Aloma Jancy Animal Hospital Grooming & Boarding Kennel

★★★★☆
  • 3370 Pet Country Ct

    Oviedo, FL 32765

    Map & Directions
  • 407-671-1183

About Aloma Jancy Animal Hospital Grooming & Boarding Kennel

Categories
Hours
Mon, Tues, Fri, Sat 7:30am - 12:00am Wed 7:30am - 10:00pm Thurs 7:30am - 7:00pm Sun 12:00pm - 12:00am

Pets & Animals

Pets & Animals
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Aloma Jancy is truly world-class! I went in very worried about my puppy's eye, which appeared to be infected. The staff was extremely competent and so friendly - Tara at the front desk was practically an angel! The vet, "Dr. D," was very knowledgeable and thorough with a wonderful bedside manner - he was loving to my puppy and really took the time to answer all my questions. That's so rare!

I couldn't believe how helpful everyone was from beginning to end, from handling my frantic questions on the way in to considering my financial situation on the way out, and everything in between.

And, as if all that weren't enough, here's where the staff went WAY above and beyond: I got in my car and gave my puppy his pill right away...and he promptly spit it out, sending it rolling into the no-man's-land under my driver's seat! I went inside to ask for a flashlight to find it, and instead, I got much-needed backup - Tara and the gentleman working with her (I wish I remembered his name - he was great too!!) came outside to help me look, with Tara even whipping out her phone with its VERY bright light to aid the search! And then, when none of us could find it and I didn't think they could get any more amazing, they replaced the pill! I was amazed.

Seriously, who goes out of his/her way to help like that anymore? I'll tell you who - the staff and doctors at Aloma Jancy. If I could give them TEN stars out of five, I would!

5
★★★★★

Aloma Jancy is truly world-class! I went in very worried about my puppy's eye, which appeared to be infected. The staff was extremely competent and so friendly - Tara at the front desk was practically an angel! The vet, "Dr. D," was very knowledgeable and thorough with a wonderful bedside manner - he was loving to my puppy and really took the time to answer all my questions. That's so rare!

I couldn't believe how helpful everyone was from beginning to end, from handling my frantic questions on the way in to considering my financial situation on the way out, and everything in between.

And, as if all that weren't enough, here's where the staff went WAY above and beyond: I got in my car and gave my puppy his pill right away...and he promptly spit it out, sending it rolling into the no-man's-land under my driver's seat! I went inside to ask for a flashlight to find it, and instead, I got much-needed backup - Tara and the gentleman working with her (I wish I remembered his name - he was great too!!) came outside to help me look, with Tara even whipping out her phone with its VERY bright light to aid the search! And then, when none of us could find it and I didn't think they could get any more amazing, they replaced the pill! I was amazed.

Seriously, who goes out of his/her way to help like that anymore? I'll tell you who - the staff and doctors at Aloma Jancy. If I could give them TEN stars out of five, I would!

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I have been going to Dr. Murray for a few years now and I can't believe anyone who really has been there would say anything but wonderful things about him. I think it is funny that someone said the hospital used to be a trailer because it never was. It used to be much smaller, but never a trailer. You are obviously thinking of somewhere else. And not only that but the hospital is so nice and always VERY clean! I had my dog in to be spayed a couple of weeks ago and her surgery got bumped back a couple of hours as well, but it was because they had FIVE emergencies they were treating! I completely understood why she didn't get done on the normal schedule! Anyone who doesn't should be ashamed! Also, I just happened to be driving home from work while she was in there for surgery and I saw them walking her outside. It sure did put my mind at ease knowing that she was being taken such good care of! My sister is a veterinarian in Minnesota and I had to ask her if it was true that a vaccine would kill a cat because of it's breed and she laughed and laughed. She said that was not possible! You people need to get your facts straight before coming on here and publicly slandering an awesome hospital with an awesome doctor who has helped countless animals! Also, not one person that I have ever been helped by there can't speak english, and as a matter of fact I have never even had someone there help me that even has an accent. I honestly think some of these negative reviews are fake or they are talking about the wrong place!!! I can't say it enough, Dr. Murray is awesome and will do everything and anything to help an animal, including giving up his own health! And to the people who say he is drunk, I would bet that you spoke to him in the middle of the night like I did one time at 3 am, and I could tell that he was TIRED not drunk. There is a difference people! He works until 4 and 5 in the morning and then turns around and is there all day just to help people and their pets and then you turn on him and say things about him that you don't even know whether or not they are true. So sad.

5
★★★★★

I have been going to Dr. Murray for a few years now and I can't believe anyone who really has been there would say anything but wonderful things about him. I think it is funny that someone said the hospital used to be a trailer because it never was. It used to be much smaller, but never a trailer. You are obviously thinking of somewhere else. And not only that but the hospital is so nice and always VERY clean! I had my dog in to be spayed a couple of weeks ago and her surgery got bumped back a couple of hours as well, but it was because they had FIVE emergencies they were treating! I completely understood why she didn't get done on the normal schedule! Anyone who doesn't should be ashamed! Also, I just happened to be driving home from work while she was in there for surgery and I saw them walking her outside. It sure did put my mind at ease knowing that she was being taken such good care of! My sister is a veterinarian in Minnesota and I had to ask her if it was true that a vaccine would kill a cat because of it's breed and she laughed and laughed. She said that was not possible! You people need to get your facts straight before coming on here and publicly slandering an awesome hospital with an awesome doctor who has helped countless animals! Also, not one person that I have ever been helped by there can't speak english, and as a matter of fact I have never even had someone there help me that even has an accent. I honestly think some of these negative reviews are fake or they are talking about the wrong place!!! I can't say it enough, Dr. Murray is awesome and will do everything and anything to help an animal, including giving up his own health! And to the people who say he is drunk, I would bet that you spoke to him in the middle of the night like I did one time at 3 am, and I could tell that he was TIRED not drunk. There is a difference people! He works until 4 and 5 in the morning and then turns around and is there all day just to help people and their pets and then you turn on him and say things about him that you don't even know whether or not they are true. So sad.

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1 out of 1 people found this review helpful.

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husband has been taking his dog here for years.. when it was a trailer. I have always noticed that the place is dirty.. and usually has urine somewhere that hasnt been cleaned up. The exam tables are covered in fur from the last dog. Today was the last time they will ever see one of my pets.
I took my dog to get neutered today, dropped him off at 9:30 am. They said to call at 4pm to see if he is ready or not. I called at 4pm, not even looked at yet... but he was next in line and to try back at 5pm. So at 5:30 they told me he is next in line and to try at 7pm. Okay 7:30 rolls around and I called.. nobody answered... called again... still not seen yet. Keep in mind that my dog hasnt ate since 8pm the day before per their request. So I asked if I should reschedule? No, we'll get to him soon was their response. I said ok, call me when he is ready. Two hours later I called them, and still he hadnt been seen. So 12 hours of sitting in a crate, which i doubt they walked him either, and no food in 24 hours. So I went to get him. The girl at the front desk was helping another couple and didnt even acknowledge me standing there for about 10 minutes. Finally, i got my dog.. no apologies were given. I understand they work with a lot of emergency situations and that pushes back appointments... but if you havent even seen a dog thats been there for 12 hours, call the owner to come get him! TERRIBLE SERVICE!! Two thumbs down in my book.
I have 2 dogs and 2 cats, they will be missing out on a lot of business.

1
★☆☆☆☆

husband has been taking his dog here for years.. when it was a trailer. I have always noticed that the place is dirty.. and usually has urine somewhere that hasnt been cleaned up. The exam tables are covered in fur from the last dog. Today was the last time they will ever see one of my pets.
I took my dog to get neutered today, dropped him off at 9:30 am. They said to call at 4pm to see if he is ready or not. I called at 4pm, not even looked at yet... but he was next in line and to try back at 5pm. So at 5:30 they told me he is next in line and to try at 7pm. Okay 7:30 rolls around and I called.. nobody answered... called again... still not seen yet. Keep in mind that my dog hasnt ate since 8pm the day before per their request. So I asked if I should reschedule? No, we'll get to him soon was their response. I said ok, call me when he is ready. Two hours later I called them, and still he hadnt been seen. So 12 hours of sitting in a crate, which i doubt they walked him either, and no food in 24 hours. So I went to get him. The girl at the front desk was helping another couple and didnt even acknowledge me standing there for about 10 minutes. Finally, i got my dog.. no apologies were given. I understand they work with a lot of emergency situations and that pushes back appointments... but if you havent even seen a dog thats been there for 12 hours, call the owner to come get him! TERRIBLE SERVICE!! Two thumbs down in my book.
I have 2 dogs and 2 cats, they will be missing out on a lot of business.

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1 out of 2 people found this review helpful.

 

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