South Tampa Eye Site

★★☆☆☆

About South Tampa Eye Site

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Health & Medical

Health & Medical
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Optics Soho

711 S Howard Ave Tampa, FL

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Fazio Eye Institute

5208 E Fowler Ave Ste B Tampa, FL

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I called them from my insurance list of providers... they were quick to get me an appointment. I didn't wait long, at all, for my appointment while there either. They were fast, courteous and very thorough. My glasses came back in the expected amount of time... and I would definitely recommend them to others.

Dr. Heyler was very good... very thorough. Will send the rest of my family to them for sure!

2
★★★★☆

I called them from my insurance list of providers... they were quick to get me an appointment. I didn't wait long, at all, for my appointment while there either. They were fast, courteous and very thorough. My glasses came back in the expected amount of time... and I would definitely recommend them to others.

Dr. Heyler was very good... very thorough. Will send the rest of my family to them for sure!

Pros: Got an appt. quickly, Friendly and thorough

Cons: n/a

.

I have been a patient for a number of years. every year the wait gets longer and longer between check-ups. I call to set appointment and told someone would call back... wrong no return calls... when I finally reached the correct person she stated she had never heard of me before. strange as I have been going there for at least 5 years. HMMMM something strange there. I am on medicaid and well now that many doctors to choose from so I am kinda stuck. but this is a warning for others with GOOD insurance. STAY AWAY!!!

and they call themselves professionals. yeah right and I am the queen of ENGLAND....

don't get me wrong when you finally see them they are polite and seem professional but getting that appointment is like pulling teeth from someone who wear dentures...

oh and one last remark, the last time I was in for my eye exam I ordered new glasses... regular glasses. I waited two weeks and then had to call them to find out what the hold up was as I was told they would be ready the next week. well when I got there they had made bi-focal's. I HATE and will not wear bi-focal's. so they said have a seat they will change out the lenses. It took about 5 minutes so why did I have to wait 2 weeks for the wrong ones when the correct lenses were in their stock to begin with.... DUHHHH!!!!

beware.... or as the saying goes " be afraid, be very afraid" I used to tell people to go there well not any more now I say stay away!!!!!!!!!!! if for nothing else but your sanity!

0
★☆☆☆☆

I have been a patient for a number of years. every year the wait gets longer and longer between check-ups. I call to set appointment and told someone would call back... wrong no return calls... when I finally reached the correct person she stated she had never heard of me before. strange as I have been going there for at least 5 years. HMMMM something strange there. I am on medicaid and well now that many doctors to choose from so I am kinda stuck. but this is a warning for others with GOOD insurance. STAY AWAY!!!

and they call themselves professionals. yeah right and I am the queen of ENGLAND....

don't get me wrong when you finally see them they are polite and seem professional but getting that appointment is like pulling teeth from someone who wear dentures...

oh and one last remark, the last time I was in for my eye exam I ordered new glasses... regular glasses. I waited two weeks and then had to call them to find out what the hold up was as I was told they would be ready the next week. well when I got there they had made bi-focal's. I HATE and will not wear bi-focal's. so they said have a seat they will change out the lenses. It took about 5 minutes so why did I have to wait 2 weeks for the wrong ones when the correct lenses were in their stock to begin with.... DUHHHH!!!!

beware.... or as the saying goes " be afraid, be very afraid" I used to tell people to go there well not any more now I say stay away!!!!!!!!!!! if for nothing else but your sanity!

Pros: can't think of any except they accept medicaid

Cons: very limited parking

.

By far the worst experience I have every had with an optometrist, and I've been visiting offices like South Tampa Eye for over 20 years. The customer service lacks in so many ways it's hard to believe they are still around. They will not return phone calls when they say they will. I've tried to be patient with the staff for almost 5 months now trying to find correct contacts. I'm on my last nerve with this office.

0
★☆☆☆☆

By far the worst experience I have every had with an optometrist, and I've been visiting offices like South Tampa Eye for over 20 years. The customer service lacks in so many ways it's hard to believe they are still around. They will not return phone calls when they say they will. I've tried to be patient with the staff for almost 5 months now trying to find correct contacts. I'm on my last nerve with this office.

Cons: Customer relations

 

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