Sterling Optical

★☆☆☆☆

About Sterling Optical

Categories
  • Optical Goods Stores
  • Contact Lenses
  • Eye Glasses
  • Opticians
1.0 3
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The Peruvian owner, Erick Corrales, is extremely unethical and lies to your face when he is behind the counter selling. Erick has taken over the franchise for at least the past 5 years and doesn't know how to run a honest business. One person complained that the owner shouldn't allow such a pushy salesperson. Well, the owner is the one salesperson which is why he can't be fired and cares to sell you the wrong frame/lens. I'm surprised the Better Business Bureau's rating of F, has not closed Erick down yet. Erick has lied to me countless times, unethically overcharged many customers, and given shoddy products. I know most people refuse to shop there because of his cheating ways. I'm surprised Erick is still in business.

1
★☆☆☆☆

The Peruvian owner, Erick Corrales, is extremely unethical and lies to your face when he is behind the counter selling. Erick has taken over the franchise for at least the past 5 years and doesn't know how to run a honest business. One person complained that the owner shouldn't allow such a pushy salesperson. Well, the owner is the one salesperson which is why he can't be fired and cares to sell you the wrong frame/lens. I'm surprised the Better Business Bureau's rating of F, has not closed Erick down yet. Erick has lied to me countless times, unethically overcharged many customers, and given shoddy products. I know most people refuse to shop there because of his cheating ways. I'm surprised Erick is still in business.

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I saw an ad for them in the express, plus they were on my insurance plan. So I thought I would give them a shot. I wanted to pay only $100.00, but walked out paying $300.00 which is fine... I wanted nice frames. When I checked my credit card account on-line, there was an extra $64.37 charged by them. I called and asked them what happened, and they said that they took off too much on my bill, but tried calling me to let me know that they were going to charge me extra... I never got a message. They said they got the number wrong, but if I wanted to talk to "Donna" about it, she will be in in 15 min and call me. She never did.

I called back, they put me on hold, and I was so irate at that time, I took time off of work to come down and talk to them. They knew that I was pissed, so they dealt with all customers in the store before getting to me... which just made me want to tear the damn place down. But I kept my cool. After looking directly at the paper seeing that my number was correctly written down in plain view, I was completely fuming at that point. I told them either they credit back my account, or I will take it up with my credit card company. Which I am in the process of doing.

What company just charges your card without your knowledge?!?! Unethical, sleazy companies such as Sterling Optical on M street in D.C.

Do not go here. There are thousands of other glasses companies. Even if you pay more elsewhere, it's worth every penny to stay away from these guys.

Donna is a nice when you are shopping, but will put you on hold, sly money out of you, and put you off when you are pissed. I still can't believe there are companies out there like this.

1
★☆☆☆☆

I saw an ad for them in the express, plus they were on my insurance plan. So I thought I would give them a shot. I wanted to pay only $100.00, but walked out paying $300.00 which is fine... I wanted nice frames. When I checked my credit card account on-line, there was an extra $64.37 charged by them. I called and asked them what happened, and they said that they took off too much on my bill, but tried calling me to let me know that they were going to charge me extra... I never got a message. They said they got the number wrong, but if I wanted to talk to "Donna" about it, she will be in in 15 min and call me. She never did.

I called back, they put me on hold, and I was so irate at that time, I took time off of work to come down and talk to them. They knew that I was pissed, so they dealt with all customers in the store before getting to me... which just made me want to tear the damn place down. But I kept my cool. After looking directly at the paper seeing that my number was correctly written down in plain view, I was completely fuming at that point. I told them either they credit back my account, or I will take it up with my credit card company. Which I am in the process of doing.

What company just charges your card without your knowledge?!?! Unethical, sleazy companies such as Sterling Optical on M street in D.C.

Do not go here. There are thousands of other glasses companies. Even if you pay more elsewhere, it's worth every penny to stay away from these guys.

Donna is a nice when you are shopping, but will put you on hold, sly money out of you, and put you off when you are pissed. I still can't believe there are companies out there like this.

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Unprofessional, negligent doctor that gave me the wrong perscription which put a large strain on my eyes and made it extremely difficult to work. When I tried to get a refund for the contacts and lenses I could not use because they were the wrong perscription, I was treated unfairly, rudely, and obnoxiously. This place is a scam.

1
★☆☆☆☆

Unprofessional, negligent doctor that gave me the wrong perscription which put a large strain on my eyes and made it extremely difficult to work. When I tried to get a refund for the contacts and lenses I could not use because they were the wrong perscription, I was treated unfairly, rudely, and obnoxiously. This place is a scam.

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1 out of 1 people found this review helpful.

 

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