Winwood, Jennifer, Dvm - White Clay Creek Veterinary

★★★★☆

About Winwood, Jennifer, Dvm - White Clay Creek Veterinary

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I have read several of the reviews below and can not beleive what I am reading. I have been going to this vet now for 10 years. My mother referred me there when I got my first dog. I absolutely LOVE this vet hospital. I mainly see Dr. Spencer and I think that he is the best Vet around. You can tell that this man obviously loves animals and is not just in it for the money like many other Vets I have come into contact with. He was my dogs doctor from 7 & 1/2 months old to the day she died at the age of 9. Just a little story of Dr. Spencer's caring manner. My first dog as an adult was a Rottweiler named Chrissy. She was my best friend in the world and for me, who has no children, my first "child". Dr. Spencer treated her the entire time as one of his own dogs. In July of 2009 she was diagnosed with bone cancer. I will never forget the day that Dr. Spencer had to tell me this awful news. I broke down in tears and was hysterical knowing my little girl was dying. When he told me he teared up himself. He loved this dog and had known her her entire life. He came over to me and gave me one of the biggest hugs anyone has ever given me. And when it was time to take her in to put her down, he came in on his day off just to be there with me and comfort me. I can understand about some of the complaints with the front office, however, I can overlook most of those things knowing that I am taking my dogs to the most qualified, compasionate vet I know. Thank you Dr. Spencer for being the kind of man and doctor you are!!!

5
★★★★★

I have read several of the reviews below and can not beleive what I am reading. I have been going to this vet now for 10 years. My mother referred me there when I got my first dog. I absolutely LOVE this vet hospital. I mainly see Dr. Spencer and I think that he is the best Vet around. You can tell that this man obviously loves animals and is not just in it for the money like many other Vets I have come into contact with. He was my dogs doctor from 7 & 1/2 months old to the day she died at the age of 9. Just a little story of Dr. Spencer's caring manner. My first dog as an adult was a Rottweiler named Chrissy. She was my best friend in the world and for me, who has no children, my first "child". Dr. Spencer treated her the entire time as one of his own dogs. In July of 2009 she was diagnosed with bone cancer. I will never forget the day that Dr. Spencer had to tell me this awful news. I broke down in tears and was hysterical knowing my little girl was dying. When he told me he teared up himself. He loved this dog and had known her her entire life. He came over to me and gave me one of the biggest hugs anyone has ever given me. And when it was time to take her in to put her down, he came in on his day off just to be there with me and comfort me. I can understand about some of the complaints with the front office, however, I can overlook most of those things knowing that I am taking my dogs to the most qualified, compasionate vet I know. Thank you Dr. Spencer for being the kind of man and doctor you are!!!

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Love most of the staff...

HATE the front office. More concerned about their personal life than the people that come in and didn't even check me in until 10 minutes AFTER the lady that came in after me was in the back office.

Ended up spending an additional 30 minutes there because they weren't paying attention to the actually people in the waiting room

3
★★★☆☆

Love most of the staff...

HATE the front office. More concerned about their personal life than the people that come in and didn't even check me in until 10 minutes AFTER the lady that came in after me was in the back office.

Ended up spending an additional 30 minutes there because they weren't paying attention to the actually people in the waiting room

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I love Dr. Winwood. She is always comforting and very informative. Same with Dr. Spencer. As in the previous comments, I have experienced how the staff can be abrubt at times. More so in the past though, I have been using this vet since 2004. At my latest visits, the staff seems to be more friendly than ever.

4
★★★★☆

I love Dr. Winwood. She is always comforting and very informative. Same with Dr. Spencer. As in the previous comments, I have experienced how the staff can be abrubt at times. More so in the past though, I have been using this vet since 2004. At my latest visits, the staff seems to be more friendly than ever.

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I have 2 mini-schnauzer's I take to see the doctors. Diezel is 3 and he loves Dr. Winwood. Mojo is 5 months and he loves Dr. Spencer. Both doctors have taken their time with my "guys" and I have never had an issue with the front desk staff. I have to travel a bit to get to their office (about 25 minutes) BUT it is well worth it! I know my guys are getting treated well and any question I may have I can call to get an answer or it is answered in the office. There certainly are offices closer to me I could take Diezel and Mo but I prefer to go where we are all comfortable!

5
★★★★★

I have 2 mini-schnauzer's I take to see the doctors. Diezel is 3 and he loves Dr. Winwood. Mojo is 5 months and he loves Dr. Spencer. Both doctors have taken their time with my "guys" and I have never had an issue with the front desk staff. I have to travel a bit to get to their office (about 25 minutes) BUT it is well worth it! I know my guys are getting treated well and any question I may have I can call to get an answer or it is answered in the office. There certainly are offices closer to me I could take Diezel and Mo but I prefer to go where we are all comfortable!

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I absolutely Love both of the vets at White Clay, unfortunately the office staff is much less appealing. No when ever has any time or patience to help with any questions. Always rude and talking about other clients when I am there! I will be taking my business where I feel welcome!

2
★★☆☆☆

I absolutely Love both of the vets at White Clay, unfortunately the office staff is much less appealing. No when ever has any time or patience to help with any questions. Always rude and talking about other clients when I am there! I will be taking my business where I feel welcome!

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I have taken my pets to White Clay intermittently for years. I say intermittently because there have been several occasions when I couldn't tolerate the treatment from the front office staff on the telephone. They are not bad if you are scheduling an appointment but if you have questions or need to get information to the vet...FORGET IT! They can't be bothered. They were rude and disrespectful and after my last experince I have decided I am transferring to a new vet.

1
★☆☆☆☆

I have taken my pets to White Clay intermittently for years. I say intermittently because there have been several occasions when I couldn't tolerate the treatment from the front office staff on the telephone. They are not bad if you are scheduling an appointment but if you have questions or need to get information to the vet...FORGET IT! They can't be bothered. They were rude and disrespectful and after my last experince I have decided I am transferring to a new vet.

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I am a first time pet owner and I took my puppy here and I loved everything about it. It's a very cozy place and everyone is very helpful. Appointments are easy to come by. Great place!

5
★★★★★

I am a first time pet owner and I took my puppy here and I loved everything about it. It's a very cozy place and everyone is very helpful. Appointments are easy to come by. Great place!

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I have had nothing but wonderful service at White Clay Creek. I have been a client since 1998 when I adopted Diamond and later Samuel. She and Samuel always recieved great care from Dr's. Winwood and Spencer. Dr. winwood was very compassionate and professional recently when my Samuel became ill and she gently helped me to prepare for his end. I don't understand the negative reviews that other people have written, the staff is always cheerful, professional, and glad to see us.

5
★★★★★

I have had nothing but wonderful service at White Clay Creek. I have been a client since 1998 when I adopted Diamond and later Samuel. She and Samuel always recieved great care from Dr's. Winwood and Spencer. Dr. winwood was very compassionate and professional recently when my Samuel became ill and she gently helped me to prepare for his end. I don't understand the negative reviews that other people have written, the staff is always cheerful, professional, and glad to see us.

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I went to a pet store in Delaware and bought a dog. The date i bought it was November 2009 and he - at the time - was 5 1/2 months old The pet place said that i can have a free visit if i go to this veterinary place(White Clay Creek Veterinary Hospital). I went down there 2 days later and when i went in everything looked small and cramped and there were only two brown doors and at the counter we came to see the prices and stuff. They said it was a free visit with no charges. The next day or two we came in and there was a little line( about 10 to 15 pets waiting) and i believe the date was December 2009. Me and my son walked in to the vet hospital. Everyone seemed busy and too tied up to talk to someone. Once they were available it was about 10 minutes later and there were about 5 people there(Obviously they were in a rush because it was like 2 to 3 minutes for each pet). When we were at the counter they said we had to complete a form(this is standard). So while we were completing it the doctor came in and said " im ready for the dog" which already alarmed me She didn't care for our puppy. Skipping ahead... At the end the total fee was 5 dollars - but it should have been free because they said it was free with NO charges. I later found out that the fee was a joining fee. Later on the 2nd visit, the doctor gave our puppy some shots and then we said that the puppy had some matted hair in his eye so they said well get to that in a second. We waited a minute or two after she was done the procedures and she immediately grabbed our puppy and yanked out the hair and scab that was on him...we were silent......we didnt want trouble.... When we finished the total price with all the shots plus the heart-guard plus medicine and the yank out thing came to a whoppping $130.00 (i think it was about 13 to 15 dollars for yanking out the scab with hair on it). Later that night our dog wouldnt hardly move because his eye hurt so bad from this..In conclusion i would NEVER recommend this to anyone

2
★★☆☆☆

I went to a pet store in Delaware and bought a dog. The date i bought it was November 2009 and he - at the time - was 5 1/2 months old The pet place said that i can have a free visit if i go to this veterinary place(White Clay Creek Veterinary Hospital). I went down there 2 days later and when i went in everything looked small and cramped and there were only two brown doors and at the counter we came to see the prices and stuff. They said it was a free visit with no charges. The next day or two we came in and there was a little line( about 10 to 15 pets waiting) and i believe the date was December 2009. Me and my son walked in to the vet hospital. Everyone seemed busy and too tied up to talk to someone. Once they were available it was about 10 minutes later and there were about 5 people there(Obviously they were in a rush because it was like 2 to 3 minutes for each pet). When we were at the counter they said we had to complete a form(this is standard). So while we were completing it the doctor came in and said " im ready for the dog" which already alarmed me She didn't care for our puppy. Skipping ahead... At the end the total fee was 5 dollars - but it should have been free because they said it was free with NO charges. I later found out that the fee was a joining fee. Later on the 2nd visit, the doctor gave our puppy some shots and then we said that the puppy had some matted hair in his eye so they said well get to that in a second. We waited a minute or two after she was done the procedures and she immediately grabbed our puppy and yanked out the hair and scab that was on him...we were silent......we didnt want trouble.... When we finished the total price with all the shots plus the heart-guard plus medicine and the yank out thing came to a whoppping $130.00 (i think it was about 13 to 15 dollars for yanking out the scab with hair on it). Later that night our dog wouldnt hardly move because his eye hurt so bad from this..In conclusion i would NEVER recommend this to anyone

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I have been coming to White Clay Creek for 10 years I have two cats and a dog. Dr. Spencer and Dr. Winwood have been nothing but great. They treat the animals like my family dr. would treat my children. Or even better! They have always taken their time with questions. I have just adopted another kitten and will be bringing him in too.

5
★★★★★

I have been coming to White Clay Creek for 10 years I have two cats and a dog. Dr. Spencer and Dr. Winwood have been nothing but great. They treat the animals like my family dr. would treat my children. Or even better! They have always taken their time with questions. I have just adopted another kitten and will be bringing him in too.

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Dr. Spencer - White Clay Creek Veterinary is by far the BEST! His honesty and bedside manner can not be beat! My only regret is, that we didn't start seeing Dr. Spencer until the last few months of our dog's life. We really wish we would have choosen Dr. Spencer 8 years ago! The way Dr. Spencer and the rest of the staff made my husband and I feel, will never be forgotten. This man stood in the pouring down rain without a jacket to make sure that we were OK after putting our pet to sleep. My own doctor would never do that! His love for patients and their families is just unreal! Thank you Dr. Spencer for everything! You will always have a special place in our hearts!! Thanks, Tiffany & Ben Hodgdon (Chevy's owners)

5
★★★★★

Dr. Spencer - White Clay Creek Veterinary is by far the BEST! His honesty and bedside manner can not be beat! My only regret is, that we didn't start seeing Dr. Spencer until the last few months of our dog's life. We really wish we would have choosen Dr. Spencer 8 years ago! The way Dr. Spencer and the rest of the staff made my husband and I feel, will never be forgotten. This man stood in the pouring down rain without a jacket to make sure that we were OK after putting our pet to sleep. My own doctor would never do that! His love for patients and their families is just unreal! Thank you Dr. Spencer for everything! You will always have a special place in our hearts!! Thanks, Tiffany & Ben Hodgdon (Chevy's owners)

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1 out of 2 people found this review helpful.

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I called to check on a visit for a poor kitty I bought at a pet store. I felt very badly for him because he was in the cage for 2-3 months and terribly he was on "SALE"!! I also have another 13 year old cat I adopted from the Humane Society and a dog I rescued from the SPCA. Needless to say, I love my animals and take very good care of them. When I bought the Kitten at the store (i really don't agree with this but felt so bad for him), they said that I would get a free visit at this location. I called the office and spoke with a girl named "Naimi" (sp?). I was looking for a new vet for all of my animals so asked about the costs of visits, shots, worming and flea treatments. She told me that the "free visit" is only within 14 days from when I bought the 5 mo old kitten. She also said that in addition to the visit fees it is another $5.00 per pet for New Patient. After she said that, I politely said Thank you, I'll take a look at my existing vet. (Windcrest, a little price and far for me, but have proven to take great care of my furry little companions.) As she hung up, she didn't quite hit the receiver down when I heard her say "Dumbass". I called back to talk to her manager and she said that her manager will not be in until Monday. I asked for her managers name and she hung up on me again. I will most definitely NOT ever be going here and recommend anyone who wants to be treated like a human being not go here either. If this is how they treat people, I certainly don't want to leave my pets in their hands.

1
★☆☆☆☆

I called to check on a visit for a poor kitty I bought at a pet store. I felt very badly for him because he was in the cage for 2-3 months and terribly he was on "SALE"!! I also have another 13 year old cat I adopted from the Humane Society and a dog I rescued from the SPCA. Needless to say, I love my animals and take very good care of them. When I bought the Kitten at the store (i really don't agree with this but felt so bad for him), they said that I would get a free visit at this location. I called the office and spoke with a girl named "Naimi" (sp?). I was looking for a new vet for all of my animals so asked about the costs of visits, shots, worming and flea treatments. She told me that the "free visit" is only within 14 days from when I bought the 5 mo old kitten. She also said that in addition to the visit fees it is another $5.00 per pet for New Patient. After she said that, I politely said Thank you, I'll take a look at my existing vet. (Windcrest, a little price and far for me, but have proven to take great care of my furry little companions.) As she hung up, she didn't quite hit the receiver down when I heard her say "Dumbass". I called back to talk to her manager and she said that her manager will not be in until Monday. I asked for her managers name and she hung up on me again. I will most definitely NOT ever be going here and recommend anyone who wants to be treated like a human being not go here either. If this is how they treat people, I certainly don't want to leave my pets in their hands.

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1 out of 2 people found this review helpful.

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I have been going to White Clay Creek Veterinary clinic since 1994 with my dogs. The staff is truely professional and Dr Spencer and Dr Winwood are amazing. Dr Winwood gets down on the actual floor to check out my basset hound. I have had 2 dogs that had to be put down and they told me I could come in after hours. I have never had any problems with the staff there and they are always so friendly remembering the dogs names. I can not believe the negativety that has been posted on here. As long as I have dogs they will always go there. I have also recommended this clinic to my friends and they were also treated with respect. I always spend time with either Dr Spencer or Dr Winwood asking questions and they have never rushed me out of the office. They are doing their job and they are completely thorough. Thank you

5
★★★★★

I have been going to White Clay Creek Veterinary clinic since 1994 with my dogs. The staff is truely professional and Dr Spencer and Dr Winwood are amazing. Dr Winwood gets down on the actual floor to check out my basset hound. I have had 2 dogs that had to be put down and they told me I could come in after hours. I have never had any problems with the staff there and they are always so friendly remembering the dogs names. I can not believe the negativety that has been posted on here. As long as I have dogs they will always go there. I have also recommended this clinic to my friends and they were also treated with respect. I always spend time with either Dr Spencer or Dr Winwood asking questions and they have never rushed me out of the office. They are doing their job and they are completely thorough. Thank you

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2 out of 4 people found this review helpful.

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I have a minpin who when she was about a year old was poisoned by a neighbor. I thought I was going to lose her. Thanks to Dr. Spencer and his staff, she's now 12 years old. His expertise and loving care for my dog was exceptional.I never had a vet who would sit on the floor and hug and kiss and play with any pet. Dr. Spencer had nothing but compliments about how gentle my minpin was and how he wished that she had had a litter because she was so gentle. (Minpins can be very nasty).I have a second minpin that developed diabetes. Dr. Winwood has been treating him and has given him and me the same care as Dr. Spencer. She called me just to check on him and to make sure I was comfortable with his treatments. Both dogs just melt in their arms because they know that they are not going to be hurt. I can't say enough about the staff. They are a gift. Both dogs are very comfortable with each member.I was forced to go to another vet just one time because of a temporary move and they had the nerve to hold my dog's medication hostage because I was $25.00 short. Even though I told the vet of my financial terms before hand, she maxed out everything and charged me double the amount we talked about. I was short and they would not give me the antibiotics that my dog needed until I paid the full amount. They would not take a post-dated check or anything. The receptionist was nasty and treated you like dog poop.Dr. Spencer and Dr. Winwood work with you and tell you in advance what the amounts will be. They have compassion for you and your pet. I can't say enough about them.

5
★★★★★

I have a minpin who when she was about a year old was poisoned by a neighbor. I thought I was going to lose her. Thanks to Dr. Spencer and his staff, she's now 12 years old. His expertise and loving care for my dog was exceptional.I never had a vet who would sit on the floor and hug and kiss and play with any pet. Dr. Spencer had nothing but compliments about how gentle my minpin was and how he wished that she had had a litter because she was so gentle. (Minpins can be very nasty).I have a second minpin that developed diabetes. Dr. Winwood has been treating him and has given him and me the same care as Dr. Spencer. She called me just to check on him and to make sure I was comfortable with his treatments. Both dogs just melt in their arms because they know that they are not going to be hurt. I can't say enough about the staff. They are a gift. Both dogs are very comfortable with each member.I was forced to go to another vet just one time because of a temporary move and they had the nerve to hold my dog's medication hostage because I was $25.00 short. Even though I told the vet of my financial terms before hand, she maxed out everything and charged me double the amount we talked about. I was short and they would not give me the antibiotics that my dog needed until I paid the full amount. They would not take a post-dated check or anything. The receptionist was nasty and treated you like dog poop.Dr. Spencer and Dr. Winwood work with you and tell you in advance what the amounts will be. They have compassion for you and your pet. I can't say enough about them.

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1 out of 2 people found this review helpful.

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Kudos to Richard for actually posting a rebuttal to the 2 negative comments on this site. I have minimal experience w/Jennifer, but she seems nice and knowledgeable, but Richard is just an honest, caring person who happens to be a VMD.Nawark/Bear is not a huge area and I have meet Richard out several times as well as observed his behavior with others, and I frankly can not see how anyone could not like this man. He treats everyone with respect, honesty, and appropriate humor. He was there for me when we had to put Maggie down (Rottie 8yrs, Bone Cancer) and it took years before getting another pet. He always remembered me and my family even during time I was not associated with his practice. Happy to beck there now with my Abby (Chocolate lab). Prices seem high there, but I do not think they are not competitive with this local market. He seems to understand the economy and is agreeable with shopping around if you can get a better deal. Just a class act facility.

4
★★★★☆

Kudos to Richard for actually posting a rebuttal to the 2 negative comments on this site. I have minimal experience w/Jennifer, but she seems nice and knowledgeable, but Richard is just an honest, caring person who happens to be a VMD.Nawark/Bear is not a huge area and I have meet Richard out several times as well as observed his behavior with others, and I frankly can not see how anyone could not like this man. He treats everyone with respect, honesty, and appropriate humor. He was there for me when we had to put Maggie down (Rottie 8yrs, Bone Cancer) and it took years before getting another pet. He always remembered me and my family even during time I was not associated with his practice. Happy to beck there now with my Abby (Chocolate lab). Prices seem high there, but I do not think they are not competitive with this local market. He seems to understand the economy and is agreeable with shopping around if you can get a better deal. Just a class act facility.

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1 out of 2 people found this review helpful.

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I've taken my furry kids to White Clay for at least 15+ years. All three of my pets (two dogs and one cat) have lived to about 15 years old thanks to the excellent care provided by doctors Spencer and Winwood. This includes a diabetic cat (Merlin) and a dog with *severe* allergies (Bristol) who we just lost to old age this past Christmas Eve Day. They have seen me through the passings of all three with the utmost professional and caring support. In fact, Doc Spencer was away when we had to make the decision about Bristol, but he took the time to call me one evening when he returned to say how sorry he was for our loss. I would never even consider changing vets so I hope neither of these wonderful docs plan on retiring ....ever! :)

5
★★★★★

I've taken my furry kids to White Clay for at least 15+ years. All three of my pets (two dogs and one cat) have lived to about 15 years old thanks to the excellent care provided by doctors Spencer and Winwood. This includes a diabetic cat (Merlin) and a dog with *severe* allergies (Bristol) who we just lost to old age this past Christmas Eve Day. They have seen me through the passings of all three with the utmost professional and caring support. In fact, Doc Spencer was away when we had to make the decision about Bristol, but he took the time to call me one evening when he returned to say how sorry he was for our loss. I would never even consider changing vets so I hope neither of these wonderful docs plan on retiring ....ever! :)

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0 out of 2 people found this review helpful.

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I would like to thank Dr. Spencer for always taking great care of our pets since 1995. Every time there is a pet emergency it always seems to occur at an inconvenient hour. Dr. Spencer always figures a way to fit us into his busy office hours and meet his patient's medical needs. His follow-up is fantastic and he calls personally to see how his patients are feeling. Finally, he provides great medical care at a fair price. I recommend his office to all of my family and friends. Keep up the great work!

5
★★★★★

I would like to thank Dr. Spencer for always taking great care of our pets since 1995. Every time there is a pet emergency it always seems to occur at an inconvenient hour. Dr. Spencer always figures a way to fit us into his busy office hours and meet his patient's medical needs. His follow-up is fantastic and he calls personally to see how his patients are feeling. Finally, he provides great medical care at a fair price. I recommend his office to all of my family and friends. Keep up the great work!

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0 out of 1 people found this review helpful.

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We have been taking our dog to Dr Spencer since she was 6 weeks old in 1994. He has given us the best service and advice and been a partner in providing her with the best quality of life, for her whole life. When the end comes, I know Dr Spencer will be there also. He is the best vet I have ever known or heard of. he has my absolute recomendation.

5
★★★★★

We have been taking our dog to Dr Spencer since she was 6 weeks old in 1994. He has given us the best service and advice and been a partner in providing her with the best quality of life, for her whole life. When the end comes, I know Dr Spencer will be there also. He is the best vet I have ever known or heard of. he has my absolute recomendation.

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0 out of 1 people found this review helpful.

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I adopted a dog from the SPCA and took her to White Clay Creek. The shelter gave me all her papers, including records of her vaccinations. I gave them to the staff at the vets and they made copies. When, we went inside for our appointment the the vet re-vaccinated her (not boosters, they started from scratch). When I asked why, since she had already had all her shots, they told me it was policy. I didn't know any better, so I went along with it. Everytime I took her for a follow-up, they staff was really short with all the clients. The final straw was when my dog needed pain killers after she was spayed. I called the vet and they told me they would check with the doctor and call me back. Hours went by with no call. I asked co-workers and friends for vet referrals and called Middletown Vet Hospital. They were wonderful - prompt and responsive.1 week later, I received a call from White Clay Creek. They wanted to know if I was going to pick up the pain killers for my dog. When I told them I needed it a week ago and no one called me, the woman became very rude and said they had been here for days. Also, when Middletown Vet tried to get my dogs records from White Clay, they said they had no record of them. It's a good thing I brought copies!

1
★☆☆☆☆

I adopted a dog from the SPCA and took her to White Clay Creek. The shelter gave me all her papers, including records of her vaccinations. I gave them to the staff at the vets and they made copies. When, we went inside for our appointment the the vet re-vaccinated her (not boosters, they started from scratch). When I asked why, since she had already had all her shots, they told me it was policy. I didn't know any better, so I went along with it. Everytime I took her for a follow-up, they staff was really short with all the clients. The final straw was when my dog needed pain killers after she was spayed. I called the vet and they told me they would check with the doctor and call me back. Hours went by with no call. I asked co-workers and friends for vet referrals and called Middletown Vet Hospital. They were wonderful - prompt and responsive.1 week later, I received a call from White Clay Creek. They wanted to know if I was going to pick up the pain killers for my dog. When I told them I needed it a week ago and no one called me, the woman became very rude and said they had been here for days. Also, when Middletown Vet tried to get my dogs records from White Clay, they said they had no record of them. It's a good thing I brought copies!

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2 out of 2 people found this review helpful.

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I have been going to the vet for years now, but have always dealt with Dr. Spencer's partner. The first time I had to deal with Dr. Spencer, he was rude, in a huge rush, did not want to answer my questions, obnoxious, and raised his tone of voice when I asked too many questions. He actually told me he did not want to waste his time answering questions when that is the specialists job. He charged me 50 dollars to tell me something I already knew and walked out of the room while I was in the middle of asking a question. I paid 50 dollars to get the info I found on google, the specialist I found in the yellow pages, and nothing further. I will never go back.

1
★☆☆☆☆

I have been going to the vet for years now, but have always dealt with Dr. Spencer's partner. The first time I had to deal with Dr. Spencer, he was rude, in a huge rush, did not want to answer my questions, obnoxious, and raised his tone of voice when I asked too many questions. He actually told me he did not want to waste his time answering questions when that is the specialists job. He charged me 50 dollars to tell me something I already knew and walked out of the room while I was in the middle of asking a question. I paid 50 dollars to get the info I found on google, the specialist I found in the yellow pages, and nothing further. I will never go back.

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1 out of 1 people found this review helpful.

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Dr. Spencer and his staff take exceptional care of their patients and family members!! Our pets have been going to Dr. Spencer for over 15 years. He does not take charge you with his high fees for his services and if needed he will refer you to specialist (cardiologist, oncologist, ...) His family (staff and actual family members who work there) have sat with us during the times when we had to put our three dogs to rest and held our hand the entire time through it. He and his staff are compasionate, caring and understanding people! You can't go wrong going here.

PROS:
CONS: NONE

5
★★★★★

Dr. Spencer and his staff take exceptional care of their patients and family members!! Our pets have been going to Dr. Spencer for over 15 years. He does not take charge you with his high fees for his services and if needed he will refer you to specialist (cardiologist, oncologist, ...) His family (staff and actual family members who work there) have sat with us during the times when we had to put our three dogs to rest and held our hand the entire time through it. He and his staff are compasionate, caring and understanding people! You can't go wrong going here.

PROS:
CONS: NONE

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0 out of 2 people found this review helpful.

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Dr. Spencer, Dr. Winwood and staff take exceptional care of their patients!! Our pets have been pateints of this practice for over ten years. Treatment has included annual physical exams, neutering, vaccination and most recently a treatment regimen for our diabetic cat. My wife and I are extremely please with the level of care received by our pets.

PROS: Overall services offered
CONS:

5
★★★★★

Dr. Spencer, Dr. Winwood and staff take exceptional care of their patients!! Our pets have been pateints of this practice for over ten years. Treatment has included annual physical exams, neutering, vaccination and most recently a treatment regimen for our diabetic cat. My wife and I are extremely please with the level of care received by our pets.

PROS: Overall services offered
CONS:

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0 out of 2 people found this review helpful.

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My family has used this facility for a number of years, and has never been disappointed. They offer the full realm of services for your animals, and in an incredibly professional and caring manner. Hours are such that they are able to accommodate many schedules -- be it morning, evening, or weekend needs. Pricing is great.

PROS: professional and caring
CONS:

4
★★★★☆

My family has used this facility for a number of years, and has never been disappointed. They offer the full realm of services for your animals, and in an incredibly professional and caring manner. Hours are such that they are able to accommodate many schedules -- be it morning, evening, or weekend needs. Pricing is great.

PROS: professional and caring
CONS:

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0 out of 1 people found this review helpful.

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Doctors always have the animals best interest in mind. Staff are always professional and courteous. They sell some essential products like flea/tick prevention.

PROS: Serice
CONS:

4
★★★★☆

Doctors always have the animals best interest in mind. Staff are always professional and courteous. They sell some essential products like flea/tick prevention.

PROS: Serice
CONS:

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0 out of 1 people found this review helpful.

 

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