Kathleen's Alterations

★★★★★

About Kathleen's Alterations

Hours
Mon. - Fri. 10am - 6pm;Sat. 10am - 4pm;Sun. CLOSED

Personal Services

Personal Services
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I had such a poor experience here, so I am not surprised to read other reviews stating the same. I actually left in tears and my husband, who was waiting in the car could not comprehend that I went into an alteration shop and came out

3
★★★★★

I had such a poor experience here, so I am not surprised to read other reviews stating the same. I actually left in tears and my husband, who was waiting in the car could not comprehend that I went into an alteration shop and came out

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Very poor service, very rude. They were suppose to save some material that was trimmed from my daughters dress to be used on her dates suit. I was never called to let us know the dress was ready I had to call them, I asked when I called

3
★★★★★

Very poor service, very rude. They were suppose to save some material that was trimmed from my daughters dress to be used on her dates suit. I was never called to let us know the dress was ready I had to call them, I asked when I called

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I just want to let everyone know about my very good experiences with Kathleens Alterations. At the suggestions of others I have tried other places and been terribly disapointed. I have had clothes completly ruined and with no recourse, at

3
★★★★★

I just want to let everyone know about my very good experiences with Kathleens Alterations. At the suggestions of others I have tried other places and been terribly disapointed. I have had clothes completly ruined and with no recourse, at

.

Fast, friendly service! I needed a pair of dress slacks altered so I dropped them off at Kathleen's. I was assisted immediately and out of the store within minutes. It didn't really matter when i got them back so expected them in a couple days. I was pleasantly surprised to get a call in less than two hours. The price was right and the service was great. It could not have been easier.

2
★★★★★

Fast, friendly service! I needed a pair of dress slacks altered so I dropped them off at Kathleen's. I was assisted immediately and out of the store within minutes. It didn't really matter when i got them back so expected them in a couple days. I was pleasantly surprised to get a call in less than two hours. The price was right and the service was great. It could not have been easier.

Pros: Easy access, quick service, quality work

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I called ahead to see if they could do a same day hem. They said they could and that it was no problem.
When I dropped off the jeans the woman acted put out that I was requesting a same day hem.

They took two phone numbers from me and told me they would call when they were ready. I waited all day and when they had not called, I drove to the shop. They close at 4pm. When I got to the shop it was 3:57 (checked cell phone for exact time) and they were closed, lights off, would not answer phone. I could not get my jeans that were needed for an event that night which is why I requested same day hem. They were closed the next day as it was Sunday.

I picked up the jeans today, and just as I was walking in they were hanging them up, so I feel that the reason I never heard from them is that they were not done on the day I dropped them off. There wasn't an explination or anything as to why I wasn't called. Actually, I was chastised for not calling them.

I will never take my clothes here again. Nor will I recommend this business to anyone. Even the woman who was working this morning told me that when the owner is working (and she was on Saturday) that they close and lock the door either right at exact time and/or leave even if it is 2 minutes early.

I saw a couple of Brides taking dresses in to this store, I would never trust such an important article to this incompetent business.

0
★☆☆☆☆

I called ahead to see if they could do a same day hem. They said they could and that it was no problem.
When I dropped off the jeans the woman acted put out that I was requesting a same day hem.

They took two phone numbers from me and told me they would call when they were ready. I waited all day and when they had not called, I drove to the shop. They close at 4pm. When I got to the shop it was 3:57 (checked cell phone for exact time) and they were closed, lights off, would not answer phone. I could not get my jeans that were needed for an event that night which is why I requested same day hem. They were closed the next day as it was Sunday.

I picked up the jeans today, and just as I was walking in they were hanging them up, so I feel that the reason I never heard from them is that they were not done on the day I dropped them off. There wasn't an explination or anything as to why I wasn't called. Actually, I was chastised for not calling them.

I will never take my clothes here again. Nor will I recommend this business to anyone. Even the woman who was working this morning told me that when the owner is working (and she was on Saturday) that they close and lock the door either right at exact time and/or leave even if it is 2 minutes early.

I saw a couple of Brides taking dresses in to this store, I would never trust such an important article to this incompetent business.

Pros: none

Cons: bad business and customer service

 

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