Natural Kinks Hair & Braiding

★★★☆☆

About Natural Kinks Hair & Braiding

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Personal Services

Personal Services
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3.0 4
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I will NOT be going back and I am very upset about what happened. I called to make an appointment for a wash & deep condition because I had just taken out my braids. I was told I didn't need an appointment and I could walk in. I walked in at 5pm and caught attitude from one of the stylists immediately. She told me to comb my hair out and wait. At around 6pm she finally got to me. She ripped through my hair as it still had knots (when I detangle my hair at home I never do it dry so her handing me a comb and telling me to comb it out wasnt happening) and was grumbling the entire time. When another customer came in she complained that she was 'combing for her life.' Super rude and unappreciated comment and I'm not accustomed to paying to be insulted.

While she was blow drying my hair she kept commenting on how my hair was breaking off (I just did a month of swim lessons after dying my hair) and clucking at me about it, but offered no solutions to help decrease the breakage. The absolute final straw was that they had the nerve to charge me $70 for a wash & deep condition. I will absolutely never go back from the attitude to the extreme overpricing and the fact that it took 2 and a half hours for a wash & deep condition. No. I'm not the one and from my first experience there it seems that the service has severely declined. I guess they feel that they don't need to treat people who aren't regulars with any type of respect. That's fine, but they will not get a single dime from me.

1
★☆☆☆☆

I will NOT be going back and I am very upset about what happened. I called to make an appointment for a wash & deep condition because I had just taken out my braids. I was told I didn't need an appointment and I could walk in. I walked in at 5pm and caught attitude from one of the stylists immediately. She told me to comb my hair out and wait. At around 6pm she finally got to me. She ripped through my hair as it still had knots (when I detangle my hair at home I never do it dry so her handing me a comb and telling me to comb it out wasnt happening) and was grumbling the entire time. When another customer came in she complained that she was 'combing for her life.' Super rude and unappreciated comment and I'm not accustomed to paying to be insulted.

While she was blow drying my hair she kept commenting on how my hair was breaking off (I just did a month of swim lessons after dying my hair) and clucking at me about it, but offered no solutions to help decrease the breakage. The absolute final straw was that they had the nerve to charge me $70 for a wash & deep condition. I will absolutely never go back from the attitude to the extreme overpricing and the fact that it took 2 and a half hours for a wash & deep condition. No. I'm not the one and from my first experience there it seems that the service has severely declined. I guess they feel that they don't need to treat people who aren't regulars with any type of respect. That's fine, but they will not get a single dime from me.

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Very, very disappointing experience. I read all of the reviews of Narural Kinks before going to this place because I try not to waste my time where others have had poor experiences. The place could have been a good experience, but in the end they wasted hours of my morning and because of the poor customer service I left without my hair done. I highly recommend finding another place to get your hair done. Professionalism was absent at this establishment today. Should it be absent the day you go, look forward to an infuriating waste of time.
If I could have given this place a zero, I would have. I called and spoke with someone at this establishment and requested to make an appointment. I was told that I could walk in, get a consultation and my hair could be done immediately after. I did that today, only to find out that I would have to wait over three hours before anyone could get to my hair. I scheduled the appointment I had attempted to make earlier in the week and left my phone number. When I returned hours later at the appointed time, I was told it would be another hour (with a bad attitude). Unbelievable. When I questioned why no one had called the number they requested, I was told: "I must have forgot." Are you kidding me? These people may do great locs (I wouldn't know), but you want to make sure that your are spending your money with someone who respects your time and is pleasant and properly apologetic when things go awry because of their failure of professionalism. I don't know about you, but I avoid any place where I may have a bad experience...particularly with my busy life. Natural Kinks = possible bad experience and an unapologetic bad attitude. Don't waste your time and good energy on such people. I will be sure to repost with the name salon should I come across one. In the meantime, good luck...I know how difficult it can be to find a good place to do natural hair...and they do to because their attitude was "We are the only shop in town." :-(

1
★☆☆☆☆

Very, very disappointing experience. I read all of the reviews of Narural Kinks before going to this place because I try not to waste my time where others have had poor experiences. The place could have been a good experience, but in the end they wasted hours of my morning and because of the poor customer service I left without my hair done. I highly recommend finding another place to get your hair done. Professionalism was absent at this establishment today. Should it be absent the day you go, look forward to an infuriating waste of time.
If I could have given this place a zero, I would have. I called and spoke with someone at this establishment and requested to make an appointment. I was told that I could walk in, get a consultation and my hair could be done immediately after. I did that today, only to find out that I would have to wait over three hours before anyone could get to my hair. I scheduled the appointment I had attempted to make earlier in the week and left my phone number. When I returned hours later at the appointed time, I was told it would be another hour (with a bad attitude). Unbelievable. When I questioned why no one had called the number they requested, I was told: "I must have forgot." Are you kidding me? These people may do great locs (I wouldn't know), but you want to make sure that your are spending your money with someone who respects your time and is pleasant and properly apologetic when things go awry because of their failure of professionalism. I don't know about you, but I avoid any place where I may have a bad experience...particularly with my busy life. Natural Kinks = possible bad experience and an unapologetic bad attitude. Don't waste your time and good energy on such people. I will be sure to repost with the name salon should I come across one. In the meantime, good luck...I know how difficult it can be to find a good place to do natural hair...and they do to because their attitude was "We are the only shop in town." :-(

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1 out of 1 people found this review helpful.

.

I had used other braiding salons in the past, mostly African-owned that were frenzied, messy, over-run with children or street hustlers, and loud with blasting televisions and radios. Natural Kinks was the exact opposite! My stylist / braider, Ms. Kim, did is professional, courteous, and personable. I felt comfortable having her in my hair because she was particularly knowledgeable about natural hair, chemicals, colorings, and wholistic approaches to keeping hair healthy. The shop is clean, relaxing, and customer-friendly. Its owner, Shannon, the other stylists, and the clients make the salon experience a blissful one.

5
★★★★★

I had used other braiding salons in the past, mostly African-owned that were frenzied, messy, over-run with children or street hustlers, and loud with blasting televisions and radios. Natural Kinks was the exact opposite! My stylist / braider, Ms. Kim, did is professional, courteous, and personable. I felt comfortable having her in my hair because she was particularly knowledgeable about natural hair, chemicals, colorings, and wholistic approaches to keeping hair healthy. The shop is clean, relaxing, and customer-friendly. Its owner, Shannon, the other stylists, and the clients make the salon experience a blissful one.

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.

Before coming to Natural Kinks, I admired the clients whom I saw leave the salon and decided that this was the place for me.

My stylist, Amanda, is outstanding and I have no complaints. The other stylist are very business orientated and they make me feel at home.

One comment I read stated that they were expensive, my motto is you get what you pay for, and I am very very pleased and am glad to pay the cost to look and feel good.

Thank you Amanda and Natural Kinks for making my Locs look better than they have ever before. I am continuously getting compliments on my styles.

5
★★★★★

Before coming to Natural Kinks, I admired the clients whom I saw leave the salon and decided that this was the place for me.

My stylist, Amanda, is outstanding and I have no complaints. The other stylist are very business orientated and they make me feel at home.

One comment I read stated that they were expensive, my motto is you get what you pay for, and I am very very pleased and am glad to pay the cost to look and feel good.

Thank you Amanda and Natural Kinks for making my Locs look better than they have ever before. I am continuously getting compliments on my styles.

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