Ruby Tuesday

★★★☆☆
  • 474 W Main St

    Middletown, DE 19709

    Map & Directions
  • 302-449-1266

About Ruby Tuesday

Hours
Sun 11am-10pm, Mon-Thu 11am-11pm, Fri-Sat 11am-12am

Food

Food
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2.5 2
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When does "Simple Fresh American Dinning" mean you can charge a gratuity for poor service at curb side take out. I was charge for a salad I didn't order! On top of that the one salad I did order of course I had to make it myself so while inside pay for the food right! With cash no problem! At home I notice the gratuity charge as well as the charge for the salad. I wanted just the money for the salad back and the unexpected
gratuity. I was told the server has the option of the gratuity charge or not. This option started 2 weeks ago
with no information told you the public! I was at first refused my refund so I went and brought the food back for a full refund. Traditionally gratuities are charged to a party of 8 or more people dinning inside! With that in mind, I have not problem with it. I was told that corporate okayed the option of gratuity. Gratuity for what?
Is this the level of service one can hope to receive at this restaurant? With a rating of 7.3, why so generous? I will let others as well as 1 800 corporate know that the public should not be made to pay for this at the same time never take out or recommend this frachise to anyone! First Em-Ron now Ruby Tuesday- Boy!

0
★☆☆☆☆

When does "Simple Fresh American Dinning" mean you can charge a gratuity for poor service at curb side take out. I was charge for a salad I didn't order! On top of that the one salad I did order of course I had to make it myself so while inside pay for the food right! With cash no problem! At home I notice the gratuity charge as well as the charge for the salad. I wanted just the money for the salad back and the unexpected
gratuity. I was told the server has the option of the gratuity charge or not. This option started 2 weeks ago
with no information told you the public! I was at first refused my refund so I went and brought the food back for a full refund. Traditionally gratuities are charged to a party of 8 or more people dinning inside! With that in mind, I have not problem with it. I was told that corporate okayed the option of gratuity. Gratuity for what?
Is this the level of service one can hope to receive at this restaurant? With a rating of 7.3, why so generous? I will let others as well as 1 800 corporate know that the public should not be made to pay for this at the same time never take out or recommend this frachise to anyone! First Em-Ron now Ruby Tuesday- Boy!

.

My husband and I don't get a chance to go out to eat much but we find ourselves going to Ruby Tuesdays when we do. They have an excellent salad bar. They have decent prices although I think everything is overpriced these days. They have friendly staff but we have had to wait a bit too long to get our meals both times we went there. I ordered soup and the salad bar as my meal which means that the soup should have come with my husbands meal. It didn't. They do have a very friendly staff and the wait to be seated was very minimal considering we were there on a Friday night and there were plenty of people waiting. Over all it was a good experience except for the wait.

PROS: Good Food!
CONS: Had to wait for the food too long both times.

4
★★★★☆

My husband and I don't get a chance to go out to eat much but we find ourselves going to Ruby Tuesdays when we do. They have an excellent salad bar. They have decent prices although I think everything is overpriced these days. They have friendly staff but we have had to wait a bit too long to get our meals both times we went there. I ordered soup and the salad bar as my meal which means that the soup should have come with my husbands meal. It didn't. They do have a very friendly staff and the wait to be seated was very minimal considering we were there on a Friday night and there were plenty of people waiting. Over all it was a good experience except for the wait.

PROS: Good Food!
CONS: Had to wait for the food too long both times.

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