Castle Keep Guns

★★★☆☆
  • 7153 Ulmerton Rd 2

    Largo, FL 33771

    Map & Directions
  • 727-530-4301

Business Services

Business Services
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After talking with a few friends with negative feedback wanted to check this out for myself. The customer service here sucks !!!!

1
★☆☆☆☆

After talking with a few friends with negative feedback wanted to check this out for myself. The customer service here sucks !!!!

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I purchase approximately four new guns the year. I've been here on four different occasions hoping for a different result each time customer service is lousy lousy lousy. Do not use this gun shop !!!!

1
★☆☆☆☆

I purchase approximately four new guns the year. I've been here on four different occasions hoping for a different result each time customer service is lousy lousy lousy. Do not use this gun shop !!!!

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Customer service is horrible, Do not use these guys they will not go the extra mile for anything !!!

I own two companies and would never treat my customers this way, Bad business !!!!

1
★☆☆☆☆

Customer service is horrible, Do not use these guys they will not go the extra mile for anything !!!

I own two companies and would never treat my customers this way, Bad business !!!!

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I've been dealing with Kastle Keep at their location at 7153 Ulmerton Rd, Largo, FL for many years now. The owner always takes the time to help and chat with his customers to make sure they end up getting exactly what they are looking for and the staff never makes you feel rushed into a sale you won't be happy with later. Their selection is outstanding and prices are more than fair. If you're looking for a fast food drive thru style experience where no one takes any interest in you as a person or you think it's unacceptable that you had to wait 30 seconds for someone else to be served, perhaps you shouldn't be buying a firearm in the first place... JUST A THOUGHT. I highly recommend them.

5
★★★★★

I've been dealing with Kastle Keep at their location at 7153 Ulmerton Rd, Largo, FL for many years now. The owner always takes the time to help and chat with his customers to make sure they end up getting exactly what they are looking for and the staff never makes you feel rushed into a sale you won't be happy with later. Their selection is outstanding and prices are more than fair. If you're looking for a fast food drive thru style experience where no one takes any interest in you as a person or you think it's unacceptable that you had to wait 30 seconds for someone else to be served, perhaps you shouldn't be buying a firearm in the first place... JUST A THOUGHT. I highly recommend them.

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0 out of 1 people found this review helpful.

.

I've been dealing with Kastle Keep at their location at 7153 Ulmerton Rd, Largo, FL for many years now. The owner always takes the time to help and chat with his customers to make sure they end up getting exactly what they are looking for

1
★★★☆☆

I've been dealing with Kastle Keep at their location at 7153 Ulmerton Rd, Largo, FL for many years now. The owner always takes the time to help and chat with his customers to make sure they end up getting exactly what they are looking for

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Great place to buy a gun they have it all!!! I purchased a 10 mm glock I love it!!! I got it for really cheap compared to other sin area!, kastles keeper way to go

1
★★★☆☆

Great place to buy a gun they have it all!!! I purchased a 10 mm glock I love it!!! I got it for really cheap compared to other sin area!, kastles keeper way to go

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When Kim was there it was a pretty good place to find a bargain and also service was at it's prime. This was years ago, and it has only gotten worse over the years. The last time I went into the store I left and promised myself that I would never go back in and I haven't. Not only that, I let everyone know who mentions KKeep that in general the staff is arrogant, do not really care about customer ever returning and think that they know anything and everything about firearms.\r\n\r\nSomeone mentioned in another comment that a person was mistaken and speaking of Knights when describing their bad experience at Kastle Keep.\r\n\r\nHe wasn't mistaken. Kastle Keep is right there next to Knights, or was, and maybe it should take a little lesson from Kinghts and where it ended up. Who knows, maybe Shoot Straight will buy them from receivership also.

0
★☆☆☆☆

When Kim was there it was a pretty good place to find a bargain and also service was at it's prime. This was years ago, and it has only gotten worse over the years. The last time I went into the store I left and promised myself that I would never go back in and I haven't. Not only that, I let everyone know who mentions KKeep that in general the staff is arrogant, do not really care about customer ever returning and think that they know anything and everything about firearms.\r\n\r\nSomeone mentioned in another comment that a person was mistaken and speaking of Knights when describing their bad experience at Kastle Keep.\r\n\r\nHe wasn't mistaken. Kastle Keep is right there next to Knights, or was, and maybe it should take a little lesson from Kinghts and where it ended up. Who knows, maybe Shoot Straight will buy them from receivership also.

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I have been buying guns at Kastle Keep since I moved to florida in 1992. I have purchases many fire arms there and have sent many a friend there also. the staff treats everyone like family. the combined knowledge of firearms and safety surpasses any in the area. Prices\r\nare the best intown.People constantly mistake them with Knights. 2 major diffrances at Kastle Keep prices are lower and staff knows more at Kastle.If you purchase from anywhere else you are getting ripped off in my eyes .. If they dont have what you want the can find it.

2
★★★★★

I have been buying guns at Kastle Keep since I moved to florida in 1992. I have purchases many fire arms there and have sent many a friend there also. the staff treats everyone like family. the combined knowledge of firearms and safety surpasses any in the area. Prices\r\nare the best intown.People constantly mistake them with Knights. 2 major diffrances at Kastle Keep prices are lower and staff knows more at Kastle.If you purchase from anywhere else you are getting ripped off in my eyes .. If they dont have what you want the can find it.

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Exellent staff,Great Prices and Wide variaty

2
★★★★★

Exellent staff,Great Prices and Wide variaty

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I went in to purchase my first revolver and the staff took the time to show me different guns before I decided on my final purchase. They even worked out a very agreeable layaway plan for me. Great place to shop... nothing but good things to say about these guys.

2
★★★★★

I went in to purchase my first revolver and the staff took the time to show me different guns before I decided on my final purchase. They even worked out a very agreeable layaway plan for me. Great place to shop... nothing but good things to say about these guys.

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I have been dealing with Kastle Keep since the mid 90's. I have made numerous purchases there and have sent many a friend there as well. Not only have I experienced excellent customer service, knowledgeable staff and lowest prices i can find, but everyone I have ever referred there has thanked me as well. In fact, most of them are regular customers now. I heartily endorse this merchant as the best in their field!

2
★★★★★

I have been dealing with Kastle Keep since the mid 90's. I have made numerous purchases there and have sent many a friend there as well. Not only have I experienced excellent customer service, knowledgeable staff and lowest prices i can find, but everyone I have ever referred there has thanked me as well. In fact, most of them are regular customers now. I heartily endorse this merchant as the best in their field!

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I will never buy from Kastle Keep Guns Inc., As far as I am concerned they can keep all their stock. At the urging of a good friend I went to Kastle Keep on 1/24/2011 to buy a Gen4 Glock 23. I was there at opening and waited patiently as they serviced other people who rushed ahead of me. When I was finally waited on, I asked to see the gen4 Glock 23 in the display case. I also asked if the seemingly high price was their best price as I was interested in purchasing. I received a snide reply of yes that is our best price, and was told he need to get the keys. On his way back to me with the keys he took a phone call (despite 3 other employees not helping customers) and then informed me I no longer needed to see the Glock or worry about the price as he had just sold it on the phone and it was the last one he had. I left and Went to Coles where I should have gone in the first place. I experienced excellent customer service and paid almost a hundred ( $100.00 ) less than the best price at Kastle Keep Guns. Coles the Glock 23 in stock along with a huge selection of other weapons and accessories. I have since purchased multiple guns from Coles.

0
★☆☆☆☆

I will never buy from Kastle Keep Guns Inc., As far as I am concerned they can keep all their stock. At the urging of a good friend I went to Kastle Keep on 1/24/2011 to buy a Gen4 Glock 23. I was there at opening and waited patiently as they serviced other people who rushed ahead of me. When I was finally waited on, I asked to see the gen4 Glock 23 in the display case. I also asked if the seemingly high price was their best price as I was interested in purchasing. I received a snide reply of yes that is our best price, and was told he need to get the keys. On his way back to me with the keys he took a phone call (despite 3 other employees not helping customers) and then informed me I no longer needed to see the Glock or worry about the price as he had just sold it on the phone and it was the last one he had. I left and Went to Coles where I should have gone in the first place. I experienced excellent customer service and paid almost a hundred ( $100.00 ) less than the best price at Kastle Keep Guns. Coles the Glock 23 in stock along with a huge selection of other weapons and accessories. I have since purchased multiple guns from Coles.

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I will never buy another gun in the Tampa area from anyone from these guys. I've dealt with many stores in Florida, Georgia, Virginia and California over the years, however these guys are my favorite.

2
★★★★★

I will never buy another gun in the Tampa area from anyone from these guys. I've dealt with many stores in Florida, Georgia, Virginia and California over the years, however these guys are my favorite.

Pros: Won't rip you off!

Cons: They aren't open 24/7/365

 

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