Nail Spa

★★★★☆
  • 175 West Rd # 15

    Ellington, CT 06029

    Map & Directions
  • 860-875-2562

About Nail Spa

Details
Hours
Sun, noon - 4pm; Mon, 9:30am - 5pm; Tue - Thu, 9:30am - 9pm; Fri, 9am - 9pm; Sat, 9am - 5pm
3.5 4
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Not a big fan... Staff is nice but gossipy and the pedicure area has ripped and dirty seating.. If I am paying for services I think the environment should be nice.

2
★★☆☆☆

Not a big fan... Staff is nice but gossipy and the pedicure area has ripped and dirty seating.. If I am paying for services I think the environment should be nice.

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.

I have been going to The Nail Spa consistently for over 5 years. I disagree with some of the comments about waiting time and the staff. I never have to wait, and usually, when a nail tech is running late it is because a client was late to their appointment. Also, I have never seen anything BUT conscientiousness from all of the staff, no matter what their age. I think they do a wonderful job, and I will continue to go there for as long as they are open, which I'm sure will be for many years to come.

5
★★★★★

I have been going to The Nail Spa consistently for over 5 years. I disagree with some of the comments about waiting time and the staff. I never have to wait, and usually, when a nail tech is running late it is because a client was late to their appointment. Also, I have never seen anything BUT conscientiousness from all of the staff, no matter what their age. I think they do a wonderful job, and I will continue to go there for as long as they are open, which I'm sure will be for many years to come.

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The techs at Nail Spa are wonderful--friendly, fun talk to. They do a great job on gel refills. My only complaint is they need more polish colors, not everyone wants red or pink! It would be nice if they left time for walk-ins as well. I've never had to wait when I've had an appointment.

Easy to get to, lots of parking.

4
★★★★☆

The techs at Nail Spa are wonderful--friendly, fun talk to. They do a great job on gel refills. My only complaint is they need more polish colors, not everyone wants red or pink! It would be nice if they left time for walk-ins as well. I've never had to wait when I've had an appointment.

Easy to get to, lots of parking.

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This used to be a good place to have your nails done, but it has recently gone downhill due to the hiring of younger nail techs who are not as conscientious as they could be. The waiting time for appointments is always long as the nail techs are usually overbooked and running late.

The atmosphere is nice, with pleasant and friendly staff, but this does not make up for the wait times.

This spa also offers tanning beds, which is a nice touch.

Parking can be difficult as it is located in a strip mall next to a grocery store.

3
★★★☆☆

This used to be a good place to have your nails done, but it has recently gone downhill due to the hiring of younger nail techs who are not as conscientious as they could be. The waiting time for appointments is always long as the nail techs are usually overbooked and running late.

The atmosphere is nice, with pleasant and friendly staff, but this does not make up for the wait times.

This spa also offers tanning beds, which is a nice touch.

Parking can be difficult as it is located in a strip mall next to a grocery store.

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0 out of 1 people found this review helpful.

Business Response:

Unfair review This review is year's old and unfortunately grossely incorrect. The staff is rarely behind schedule and on the off occasion that it may occur, a discount is given to the waiting client. The parking lot is large enough to accomodate all clienele. The spa stands behind all work done and is more than willing to fix any problems or concerns. The nail technicians go through a rigourous training program prior to working on any client. Conscientiousness is the key to our 18 years of success.

Message from Nail Spa

Our number one priority has always been customer service. We pride ourselves with offering exceptional products and quality workmanship. Our experienced staff is professional yet fun! Our atmoshpere is a comfortable boutique style, cozy salon. Enjoy a cup of gourmet coffee or tea, or even a glass of wine. Call for an appointment and see why we have been around for more than 18 years!

 

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