Lippincott Van Lines

★☆☆☆☆
  • 222 Universal Dr Bldg 8

    North Haven, CT 06473

    Map & Directions
  • 203-777-0500

About Lippincott Van Lines

Categories
  • Moving Companies
  • Storage
  • Household Storage
  • Transportation Services
  • Trucking Companies

Transportation & Storage

Transportation & Storage
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Lippincott Van Lines did a very local move for us -- 5 blocks in the Westville section of New Haven. The estimator/salesperson who came to size up the move was excellent, very professional. That's why I chose them over other companies. But the moving team, while very nice, was awful! They did not box up or cover any of our furnishings -- upholstered or antique -- with blankets as promised. They knocked many pieces of furniture on the way in and out of the house. Doorways now need to be painted and spackled. Two family heirloom pieces of furniture -- irreplaceable because of their history and sentimental value -- were ruined. Boxes and a marble top to a dresser were lost and the company did not call to tell us that they were in their warehouse. DO NOT USE THIS COMPANY FOR A RESIDENTIAL MOVE of anything you value!

1
★☆☆☆☆

Lippincott Van Lines did a very local move for us -- 5 blocks in the Westville section of New Haven. The estimator/salesperson who came to size up the move was excellent, very professional. That's why I chose them over other companies. But the moving team, while very nice, was awful! They did not box up or cover any of our furnishings -- upholstered or antique -- with blankets as promised. They knocked many pieces of furniture on the way in and out of the house. Doorways now need to be painted and spackled. Two family heirloom pieces of furniture -- irreplaceable because of their history and sentimental value -- were ruined. Boxes and a marble top to a dresser were lost and the company did not call to tell us that they were in their warehouse. DO NOT USE THIS COMPANY FOR A RESIDENTIAL MOVE of anything you value!

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The crew that moved stole $2800 in items from me and then they overcharged me, I tried working with them simply to get my items back but they didn't even want to talk to me, they blew me off and wouldn't return calls and finally when I reached the owner they told me that I should have verified every box was received and verify that the contents of ever single box was received before signing the paperwork, and that once I signed it on moving day they are exempt from the issue. How could anyone verify 400 boxes and their contents while the crew sits there in your living room!!! Also if you do not get their insurance for full replacement, it gives them the right to steal your items at 60 cents per pound, their claims are strictly by weight and not value. so My $2800 in boxes that was stolen is only worth $30 by weight. I filed a police report which is ongoing, however we found 1/2 the items were put on eBay and sold via a pawn shop, investigation is still ongoing. They were also contracted to bill me at a rate of $115/hr and I find out they billed me at $145/hr, They told me there's nothing I can do even though I have the paper from them stating the rate of $115/hr for 3-man crew. So I'm also fighting them via American Express.

Don't trust them, dirty scammers who hire employee's with criminal records and they have zero customer service and management supports employees who steal.

0
★☆☆☆☆

The crew that moved stole $2800 in items from me and then they overcharged me, I tried working with them simply to get my items back but they didn't even want to talk to me, they blew me off and wouldn't return calls and finally when I reached the owner they told me that I should have verified every box was received and verify that the contents of ever single box was received before signing the paperwork, and that once I signed it on moving day they are exempt from the issue. How could anyone verify 400 boxes and their contents while the crew sits there in your living room!!! Also if you do not get their insurance for full replacement, it gives them the right to steal your items at 60 cents per pound, their claims are strictly by weight and not value. so My $2800 in boxes that was stolen is only worth $30 by weight. I filed a police report which is ongoing, however we found 1/2 the items were put on eBay and sold via a pawn shop, investigation is still ongoing. They were also contracted to bill me at a rate of $115/hr and I find out they billed me at $145/hr, They told me there's nothing I can do even though I have the paper from them stating the rate of $115/hr for 3-man crew. So I'm also fighting them via American Express.

Don't trust them, dirty scammers who hire employee's with criminal records and they have zero customer service and management supports employees who steal.

Pros: None

Cons: Steals, overcharges, criminal records, not trustworth, no customer service, dirty

 

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