Brandywine Chrysler Jeep Dodge Ram

★★★☆☆
  • 3807 Kirkwood Hwy

    Wilmington, DE 19808

    Map & Directions
  • 302-998-2271

Automotive

Automotive
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Excellent team service Jim Groff, Dave Palese, Jim Orth and Marty Plystak , Provided me with Outstanding service. I would highly recommend them if you are in the market for a new vehicle. They are knowledgeable in all aspects of the car buying process. Thanks again for all your hard work gentleman!

5
★★★★★

Excellent team service Jim Groff, Dave Palese, Jim Orth and Marty Plystak , Provided me with Outstanding service. I would highly recommend them if you are in the market for a new vehicle. They are knowledgeable in all aspects of the car buying process. Thanks again for all your hard work gentleman!

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This review is a result of Brandywine Chrysler Jeep inviting me to take my business elsewhere but they continued to keep me on their mailing list.

Please take me off your mailing list. Since your Service Manager tried to charge me for a battery I did not need and was persistent that it was my battery that was the problem. After I told him I had taken my car to two other places and both places stated my battery was fine (Sears and AutoZone). I had to pay Sears $20.00 to check my battery. I would not have had to pay for this third opinion if Brandywine diagnosed my problem correctly.

Well, in the conversation with him he suggested I go to another Chrysler dealer. So I took him up on his offer and went to Carmen Chrysler and they were able to find out that it was my car radio that was draining my battery. Their customer service is excellent and you can tell your service manager, thanks for the suggestion because I am happier than I ever been and I am getting quality service and customer service.

I am well respected in the community and my opinion does matter. So, you have lost me not only as a customer who was loyal in getting my service completed through your dealership but I will definitely not purchase another car from your dealership.
Michele R.
VERY DISSATISFIED CUSTOMER

1
★☆☆☆☆

This review is a result of Brandywine Chrysler Jeep inviting me to take my business elsewhere but they continued to keep me on their mailing list.

Please take me off your mailing list. Since your Service Manager tried to charge me for a battery I did not need and was persistent that it was my battery that was the problem. After I told him I had taken my car to two other places and both places stated my battery was fine (Sears and AutoZone). I had to pay Sears $20.00 to check my battery. I would not have had to pay for this third opinion if Brandywine diagnosed my problem correctly.

Well, in the conversation with him he suggested I go to another Chrysler dealer. So I took him up on his offer and went to Carmen Chrysler and they were able to find out that it was my car radio that was draining my battery. Their customer service is excellent and you can tell your service manager, thanks for the suggestion because I am happier than I ever been and I am getting quality service and customer service.

I am well respected in the community and my opinion does matter. So, you have lost me not only as a customer who was loyal in getting my service completed through your dealership but I will definitely not purchase another car from your dealership.
Michele R.
VERY DISSATISFIED CUSTOMER

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Purchased Jeep Grand Cherokee from this dealer. Salesman was very nice and work pretty hard to sell us a car. He even let us use a family member discount. The serivce center is pretty good too. The staff are always courteous when I have been there. The price charge for parts is ridiculous though. Probably the same everywhere. They wanted $15 for a windshield wiper.

PROS: Service
CONS: Parts cost

4
★★★★☆

Purchased Jeep Grand Cherokee from this dealer. Salesman was very nice and work pretty hard to sell us a car. He even let us use a family member discount. The serivce center is pretty good too. The staff are always courteous when I have been there. The price charge for parts is ridiculous though. Probably the same everywhere. They wanted $15 for a windshield wiper.

PROS: Service
CONS: Parts cost

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This dealership is out to make a buck and that's it. Had all kinds of problems when I purchased a car there and once the sale was over they did not want to helop-Poor Customer Service

2
★★☆☆☆

This dealership is out to make a buck and that's it. Had all kinds of problems when I purchased a car there and once the sale was over they did not want to helop-Poor Customer Service

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More about Brandywine Chrysler Jeep Dodge Ram

I got mine at Brandywine. Welcome to Brandywine Chrysler Jeep Dodge Ram, the oldest CJDR dealership in New Castle County. We're not the best because we're the oldest; we're the oldest because we are the best. Brandywine Autos maintains a vast selection of new Dodge and Chrysler cars and Jeep and Ram trucks. Top shelf dependable used cars are our specialty. Wilmington drivers trust Brandywine CJDR and they love our low prices, that's why you always hear happy customers in Wilmington say "I Got Mine at Brandywine." You can trust Brandywine CJDR for your service needs if it is hard to find parts, expert repairs, or you just need some advice. Brandywine CJDR provides certified service and original equipment parts. Our reputation for quality work done right the first time set Brandywine CJDR apart. No matter what the problem, we are happy to handle it, and we always treat you respect.

 

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