Nielsen's Florist Garden Shop

★★★★☆
  • 1405 Post Rd

    Darien, CT 06820

    Map & Directions
  • 203-655-2541

About Nielsen's Florist Garden Shop

Hours
Sun 9am-5pm, Mon-Sat 8am-6pm

Home & Garden

Home & Garden
More choices in Darien:
Resultset_next

Sam Bridge Nursery

437 North St Greenwich, CT

Resultset_next

The Gardener's Center And Florist

1396 Post Rd Darien, CT

3.8 5
Hi! Sign in to let us know how Nielsen's Florist Garden Shop was?
Write a Review
.

I had the pleasure of visiting Nielsens today. The showroom is gorgeous with fresh, seasonal flowera and beautiful vases, bowls, etc. They now carry Simon Pearce! The staff was very helpful in taking an order for me to send out of town. Thank you for your help. I highly recommend Nielsen's for the best quality and service!

5
★★★★★

I had the pleasure of visiting Nielsens today. The showroom is gorgeous with fresh, seasonal flowera and beautiful vases, bowls, etc. They now carry Simon Pearce! The staff was very helpful in taking an order for me to send out of town. Thank you for your help. I highly recommend Nielsen's for the best quality and service!

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Thank you Karen, bringing in Simon Pearce was a very exciting move for us so we are glad to hear you are enjoying it! The showroom is a great place to get ideas on how to display your vases and flowers whenever you come in!
.

I've been going to Neilsen's for decades...mostly to pick up gifts for mother's day and birthday's etc. Their flower arrangements are great. They have a nice shop as well.

3
★★★☆☆

I've been going to Neilsen's for decades...mostly to pick up gifts for mother's day and birthday's etc. Their flower arrangements are great. They have a nice shop as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Hi Mary Beth, I hope you like how we have been updating the shop then since you've been coming so long! Have you seen the jewelery we carry now? If not, please do come in, take a look and let us know what you think!
.

I can't imagine not being able to shop at Nielsen's or use them for floral deliveries and more. They always have a beautiful selection of cut flowers and plants, and the presentation/packaging when you buy flowers to give or are lucky to receive them is really beautiful. The staff is always knowledgeable and helpul. Nielsen's is the BEST!!!

5
★★★★★

I can't imagine not being able to shop at Nielsen's or use them for floral deliveries and more. They always have a beautiful selection of cut flowers and plants, and the presentation/packaging when you buy flowers to give or are lucky to receive them is really beautiful. The staff is always knowledgeable and helpul. Nielsen's is the BEST!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Wow! Thanks Carol! We really appreciate it!
.

I've had an all-round atrocious experience with this florist and you couldn't pay me to go back! My brother and sister-in-law had to move from an 8-acre property with gardens in the midwest, to a property with a small yard in the West. I told Nielsen's specifically I wanted either a dish garden or an assortment of plants sent to them as a housewarming gift. They lost the entire order. The next day someone called and started asking for my personal and credit card information and admitted they couldn't find the order. I insisted on calling them back to verify who they were. The next day I told a third person I wanted them to confirm delivery and call me. They promised to do so and never did. I then called back, got a recording and left a message for the owner. She never called me. I had to call my sister-in-law to see if she received delivery. She said they sent a basket of mums (autumn flowers in May!). I was very specific about what I had wanted and told the first two people I didn't want flowers, but plants. I called Nielsen's again and was told the owner was "too busy" to talk to me, but I could leave her a voicemail. She has still never returned my call. A fifth person called the next day and had no clue what this was about. She said someone else would call me back, naturally they have not. I have never seen a retailer so indifferent to customers! I sing in my church choir and told the director, as we are always ordering flowers and she has connections with many other church and music groups around here. She was appalled and I am going to make sure everyone I know in Fairfield County hears about this experience. We will be using a florist in Stamford after this.

1
★☆☆☆☆

I've had an all-round atrocious experience with this florist and you couldn't pay me to go back! My brother and sister-in-law had to move from an 8-acre property with gardens in the midwest, to a property with a small yard in the West. I told Nielsen's specifically I wanted either a dish garden or an assortment of plants sent to them as a housewarming gift. They lost the entire order. The next day someone called and started asking for my personal and credit card information and admitted they couldn't find the order. I insisted on calling them back to verify who they were. The next day I told a third person I wanted them to confirm delivery and call me. They promised to do so and never did. I then called back, got a recording and left a message for the owner. She never called me. I had to call my sister-in-law to see if she received delivery. She said they sent a basket of mums (autumn flowers in May!). I was very specific about what I had wanted and told the first two people I didn't want flowers, but plants. I called Nielsen's again and was told the owner was "too busy" to talk to me, but I could leave her a voicemail. She has still never returned my call. A fifth person called the next day and had no clue what this was about. She said someone else would call me back, naturally they have not. I have never seen a retailer so indifferent to customers! I sing in my church choir and told the director, as we are always ordering flowers and she has connections with many other church and music groups around here. She was appalled and I am going to make sure everyone I know in Fairfield County hears about this experience. We will be using a florist in Stamford after this.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Business Response:

Catherine, I am truly sorry to hear you've had such an experience. We endeavor to treat every customer as a priority and to provide excellent customer service. Clearly, the usual protocol did not go correctly here. If you would like to discuss your experience further ( although I know it has been a long time) please do not hesitate to call the shop and ask to speak to the office manager at 203-655-2541.
.

Great florist and design center. I have been coming here for years. They have a wonderful selection and so much to choose from. Love all the seasonal stuff they put out. I would highly recommend!

5
★★★★★

Great florist and design center. I have been coming here for years. They have a wonderful selection and so much to choose from. Love all the seasonal stuff they put out. I would highly recommend!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Business Response:

Thanks Jennifer, great to hear the feedback. Hope you come to see us over the fall but for now we have some beautiful grasses and hanging baskets for 50% off!
 

Wait, you're the expert.

If you've been to or used Nielsen's Florist Garden Shop, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review