Yellow Cab

★★☆☆☆
38.8801 -77.0352
Map and Directions to Yellow Cab

202-373-3366

Po Box 734

Washington, DC

20044

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About Yellow Cab

Transportation & Storage

Transportation & Storage
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2.0 12
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Reviews 1 - 12 of 12.
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I called Friday afternoon, February 18th, to secure a cab for a Saturday early morning trip to the airport. On Saturday morning, when the taxi failed to arrive, I called again. And despite repeated assurances that the driver was on the way and/or near my house, he or she never arrived and I missed my flight.

I actually missed the entire trip and have incurred $75 in change fees from the airline.

I expected a much higher level of service from the company, and I am quite disappointed. If they had simply told me that they would be unable to deliver me to the airport or that they needed more than a day's notice, I would have made other plans. Instead, I have lost a trip that cannot be repeated and time that cannot be regained.

1
★☆☆☆☆

I called Friday afternoon, February 18th, to secure a cab for a Saturday early morning trip to the airport. On Saturday morning, when the taxi failed to arrive, I called again. And despite repeated assurances that the driver was on the way and/or near my house, he or she never arrived and I missed my flight.

I actually missed the entire trip and have incurred $75 in change fees from the airline.

I expected a much higher level of service from the company, and I am quite disappointed. If they had simply told me that they would be unable to deliver me to the airport or that they needed more than a day's notice, I would have made other plans. Instead, I have lost a trip that cannot be repeated and time that cannot be regained.

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.

Very unreliable.. Cap was more than an hour late and we had to reschedual our flights.. an International Flight!!!!! we had to pay for another cap to take us to a hotel and stayed for another night!!!! Spent so much extra money because they didnt show up on time!!! Would not recommend at all....

1
★☆☆☆☆

Very unreliable.. Cap was more than an hour late and we had to reschedual our flights.. an International Flight!!!!! we had to pay for another cap to take us to a hotel and stayed for another night!!!! Spent so much extra money because they didnt show up on time!!! Would not recommend at all....

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1 out of 1 people found this review helpful.

.

Horrible service. They just did not show up. I called and requested a taxi for 4:30 PM because we had a bus to catch. They told me the dispatcher was going to call. At 4:45 I called again, "still working on that". 3rd call 5pm -- they simply told me that a car would came when available, but that the could not give me an estimated time at all. Completely not trustworthy. If they knew they were short of cars, why did not they tell me at the beginning so that I could call someone else? Trusting them: Very bad choice.

1
★☆☆☆☆

Horrible service. They just did not show up. I called and requested a taxi for 4:30 PM because we had a bus to catch. They told me the dispatcher was going to call. At 4:45 I called again, "still working on that". 3rd call 5pm -- they simply told me that a car would came when available, but that the could not give me an estimated time at all. Completely not trustworthy. If they knew they were short of cars, why did not they tell me at the beginning so that I could call someone else? Trusting them: Very bad choice.

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1 out of 1 people found this review helpful.

.

I have experienced about a 20% success rate with getting them to send a cab to a specific location. It takes forever for them to answer the phone and they don't show up when or where they are supposed to. Pretty worthless. The cab situation in DC is deplorable and the city government should enforce a level of adequate service. In this day of 10% unemployment it's ridiculous to have cab service be so bad. Very frustrated.

1
★☆☆☆☆

I have experienced about a 20% success rate with getting them to send a cab to a specific location. It takes forever for them to answer the phone and they don't show up when or where they are supposed to. Pretty worthless. The cab situation in DC is deplorable and the city government should enforce a level of adequate service. In this day of 10% unemployment it's ridiculous to have cab service be so bad. Very frustrated.

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1 out of 1 people found this review helpful.

.

piece of Sh**t web page. This company has a totally brain dead I web site. It' like thy do not want your business. i WAS JUST ON HOLD FOR 10 MINUTES AND THEN DISCONNECTED. USE AT YOUR OWN PERIL!!!! And good luck making an airline connection.

1
★☆☆☆☆

piece of Sh**t web page. This company has a totally brain dead I web site. It' like thy do not want your business. i WAS JUST ON HOLD FOR 10 MINUTES AND THEN DISCONNECTED. USE AT YOUR OWN PERIL!!!! And good luck making an airline connection.

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1 out of 1 people found this review helpful.

.

I have never seen a more disorganized and rude cab company as Yellow. And I tried them three times, yes I kept going back despite them never arriving, never calling, having to wait 20 minutes to get to a dispatcher, listening to an unbelievably rude dispatcher inform me that they called I just didn't bother to pick up (believe me, the phone never rang) followed by another 20 minutes before the cab arrived. And this happened one morning at 5:00 am when I had a 6:30 am flight. I ended up driving myself to National. If you want to spend $80 for parking at the airport and deal with the stress of wondering whether you'll actually make it, then please, choice Yellow. Oh by the way, their offices are literally five minutes from my house, yet their oh-so-helpful website can't manage to have my street in it. THEY ARE THE WORST IN DC.

1
★☆☆☆☆

I have never seen a more disorganized and rude cab company as Yellow. And I tried them three times, yes I kept going back despite them never arriving, never calling, having to wait 20 minutes to get to a dispatcher, listening to an unbelievably rude dispatcher inform me that they called I just didn't bother to pick up (believe me, the phone never rang) followed by another 20 minutes before the cab arrived. And this happened one morning at 5:00 am when I had a 6:30 am flight. I ended up driving myself to National. If you want to spend $80 for parking at the airport and deal with the stress of wondering whether you'll actually make it, then please, choice Yellow. Oh by the way, their offices are literally five minutes from my house, yet their oh-so-helpful website can't manage to have my street in it. THEY ARE THE WORST IN DC.

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1 out of 1 people found this review helpful.

.

I agree with the earlier reviewer that Yellow Cab drivers were on time. However, their attitude was the worst I've encountered. We kindly suggested one driver once a route to take and he started a non-stop accusatory tone of repudiation of our suggestion. He was literally yelling at us. We took that route every single day thus the suggestion. It was absolutely appalling that he would yell at us for making a mere suggestion he did not agree. I've never met anyone that rude. And the way some Yellow Cab drivers drive is just dangerous to other drivers on the road. They thought they own the road. I am boycotting Yellow Cab since there are so many other choices in DC.

1
★☆☆☆☆

I agree with the earlier reviewer that Yellow Cab drivers were on time. However, their attitude was the worst I've encountered. We kindly suggested one driver once a route to take and he started a non-stop accusatory tone of repudiation of our suggestion. He was literally yelling at us. We took that route every single day thus the suggestion. It was absolutely appalling that he would yell at us for making a mere suggestion he did not agree. I've never met anyone that rude. And the way some Yellow Cab drivers drive is just dangerous to other drivers on the road. They thought they own the road. I am boycotting Yellow Cab since there are so many other choices in DC.

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1 out of 1 people found this review helpful.

.

I used the Yellow Cab service 4 times in May 2007. 3 of 4 times they were reliable. Though, the 4th time the taxi was 20 mins late and I had to drive myself to the airport. I had reserved the cab each time a day in advance. My one bad experience may have been a fluke, but it was very bothersome and the operator was rude when I called to complain. I recommend using a different cab company.

Scot in NW, DC

1
★☆☆☆☆

I used the Yellow Cab service 4 times in May 2007. 3 of 4 times they were reliable. Though, the 4th time the taxi was 20 mins late and I had to drive myself to the airport. I had reserved the cab each time a day in advance. My one bad experience may have been a fluke, but it was very bothersome and the operator was rude when I called to complain. I recommend using a different cab company.

Scot in NW, DC

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.

ok, so i had 1 really nice driver w/ them, to be fair. but today i called twice for a cab w/ credit card option, which both times they confirmed, & twice they sent guys w/ no cc option. plus, the guy was clearly stoned (from the smell) and smoked a cigarette the entire ride, which REALLY sucked. from the crazy way he was driving & talking crazy, i was a bit worried about asking him to put it out, so just rolled down the window. they need to have a policy against smoking w/ customers in the car

not such a great cab company.

2
★★☆☆☆

ok, so i had 1 really nice driver w/ them, to be fair. but today i called twice for a cab w/ credit card option, which both times they confirmed, & twice they sent guys w/ no cc option. plus, the guy was clearly stoned (from the smell) and smoked a cigarette the entire ride, which REALLY sucked. from the crazy way he was driving & talking crazy, i was a bit worried about asking him to put it out, so just rolled down the window. they need to have a policy against smoking w/ customers in the car

not such a great cab company.

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.

The quality of a cab service depends on timeliness and a driver who knows what he or she is doing. This cab service, which serves DC and Northern Arlington, always arrives on time and drivers know what they are doing. I found they sometimes get lost in Arlington but their knowledge of DC is very good.

4
★★★★☆

The quality of a cab service depends on timeliness and a driver who knows what he or she is doing. This cab service, which serves DC and Northern Arlington, always arrives on time and drivers know what they are doing. I found they sometimes get lost in Arlington but their knowledge of DC is very good.

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0 out of 1 people found this review helpful.

.

When living in the DC metro area/Arlington this taxi service/company was the absolute best. They were always on time and the drivers were extremely helpful and nice.
If traveling in this area, I would definitely recommend taking yellow cab, above any of the other taxi cab services.

5
★★★★★

When living in the DC metro area/Arlington this taxi service/company was the absolute best. They were always on time and the drivers were extremely helpful and nice.
If traveling in this area, I would definitely recommend taking yellow cab, above any of the other taxi cab services.

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0 out of 1 people found this review helpful.

.

This cab service is excellent, not only is the driver very friendly and polite but the cabs are very clean and don't have those old car funk. The are very fast (but stay at the speed limit) and comfortable. I highly recommend this cab if your near dc and i, myself refer them to all my friend and family. So all in all, if you need a cab service and you see a yellow cab coming down the street, stab your thumb out like it's trix and your the rabbit (haha).

5
★★★★★

This cab service is excellent, not only is the driver very friendly and polite but the cabs are very clean and don't have those old car funk. The are very fast (but stay at the speed limit) and comfortable. I highly recommend this cab if your near dc and i, myself refer them to all my friend and family. So all in all, if you need a cab service and you see a yellow cab coming down the street, stab your thumb out like it's trix and your the rabbit (haha).

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0 out of 1 people found this review helpful.