Greek Gourmet Restaurant

★★★★☆
  • 2196 Airport Rd S

    Naples, FL 34112

    Map & Directions
  • 239-403-7003

About Greek Gourmet Restaurant

Hours
Mon-Thu 10am-8pm, Sat 10am-8pm, Fri 10am-8am
3.5 2
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The web site said they open at 10 AM. I got there at 10:30 and no one was there. A few minutes later someone showed up and began to open, and he told me that they don't open until 11 AM (what's the point in listing your hours on the web site, one wonders?). I ran an errand and came back at 11, but they were still not open. I sat outside until 11:20 when the guy who I'd spoken to earlier finally unlocked the door and opened.

I spoke to the manager to let him know the web site was incorrect, and he couldn't care less. One would think that being kept waiting for so long would merit an offer of free baklava at least.

I ordered takeout for 4 people and drove home. When we finally sat down to eat we found that one of our items was missing. I called the restaurant to make sure that at least I wasn't billed for the item. I was told I could come back (a 15 minute drive) and they would "take care of me." I was about to explain that I just wanted the item taken off my credit card bill, when the person hung up on me. I called again and spoke to the manager, and had to hassle him to get the item removed from my bill.

All said, the food is excellent. It's a good thing, too, because otherwise the terrible service would surely drive them out of business.

3
★★★☆☆

The web site said they open at 10 AM. I got there at 10:30 and no one was there. A few minutes later someone showed up and began to open, and he told me that they don't open until 11 AM (what's the point in listing your hours on the web site, one wonders?). I ran an errand and came back at 11, but they were still not open. I sat outside until 11:20 when the guy who I'd spoken to earlier finally unlocked the door and opened.

I spoke to the manager to let him know the web site was incorrect, and he couldn't care less. One would think that being kept waiting for so long would merit an offer of free baklava at least.

I ordered takeout for 4 people and drove home. When we finally sat down to eat we found that one of our items was missing. I called the restaurant to make sure that at least I wasn't billed for the item. I was told I could come back (a 15 minute drive) and they would "take care of me." I was about to explain that I just wanted the item taken off my credit card bill, when the person hung up on me. I called again and spoke to the manager, and had to hassle him to get the item removed from my bill.

All said, the food is excellent. It's a good thing, too, because otherwise the terrible service would surely drive them out of business.

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Greek Gourmet has some pretty good food. Not amazing, but definitely worth a visit. It's never too crowded and the workers are very friendly. Perfect for a date, especially since price aren't too steep.

4
★★★★☆

Greek Gourmet has some pretty good food. Not amazing, but definitely worth a visit. It's never too crowded and the workers are very friendly. Perfect for a date, especially since price aren't too steep.

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