Hour Glass Cleaners

★★★☆☆

About Hour Glass Cleaners

Personal Services

Personal Services
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I have been going to this cleaner for 5 years and prices consistantly go up. 130% increase! Finally they gave my 8 shirts to someone without a ticket and insisted I picked them up. They decided how much they would compensate me for my shirts which was much less than I paid (after waiting 1 month to see if they were returned). Then they made me take the compensation in two payments and gave me a hard time getting the second payment like I was the one at fault! When I demanded payment for my shirts that THEY gave away, they told me to not come back anymore.
I was AMAZED!

1
★☆☆☆☆

I have been going to this cleaner for 5 years and prices consistantly go up. 130% increase! Finally they gave my 8 shirts to someone without a ticket and insisted I picked them up. They decided how much they would compensate me for my shirts which was much less than I paid (after waiting 1 month to see if they were returned). Then they made me take the compensation in two payments and gave me a hard time getting the second payment like I was the one at fault! When I demanded payment for my shirts that THEY gave away, they told me to not come back anymore.
I was AMAZED!

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I have been going to this cleaner for 5 years and prices consistantly go up. 130% increase! Finally they gave my 8 shirts to someone without a ticket and insisted I picked them up. They decided how much they would compensate me for my

3
★★★★★

I have been going to this cleaner for 5 years and prices consistantly go up. 130% increase! Finally they gave my 8 shirts to someone without a ticket and insisted I picked them up. They decided how much they would compensate me for my

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I worked at Hour Glass cleaners as a job to help support myself during college between Feb 2010-July 2010. Working with Mr. & Mrs. Song was fantastic and they always helped me in any way to become successful. There, we all worked together with other employees to make sure every customer was happy and would continue to come back. So if you want your clothes to feel immaculately clean take the great trip to their buisness and you will not be disappointed! :-D

5
★★★★★

I worked at Hour Glass cleaners as a job to help support myself during college between Feb 2010-July 2010. Working with Mr. & Mrs. Song was fantastic and they always helped me in any way to become successful. There, we all worked together with other employees to make sure every customer was happy and would continue to come back. So if you want your clothes to feel immaculately clean take the great trip to their buisness and you will not be disappointed! :-D

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.

I travel extra 5 miles to drop my clothes and shirts off at Hour Glass Cleaners almost every week--for the last five years since my company moved to CT. I think the owner (Chinese/Korea) does an excellent job pressing/packaging particularly my pants..and sometimes custom-made dress shirts--my wife also drops off our quilts and etc, and we are always impressed with their quality of work! I think the prices are set reasonably, especially considering the quality of work and customer freindly atmosphere. I feel quite comfortable dropping off my shirts/pants/coats at this place... I highly recommend this cleaners to anyone in the area looking for a new cleaner!

4
★★★★☆

I travel extra 5 miles to drop my clothes and shirts off at Hour Glass Cleaners almost every week--for the last five years since my company moved to CT. I think the owner (Chinese/Korea) does an excellent job pressing/packaging particularly my pants..and sometimes custom-made dress shirts--my wife also drops off our quilts and etc, and we are always impressed with their quality of work! I think the prices are set reasonably, especially considering the quality of work and customer freindly atmosphere. I feel quite comfortable dropping off my shirts/pants/coats at this place... I highly recommend this cleaners to anyone in the area looking for a new cleaner!

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1 out of 1 people found this review helpful.

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The Oriental Man who operates this establishment with his wife, DOES NOT treat ALL Customers fairly. I found over time, he would charge me 50 cents to One Dollar more on mens trousers. When his wife would take my incoming order, the price was always less. Neither the husband or wife speak english well.
If you like being ripped off, then this is the place to go with your cleaning.

1
★☆☆☆☆

The Oriental Man who operates this establishment with his wife, DOES NOT treat ALL Customers fairly. I found over time, he would charge me 50 cents to One Dollar more on mens trousers. When his wife would take my incoming order, the price was always less. Neither the husband or wife speak english well.
If you like being ripped off, then this is the place to go with your cleaning.

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0 out of 1 people found this review helpful.

.

This dry cleaner is the most fairly priced cleaner in the area. However you do tend to sacrifice a bit in customer service and the place doesn't seem to be the most organized in the world. However, for a fair price when you have a lot of dry cleaning to be done I would recommend Hour Glass cleaners. You cannot use credit or debit cards here though!

3
★★★☆☆

This dry cleaner is the most fairly priced cleaner in the area. However you do tend to sacrifice a bit in customer service and the place doesn't seem to be the most organized in the world. However, for a fair price when you have a lot of dry cleaning to be done I would recommend Hour Glass cleaners. You cannot use credit or debit cards here though!

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