United Cab Co

★★☆☆☆

About United Cab Co

Categories
  • Taxis & Shuttles
  • Taxis
Details
  • Airport Transportation

Transportation & Storage

Transportation & Storage
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.

I am a rather fair minded person, and never write reviews - but my last few experiences with United Cab have been so horrible that I felt I should 'speak up.'

Every weekend, when I go out to bars (from channelside to ybor) I take a cab. It's $3 bucks per person.

My last experience involved being over charged and not dropped off where asked. I'm not a cheap person, I tip well above the 'going rate' however, when someone overcharges me for a service or product, I can't help but feel irritated.

On another occasion I did not have cash - the driver said that he doesn't have a credit card machine. I'm not naive, every driver should have a cc machine on him at all times. My friend traveling with me decided to have the cab drive to an ATM and pulled out cash for the driver. I was infuriated! This is absolutely dangerous! I later called United Cab and asked them if their drivers accept credit cards and if there is a machine in every cab - United Cab let me know that they accept credit cards in EVERY cab... just as I had thought.

As I read through the reviews, I see that many people have had similar experiences with this cab company. I will do my best to choose a better cab company in the future!

0
★☆☆☆☆

I am a rather fair minded person, and never write reviews - but my last few experiences with United Cab have been so horrible that I felt I should 'speak up.'

Every weekend, when I go out to bars (from channelside to ybor) I take a cab. It's $3 bucks per person.

My last experience involved being over charged and not dropped off where asked. I'm not a cheap person, I tip well above the 'going rate' however, when someone overcharges me for a service or product, I can't help but feel irritated.

On another occasion I did not have cash - the driver said that he doesn't have a credit card machine. I'm not naive, every driver should have a cc machine on him at all times. My friend traveling with me decided to have the cab drive to an ATM and pulled out cash for the driver. I was infuriated! This is absolutely dangerous! I later called United Cab and asked them if their drivers accept credit cards and if there is a machine in every cab - United Cab let me know that they accept credit cards in EVERY cab... just as I had thought.

As I read through the reviews, I see that many people have had similar experiences with this cab company. I will do my best to choose a better cab company in the future!

.

After flying in past midnight, I walked out of the terminal only to see a United Cab sitting there. I verified with the driver first that he took credit card (as he loaded my suitcase into his trunk) to which he replied "YES". I then told him where I was going and he quickly reponded "no - cash only". I told him that I wasn't going to an ATM at this point so he can just take my stuff out and let me take another cab. He responded "Just get in the car".

After 10-15 minutes of lecturing me on how I should have taken money out of the ATM and paid him instead of using my credit card while driving me to the hotel, he pulled up at the hotel check-in and asked me again "So what will it be?" I thought I made it perfectly clear - but I responded again "Credit Card". He rudely sighed and threw a tantrum while getting a credit card slip out and made me wait in the car while he got authorization for the transaction. After he handed me back my card - he popped open the trunk and told me "Go get your stuff".

I have never in my life been treated in this way in a cab - and also at midnight - the last thing you would want to do (as a woman travelling) is to go and get money out of the ATM. I called their customer service to file a complaint and they told me someone would call me back the next day. Still waiting......

Apparently they don't care - given all the horrible reviews already posted. My hotel also doesn't recommend them because they've had horrible experiences as well. The driver's car was 544 - do not endorse this company and give them your business - take alternative taxis.

0
★☆☆☆☆

After flying in past midnight, I walked out of the terminal only to see a United Cab sitting there. I verified with the driver first that he took credit card (as he loaded my suitcase into his trunk) to which he replied "YES". I then told him where I was going and he quickly reponded "no - cash only". I told him that I wasn't going to an ATM at this point so he can just take my stuff out and let me take another cab. He responded "Just get in the car".

After 10-15 minutes of lecturing me on how I should have taken money out of the ATM and paid him instead of using my credit card while driving me to the hotel, he pulled up at the hotel check-in and asked me again "So what will it be?" I thought I made it perfectly clear - but I responded again "Credit Card". He rudely sighed and threw a tantrum while getting a credit card slip out and made me wait in the car while he got authorization for the transaction. After he handed me back my card - he popped open the trunk and told me "Go get your stuff".

I have never in my life been treated in this way in a cab - and also at midnight - the last thing you would want to do (as a woman travelling) is to go and get money out of the ATM. I called their customer service to file a complaint and they told me someone would call me back the next day. Still waiting......

Apparently they don't care - given all the horrible reviews already posted. My hotel also doesn't recommend them because they've had horrible experiences as well. The driver's car was 544 - do not endorse this company and give them your business - take alternative taxis.

.

Called for a taxi and waited - 20 minutes goes bye so called - was told a taxi was on its way...15 minutes goes bye...again call...again told a taxi is on its way...more time goes bye...call again...told it is on its way...Never came!!

0
★☆☆☆☆

Called for a taxi and waited - 20 minutes goes bye so called - was told a taxi was on its way...15 minutes goes bye...again call...again told a taxi is on its way...more time goes bye...call again...told it is on its way...Never came!!

Pros: NONE

Cons: Poor Customer Service

.

I have been using United Cab for 19 years and have always found them courteous and helpful. Only one time out of over 200 times have they been late and that was only 10 minutes. I highly recommend them.

2
★★★★☆

I have been using United Cab for 19 years and have always found them courteous and helpful. Only one time out of over 200 times have they been late and that was only 10 minutes. I highly recommend them.

Pros: On Time and Courtesous!

Cons: They advertise strip clubs on their cabs, thisis unfortunate

.

Got into a United Cab last night at TPA (Tampa International). Gave the driver the street address and name of the hotel I was booked into (Howard Johnson's SUITES, 3314 S. Dale Mabry). Hotelscom listed the hotel as 2 miles from TPA. Fare was supposed to be $15. Driver insisted there was only one HJ, and took me to the wrong location. I gave him the address again... he feigned surprise and told me it would be another $20 to take me to a second address. When I argued with him, he charged me ONLY $23. The entire trip he gave me the song and dance about how broke he was, how few fares he got.

The hotel told me they have complained about this, over and over, to the cab company.

The shuttle is $12, barely half of what this lying, cheating cab driver charged me last night.

0
★☆☆☆☆

Got into a United Cab last night at TPA (Tampa International). Gave the driver the street address and name of the hotel I was booked into (Howard Johnson's SUITES, 3314 S. Dale Mabry). Hotelscom listed the hotel as 2 miles from TPA. Fare was supposed to be $15. Driver insisted there was only one HJ, and took me to the wrong location. I gave him the address again... he feigned surprise and told me it would be another $20 to take me to a second address. When I argued with him, he charged me ONLY $23. The entire trip he gave me the song and dance about how broke he was, how few fares he got.

The hotel told me they have complained about this, over and over, to the cab company.

The shuttle is $12, barely half of what this lying, cheating cab driver charged me last night.

Pros: None

Cons: Lying, Cheating Driver(s)

.

This company NEVER is on time not to mention 90% of the drivers are rude and reckless I am putting my foot down and everyone else that reads this should choose other companies, do not support this business they take advantage of people!

0
★☆☆☆☆

This company NEVER is on time not to mention 90% of the drivers are rude and reckless I am putting my foot down and everyone else that reads this should choose other companies, do not support this business they take advantage of people!

Pros: they dont kid nap you

Cons: untimely, dishonest and rude

.

So heres my scenario,called in at 4:00pm told them to be here before 4:50pm because I lived 10 minutes away from my job and needed to be there at 5:00pm.I stood outside for 30 minutes waiting from 4:50 to 5:20.Its 5:30 and im still waiting.thanks alot assholes.Just shows that calling in an hour early doesnt help either.terrible service,just walk instead or get a car!

1
★★★☆☆

So heres my scenario,called in at 4:00pm told them to be here before 4:50pm because I lived 10 minutes away from my job and needed to be there at 5:00pm.I stood outside for 30 minutes waiting from 4:50 to 5:20.Its 5:30 and im still waiting.thanks alot assholes.Just shows that calling in an hour early doesnt help either.terrible service,just walk instead or get a car!

Pros: none

Cons: everything

 

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