Bethany Cycle & Fitness

★★★★☆
  • 792 Garfield Pkwy # B

    Bethany Beach, DE 19930

    Map & Directions
  • 302-537-9982

About Bethany Cycle & Fitness

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Sports & Recreation

Sports & Recreation
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4.2 5
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I just bought a Cannondale Synapse bike from them. They gave me a very good price! They know biking and are willing to share their knowledge. I am pleased to support them and am very glad they are local.

5
★★★★★

I just bought a Cannondale Synapse bike from them. They gave me a very good price! They know biking and are willing to share their knowledge. I am pleased to support them and am very glad they are local.

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I have bought 5 bikes from this shop over the last 10 years. Their service has been great and some of the employees have even made house calls to help me out. I would be hard pressed to develop this kind of rapport with any other shop within 100 miles of here. I have been trying to get new tires for one of my bikes, and when they came in, Mike picked up my bike at work, put on the new tires, and returned it later in the day. A couple days ago I was out on a ride on a different bike, noticed a funny noise, so stopped in to see what was the matter. They trued my rear wheel while I waited and I was able to go on and complete a 33 mile ride. I never had time to take off my helmet. I owe those guys big time! Who else would do that?

5
★★★★★

I have bought 5 bikes from this shop over the last 10 years. Their service has been great and some of the employees have even made house calls to help me out. I would be hard pressed to develop this kind of rapport with any other shop within 100 miles of here. I have been trying to get new tires for one of my bikes, and when they came in, Mike picked up my bike at work, put on the new tires, and returned it later in the day. A couple days ago I was out on a ride on a different bike, noticed a funny noise, so stopped in to see what was the matter. They trued my rear wheel while I waited and I was able to go on and complete a 33 mile ride. I never had time to take off my helmet. I owe those guys big time! Who else would do that?

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1 out of 1 people found this review helpful.

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I've never shopped at the store in Bethany at 778 Garfield Pkwy. If you are not happy or satisfied with the service, than I would recommend that you go to the Bethany Cycle shop on Coastal Highway in Rehoboth. The owner, Mike Herman is truly one of the best people I've ever worked with in buying a bike. I've been to several stores (Bike Line, Performance) and they all seem to be arrogant and not very helpful. Mike went out of his way to order us the right merchandise and helped me with my own bike when he really didn't have to. I purchased a Specialized bicycle for my wife and he took his time and made sure she was very comfortable with the bike before making our purchase. He went out of his way and offered to let her ride it in a 25 mile road tour in Dover DE before making her decisions. That to me, is customer service. He's passionate about what he does, his store, and making sure people get the right gear, unlike the big corporate stores.

Address is:

Bethany Cycle & Fitness
19269 Coastal Hwy
Rehoboth Beach DE 19971
302-226-1801

Ask for Mike Herman and tell him Frank Casey sent you.

5
★★★★★

I've never shopped at the store in Bethany at 778 Garfield Pkwy. If you are not happy or satisfied with the service, than I would recommend that you go to the Bethany Cycle shop on Coastal Highway in Rehoboth. The owner, Mike Herman is truly one of the best people I've ever worked with in buying a bike. I've been to several stores (Bike Line, Performance) and they all seem to be arrogant and not very helpful. Mike went out of his way to order us the right merchandise and helped me with my own bike when he really didn't have to. I purchased a Specialized bicycle for my wife and he took his time and made sure she was very comfortable with the bike before making our purchase. He went out of his way and offered to let her ride it in a 25 mile road tour in Dover DE before making her decisions. That to me, is customer service. He's passionate about what he does, his store, and making sure people get the right gear, unlike the big corporate stores.

Address is:

Bethany Cycle & Fitness
19269 Coastal Hwy
Rehoboth Beach DE 19971
302-226-1801

Ask for Mike Herman and tell him Frank Casey sent you.

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1 out of 1 people found this review helpful.

.

Poor customer service, faulty merchandise, and really high prices-their markup is huge-guess their trying to pay their rent, you can get much better deals and much better service somewhere. You would think since their $$ are so high, they would have outstanding customer service, but they are FAR from that, even the owner/mgr is obnoxious. Shop elsewhere.

1
★☆☆☆☆

Poor customer service, faulty merchandise, and really high prices-their markup is huge-guess their trying to pay their rent, you can get much better deals and much better service somewhere. You would think since their $$ are so high, they would have outstanding customer service, but they are FAR from that, even the owner/mgr is obnoxious. Shop elsewhere.

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0 out of 1 people found this review helpful.

.

We purchased a bmx bike from this company. They ordered what we wanted and was able to get it in very quickly. The staff was great. We were able to pick up the bike early evening hours which made it convenient for us.

5
★★★★★

We purchased a bmx bike from this company. They ordered what we wanted and was able to get it in very quickly. The staff was great. We were able to pick up the bike early evening hours which made it convenient for us.

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1 out of 1 people found this review helpful.

 

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