Harris Jewelers

★★★☆☆
  • 1812 Marsh Rd

    Wilmington, DE 19810

    Map & Directions
  • 302-475-3101

About Harris Jewelers

Hours
Mon - Tue: 10:00am to 6:00pm,Thu - Thu: 10:00am to 6:00pm,Sat - Sat: 10:00am to 6:00pm,Wed - Wed: 10:00am to 8:00pm,Fri - Fri: 10:00am to 8:00pm,

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.

Although there are some nice salespeople there, I have had nothing but a terrible time in dealing with this store. I asked to have a ring rhodium plated. The first time they called me to pick it up I opened the envelope to find that nothing had been done to it. The second time, only 2/3 of the ring had been plated and the rest was still yellow. The third time I spoke with someone who I suspect was the owner. He was rude and I felt very close to threatened by him. Needless to say, I will NEVER step foot in this store again.

1
★☆☆☆☆

Although there are some nice salespeople there, I have had nothing but a terrible time in dealing with this store. I asked to have a ring rhodium plated. The first time they called me to pick it up I opened the envelope to find that nothing had been done to it. The second time, only 2/3 of the ring had been plated and the rest was still yellow. The third time I spoke with someone who I suspect was the owner. He was rude and I felt very close to threatened by him. Needless to say, I will NEVER step foot in this store again.

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.

My husband went in to look at something for me for our anniversery. He left his name and number and his information but said he didn't want to buy it, that he just wanted an estimate. A month later, his parents recieved a package full of jewlery and a bill for 1000 and whatever dollars. We sent the packaged back after calling them and dicussing the mistake and they were very friendly about it. Shortly after that my husband left for Afghanistan. They started sending letters about a bill again and I called them about it, each time they told me it was handled. My husband then called me 3 months in and said that he had gotten a letter out there about a bill we owed for the jewlery. He was worrying about it because he didn't want them to take it out of the account like they did last time. That was very inapropriate of them to contact him while he is in a war situation, and when I called them about it they were very rude with me. I will never do business with them after all of the harrasment we have recieved from them.

1
★☆☆☆☆

My husband went in to look at something for me for our anniversery. He left his name and number and his information but said he didn't want to buy it, that he just wanted an estimate. A month later, his parents recieved a package full of jewlery and a bill for 1000 and whatever dollars. We sent the packaged back after calling them and dicussing the mistake and they were very friendly about it. Shortly after that my husband left for Afghanistan. They started sending letters about a bill again and I called them about it, each time they told me it was handled. My husband then called me 3 months in and said that he had gotten a letter out there about a bill we owed for the jewlery. He was worrying about it because he didn't want them to take it out of the account like they did last time. That was very inapropriate of them to contact him while he is in a war situation, and when I called them about it they were very rude with me. I will never do business with them after all of the harrasment we have recieved from them.

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1 out of 1 people found this review helpful.

.

Excellent service. I've had multiple watches serviced there, and have been very satisfied with their prompt service. I've also shopped for various pieces of jewelry and have never felt pressured by their sales staff. A pleasant place to shop.

5
★★★★★

Excellent service. I've had multiple watches serviced there, and have been very satisfied with their prompt service. I've also shopped for various pieces of jewelry and have never felt pressured by their sales staff. A pleasant place to shop.

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.

I just bought an engagement ring here. The employees were great people who took the time to teach me about diamonds and settings. I looked at many other big name stores and small stores and found the best diamond for my money here.

Thanks again Jon!

5
★★★★★

I just bought an engagement ring here. The employees were great people who took the time to teach me about diamonds and settings. I looked at many other big name stores and small stores and found the best diamond for my money here.

Thanks again Jon!

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1 out of 1 people found this review helpful.

.

My wife gave me one of her necklaces to take over to Harris to see if they could fix it. I showed it to Ken the Manager who told me that it was costume jewelry and he wasn't sure if it could be done but said he would ask the jeweler. The jeweler, a young lady, came out and explained what needed to be done and that the repair might show. It was one of my wife's favorite pieces and the price wasn't to high ($15) so I said ok. I was called two days later to say it was ready even though I was told it might take up to a week. Needless to say my wife was thrilled. You couldn't even tell where it had been fixed. I would definitely recommend Harris Jeweler for repairs.

5
★★★★★

My wife gave me one of her necklaces to take over to Harris to see if they could fix it. I showed it to Ken the Manager who told me that it was costume jewelry and he wasn't sure if it could be done but said he would ask the jeweler. The jeweler, a young lady, came out and explained what needed to be done and that the repair might show. It was one of my wife's favorite pieces and the price wasn't to high ($15) so I said ok. I was called two days later to say it was ready even though I was told it might take up to a week. Needless to say my wife was thrilled. You couldn't even tell where it had been fixed. I would definitely recommend Harris Jeweler for repairs.

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1 out of 1 people found this review helpful.

.

My wife and I have never been treated more poorly by anyone in any store anywhere! My wife and I had left a watch with Harris Jewelers for an estimate on repair, with specific instructions to NOT conduct any repair work without permission until an estimate was given. Several months passed by and no word was came as to the status of the repair estimate. About 2 weeks ago, several months after the watch was dropped off, we received a voicemail message from the store explaining the watch had been repaired and a cost of $184 was due! When my wife called the store to inquire as to why the work was done without permission, Ronald Cohen became absolutely crude and rude with her. He even refused to try and find the watch which he now explained they didn't have. My wife and I showed up to meet with him to try and resolve the problem. Of course he wasn't there. When we arrived at the store, a clerk apologized and characterized Mr. Cohen as easily agitated and rude. To top it all off, my wifes watch WAS found and get this...NOT REPAIRED AT ALL. It was in the original envelope the day it was dropped off. I highly suggest if you want good customer service, good quality work, and exquisite jewelry...DO NOT GO TO HARRIS JEWELERS OF BRANMAR PLAZA! They are the WORST!

1
★☆☆☆☆

My wife and I have never been treated more poorly by anyone in any store anywhere! My wife and I had left a watch with Harris Jewelers for an estimate on repair, with specific instructions to NOT conduct any repair work without permission until an estimate was given. Several months passed by and no word was came as to the status of the repair estimate. About 2 weeks ago, several months after the watch was dropped off, we received a voicemail message from the store explaining the watch had been repaired and a cost of $184 was due! When my wife called the store to inquire as to why the work was done without permission, Ronald Cohen became absolutely crude and rude with her. He even refused to try and find the watch which he now explained they didn't have. My wife and I showed up to meet with him to try and resolve the problem. Of course he wasn't there. When we arrived at the store, a clerk apologized and characterized Mr. Cohen as easily agitated and rude. To top it all off, my wifes watch WAS found and get this...NOT REPAIRED AT ALL. It was in the original envelope the day it was dropped off. I highly suggest if you want good customer service, good quality work, and exquisite jewelry...DO NOT GO TO HARRIS JEWELERS OF BRANMAR PLAZA! They are the WORST!

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2 out of 3 people found this review helpful.

.

I found this jewelry store is the best place around to replace watch batteries and bands. I had no luck finding the batteries and bands at the malls and other jewelry stores, so I was very pleased to find this store. The replaced the batteries while I waited, and had a nice assortment of bands.

4
★★★★☆

I found this jewelry store is the best place around to replace watch batteries and bands. I had no luck finding the batteries and bands at the malls and other jewelry stores, so I was very pleased to find this store. The replaced the batteries while I waited, and had a nice assortment of bands.

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1 out of 1 people found this review helpful.

Message from Harris Jewelers

Welcome to Harris Jewelers, your family owned and operated jewelry store in Wilmington, Delaware since 1917! We have 100 years of experience providing jewelry services to Delaware, the state without a sales tax!At Harris Jewelers, we sell major brands of jewelry and offer many services to our customers. Our biggest brands are diamonds by ArtCarved, Coast, and Natalie K engagement rings. We have several GIA trained appraisers on site, and we buy jewelry as well as gold and silver. Harris Jewelers repair almost anything, and offer custom designs. If you can dream it, we can make it. We also have estate and antique jewelry, watches, and watch repair. We are your one stop shop for all jewelry needs. Give Harris Jewelers a call or come visit us today! Browse our collection in person or online at our website. We are sure to have something to fit your needs, and if not we can design exactly what you need!

 

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