Blockbuster Video

★★★☆☆
  • 392 E Main St

    Middletown, DE 19709

    Map & Directions
  • 302-376-8000

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3.0 1
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For a lower price I can order a popular movie without getting into the car to rent one. Ever since Blockbuster began it's new late fees policy the availability of movies is very poor. There is not a system to reserve movies in advance so you are just stuck trying to get the timing right to arrive at the same time as someone else who is returning the movie you want to rent. Additionally, it should not be a burden for employees to check the 200+ movie titles that haven't been returned to shelves yet - customer service could definitely be approved upon in this area.

PROS: Good hours of operation -especially around holidays & reminder phone calls
CONS: Unavailability of movies when first released

3
★★★☆☆

For a lower price I can order a popular movie without getting into the car to rent one. Ever since Blockbuster began it's new late fees policy the availability of movies is very poor. There is not a system to reserve movies in advance so you are just stuck trying to get the timing right to arrive at the same time as someone else who is returning the movie you want to rent. Additionally, it should not be a burden for employees to check the 200+ movie titles that haven't been returned to shelves yet - customer service could definitely be approved upon in this area.

PROS: Good hours of operation -especially around holidays & reminder phone calls
CONS: Unavailability of movies when first released

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