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3 out of 4 were good experiences.................................................................................................................................................................................................

4
★★★★☆

3 out of 4 were good experiences.................................................................................................................................................................................................

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A month after my daughter & her husband (2 kids) bought theirs first home ...the demon stopped in and ate their washer. I felt so bad for these two kids trying so hard to make a good home for their children... I picked up my daughter and took her to Dependable Appliance. Not only did we find a washer that looked and has continued (1 year later) to run like new... Ron and his wife were so sweet to her... compassionate maybe the word I should use as one day in our lives we have all had so form of set-back. Not only did they make a price she could afford...they ended up 'trading in' a stove she had just purchased before moving to her new home (a new stove was already in the house). THANK YOU RON & BETH...you two are awesome!
Also, I'll be in with in the next month for my own needs as I am moving and will need three new appliances.
Thanks again.

5
★★★★★

A month after my daughter & her husband (2 kids) bought theirs first home ...the demon stopped in and ate their washer. I felt so bad for these two kids trying so hard to make a good home for their children... I picked up my daughter and took her to Dependable Appliance. Not only did we find a washer that looked and has continued (1 year later) to run like new... Ron and his wife were so sweet to her... compassionate maybe the word I should use as one day in our lives we have all had so form of set-back. Not only did they make a price she could afford...they ended up 'trading in' a stove she had just purchased before moving to her new home (a new stove was already in the house). THANK YOU RON & BETH...you two are awesome!
Also, I'll be in with in the next month for my own needs as I am moving and will need three new appliances.
Thanks again.

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I just have to say"Where can you get this kind of service today?
I went to the new store location on 78 Main St. in WindsorLocks, Ct. and got the best deals! I went in to buy a part for my sister's washer, without really knowing how to install it, Ron, took the time and showed me how. I thought it was simple,but not!Thanks to him I saved time,didn't get frustrated putting on, and saved her $!While I was there I looked all around at the new and used appliances.It was hard to tell the difference!My wife and I are retiring,and needed a new stove,but planned to wait.Saw a great deal on stove &frig. bought them,assuming they would be delivered after Thanksgiving, Ron surprised my wife the same day!
Boy did that make our Holiday!Thanks to Ron,my wife is happy my kitchen looks great with the updated stuff for holidays.Of course I'm happy if my wife is happy in her kitchen!Thanks Ron
I'd call him ASAP!He really is dependable!

2
★★☆☆☆

I just have to say"Where can you get this kind of service today?
I went to the new store location on 78 Main St. in WindsorLocks, Ct. and got the best deals! I went in to buy a part for my sister's washer, without really knowing how to install it, Ron, took the time and showed me how. I thought it was simple,but not!Thanks to him I saved time,didn't get frustrated putting on, and saved her $!While I was there I looked all around at the new and used appliances.It was hard to tell the difference!My wife and I are retiring,and needed a new stove,but planned to wait.Saw a great deal on stove &frig. bought them,assuming they would be delivered after Thanksgiving, Ron surprised my wife the same day!
Boy did that make our Holiday!Thanks to Ron,my wife is happy my kitchen looks great with the updated stuff for holidays.Of course I'm happy if my wife is happy in her kitchen!Thanks Ron
I'd call him ASAP!He really is dependable!

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Message from Dependable Appliance

My knowledge will $ave you $! We take Pride in customer satisfaction! Be $mart & $ave by calling Ron 860-623- ASAP!

More about Dependable Appliance

most parts in stock.Same Day Service-Great Rates Free Delivery for local customers. My exp.&25 yrs.of knowledge will $ave you in the long run! tv,vcr &vac repair reasonably repaired!

 

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