Mr Tire Auto Service Centers

★★☆☆☆
We Guarantee The Lowest Total Tire Price! On The Rim & Out The Door Pricing. The No Hassle Buying Experience.
  • 401 S. Dupont Highway

    New Castle, DE 19720

    Map & Directions
  • 302-261-3011

About Mr Tire Auto Service Centers

Categories
  • Tires
  • Oil Changes
  • Brake Repair
  • Automotive Repair
Details
  • Brake Repair
  • Oil Changes
Hours
M-Sa 7:30am-7pm, Su 9am-5pm
Emails
  • shop671@monrostores.com
Keywords
  • tires
  • truck tires
  • care tires
  • auto services
  • oil change
Products
  • Goodyear Tires
  • Michelin Tires
  • Yokohama Tires
  • BFGoodrich Tires
  • Pirelli Tires
  • Dunlop Tires
  • Kelly Tires
  • Brakes
  • Shocks & Struts
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • Financing
  • MasterCard
  • Check
Services
  • Oil Change Service
  • Brake Service
  • New Tires
  • Wheel Alignment
  • State Inspections
2.0 2
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.

Went in for a oil change, bringing my own oil and filter. The guy at the register went back to talk to the store manager to see what the policy was.
He comes back and says, "Well we have to charge you the same, like you are buying the oil too".
I say: "No, Problem, just charge me the cheapest conventional oil, How much is it?".

He says "25 dollars".

So the manager comes out, and listens as the guy takes down my information, and nods at his employee and says "its going to be 37.00$".

The employee looks confused and repeats "37?".

I say "Why is it 37, when he just told me 25?"

Manager says "Well if your bringing your own oil in, I should charge you flat rate of 50 dollars".

I say: "How much is it if I were to come in and get a oil change with the cheapest oil you have.".

Manager says: "You shouldnt put that kind of oil in your car."

I say: "Obviously I'm not, I have my own oil, which is what this is all about. Why are you charging me extra money for higher quality oil, when in fact NONE of your oil is going in my car and you can take that oil home for yourself or whatever".

He says: "We can't just let the customers come in and walk all over us, we have standards".

I say: "Thats a wonderful business ethic, in a time when the economy is in trouble. I just moved in around here, and was looking for a decent shop to do business with. Since you guys are close, I was trying the waters out with an oil change."

Absolute scum bags. If their policy is not to use customer oil. Then don't do it. But don't tell the customer 2 different prices, whisper like a shady crack dealer amongst each other, and then get argumentative and attempt to offend your customer. Could imagine if I left my car with these guys what they would have done. Scum of the earth place. They even charge a environmental fee to dispose of your oil. You can take oil to pep boys for FREE and get rid of it, and PEP BOYS is garbage. So basically, in a nutshell, these guys are worse than pep boys, which is pathetic and sad. LOL.

1
★☆☆☆☆

Went in for a oil change, bringing my own oil and filter. The guy at the register went back to talk to the store manager to see what the policy was.
He comes back and says, "Well we have to charge you the same, like you are buying the oil too".
I say: "No, Problem, just charge me the cheapest conventional oil, How much is it?".

He says "25 dollars".

So the manager comes out, and listens as the guy takes down my information, and nods at his employee and says "its going to be 37.00$".

The employee looks confused and repeats "37?".

I say "Why is it 37, when he just told me 25?"

Manager says "Well if your bringing your own oil in, I should charge you flat rate of 50 dollars".

I say: "How much is it if I were to come in and get a oil change with the cheapest oil you have.".

Manager says: "You shouldnt put that kind of oil in your car."

I say: "Obviously I'm not, I have my own oil, which is what this is all about. Why are you charging me extra money for higher quality oil, when in fact NONE of your oil is going in my car and you can take that oil home for yourself or whatever".

He says: "We can't just let the customers come in and walk all over us, we have standards".

I say: "Thats a wonderful business ethic, in a time when the economy is in trouble. I just moved in around here, and was looking for a decent shop to do business with. Since you guys are close, I was trying the waters out with an oil change."

Absolute scum bags. If their policy is not to use customer oil. Then don't do it. But don't tell the customer 2 different prices, whisper like a shady crack dealer amongst each other, and then get argumentative and attempt to offend your customer. Could imagine if I left my car with these guys what they would have done. Scum of the earth place. They even charge a environmental fee to dispose of your oil. You can take oil to pep boys for FREE and get rid of it, and PEP BOYS is garbage. So basically, in a nutshell, these guys are worse than pep boys, which is pathetic and sad. LOL.

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.

Good store for new tires, auro servicing, and minor repairs. Tire prices are competetive or lower than larger stores, and rotation is free with purchase. Oil changes and filters are performed quickly and efficiently. On the last visit, I was told that my fluid needed changing, but the work was not done without consulting me. I was also told my belt needed replacing. The fluid did need to be replaced, but the belt is still functioning. I had it inspected and was told it did not need to be replaced immediately, but would be something to consider for the future. The staff is cooperative and will discuss their findings with you, while not pressuring you to have the job done.

3
★★★☆☆

Good store for new tires, auro servicing, and minor repairs. Tire prices are competetive or lower than larger stores, and rotation is free with purchase. Oil changes and filters are performed quickly and efficiently. On the last visit, I was told that my fluid needed changing, but the work was not done without consulting me. I was also told my belt needed replacing. The fluid did need to be replaced, but the belt is still functioning. I had it inspected and was told it did not need to be replaced immediately, but would be something to consider for the future. The staff is cooperative and will discuss their findings with you, while not pressuring you to have the job done.

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Message from Mr Tire Auto Service Centers

On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per tire extra on a set of four tires. We include all necessary installation services in our tire prices. This includes: Mounting & Balancing, Lifetime Rotations, Alignment Check, and 30-Day Price and Ride Guarantee. Mr. Tire will beat ANY competitor?s tire price by 5% before you buy and for up to 30 days after your purchase. Just bring in their written estimate or advertisement. Or, show us the total installed price on your phone. It?s that easy.. A/C Service*,Air Filter,Alignments,Battery,Brakes,Breather Filter,Canister Filter,Cooling System Service,C-V Boots/Joints,Engine Analysis,Engine Tune Up,Exhaust System,Accessory Belts,Fuel Filter,Fuel Injector Cleaning,Muffler,Oil Change Service,Oxygen Sensor,PCV Valve,Power Steering Flush,Rear Axle Bearings/Seals,Shock Absorbers & Struts,State Inspections*,Steering Parts,Suspension Parts,Tire Rotation,Transmission Maintenance,Universal Joints,Wheel Bearing Repack/Seals,Wiper Blades *=Select Stores

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More about Mr Tire Auto Service Centers

Mr. Tire Auto Service Centers is the low price leader in tires in New Castle DE. We not only sell tires but provide oil changes, brake repairs and other auto repair needs. Call our friendly team today at 302-328-2945 to schedule an appointment. We provide the following services: * Wheel Alignment * TPMS System Service * Tire Rotation * Tire Inspection * Tire Air Pressure Check * Tire Balancing * Flat Tire Repair * Brakes Replacement * Shocks and Struts * Steering Service * Suspension Service * Scheduled Maintenance * Free Maintenance Inspection * State Inspection * Oil Change Service * Fluid Services * A/C System Service * Exhaust Systems * Catalytic Converters * Mufflers * Tune Ups * Battery and Electrical Service * Wiper Blade Replacement * Electrical System Service * Same Day Appointments * Evening and Weekend Hours * Online Coupons * Fleet Service * Online Learning Center * Online Appointment Scheduler

Key Points

  • We Guarantee The Lowest Total Tire...
 

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