Advantage Rent-A-Car

★★★★☆

About Advantage Rent-A-Car

Automotive

Automotive
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Payless Car Rental Orlando (mco)

5309 McCoy Road Orlando, FL

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Rent-A-Wreck - Closed

1240 West Anderson Street Orlando, FL

3.8 20
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They have actually moved from the Airport to 2 to 3 miles east of the Orlando Airport. They used to be owned by Hertz but were sold within the last year. If we had known that we would not have rented from them this year. We rented from

3
★★★★★

They have actually moved from the Airport to 2 to 3 miles east of the Orlando Airport. They used to be owned by Hertz but were sold within the last year. If we had known that we would not have rented from them this year. We rented from

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Wasn't the best experience, but I wouldn't consider it terrible...\r
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We reserved a standard sized vehicle a few days before arriving in Orlando. Once we arrived, the rental counter was easy to find and we were greeted by a polite young

3
★★★★★

Wasn't the best experience, but I wouldn't consider it terrible...\r
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We reserved a standard sized vehicle a few days before arriving in Orlando. Once we arrived, the rental counter was easy to find and we were greeted by a polite young

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PLEASE DO NOT TRUST THIS CAR RENTAL!!!!! I booked a mid size SUV for 8 days in June 2012. I had a feeling the price was too good to be true, so I called Advantage on two separate occassions prior to my trip. I asked many questions

3
★★★★★

PLEASE DO NOT TRUST THIS CAR RENTAL!!!!! I booked a mid size SUV for 8 days in June 2012. I had a feeling the price was too good to be true, so I called Advantage on two separate occassions prior to my trip. I asked many questions

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My friends and I traveled to Florida for spring break. All 3 families Reserved cars at Advantage. A male staff person walked away from the counter as we arrived to take a break and the two girls that were left seemed friendly but possibly

3
★★★★★

My friends and I traveled to Florida for spring break. All 3 families Reserved cars at Advantage. A male staff person walked away from the counter as we arrived to take a break and the two girls that were left seemed friendly but possibly

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We read some negative reviews about advantage which made us nervous. We still took the chance with the rental and glad our instincts were correct. Nothing but positive things to say about this low cost and low profile company that deserves

3
★★★★★

We read some negative reviews about advantage which made us nervous. We still took the chance with the rental and glad our instincts were correct. Nothing but positive things to say about this low cost and low profile company that deserves

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Like most people, I was quite nervous when I read some of the horror stories about Advantage Rent-a-Car. But also like most people, the difference in price between Advantage and the bigger names was too much for me to ignore.

Advantage

3
★★★★★

Like most people, I was quite nervous when I read some of the horror stories about Advantage Rent-a-Car. But also like most people, the difference in price between Advantage and the bigger names was too much for me to ignore.

Advantage

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Always looking for value I stumbled onAdvantage Tent a Car at MCO Orlando Airport. I, too was worried as it was exactly half the price of the more known car rental companies. I booked online with a coupon code but continued to look for

3
★★★★★

Always looking for value I stumbled onAdvantage Tent a Car at MCO Orlando Airport. I, too was worried as it was exactly half the price of the more known car rental companies. I booked online with a coupon code but continued to look for

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I was worried, to say the least, after reading reviews for how badly people have felt they were treated by Advantage Car Rental. I booked my car rental directly through their website using a coupon upgrade. The price was right at just

3
★★★★★

I was worried, to say the least, after reading reviews for how badly people have felt they were treated by Advantage Car Rental. I booked my car rental directly through their website using a coupon upgrade. The price was right at just

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Don't rent from Advantage ever! I am an easy-going customer, but this was just horrible customer service. We booked our reservation online a month before we arrived in Florida. We missed our connecting flight to Orlando and had to call to

3
★★★★★

Don't rent from Advantage ever! I am an easy-going customer, but this was just horrible customer service. We booked our reservation online a month before we arrived in Florida. We missed our connecting flight to Orlando and had to call to

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WARNING!

Whatever you do, do not rent with this company! I rented in Chicago. The shuttle that is supposed to come every 15 min was almost an hour late. The prices were over $200 over the quote price. The staff was not at all helpful and they were trying to upsell me on everything. Watch out for hidden costs. This company has absolutely no transperancy in its business practices. The manager was extremely unethical: after I finally received a price and signed for it, he gave me a new ticket and added $40 dollars more to my credit card. This is flat out theft and could in fact count as a criminal activity. Fortunately I caught his add-on and forced him to give me the price I signed for.

I felt lied to the entire time I was in the office. This branch is completely unprofessional. Pay $50 more and take a different company like Budget or Dollar. I will never again use this service. I recommend that all customers take their business elsewhere (but not to Hertz because it is a parent company.)

Do not give them your credit card number. You will be surprised later with extra hidden charges that they never told you about when you rented the car.

A very poor experience.

1
★☆☆☆☆

WARNING!

Whatever you do, do not rent with this company! I rented in Chicago. The shuttle that is supposed to come every 15 min was almost an hour late. The prices were over $200 over the quote price. The staff was not at all helpful and they were trying to upsell me on everything. Watch out for hidden costs. This company has absolutely no transperancy in its business practices. The manager was extremely unethical: after I finally received a price and signed for it, he gave me a new ticket and added $40 dollars more to my credit card. This is flat out theft and could in fact count as a criminal activity. Fortunately I caught his add-on and forced him to give me the price I signed for.

I felt lied to the entire time I was in the office. This branch is completely unprofessional. Pay $50 more and take a different company like Budget or Dollar. I will never again use this service. I recommend that all customers take their business elsewhere (but not to Hertz because it is a parent company.)

Do not give them your credit card number. You will be surprised later with extra hidden charges that they never told you about when you rented the car.

A very poor experience.

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Took forever to get car. Customer service was fake and poor and they all spoke like speedy gonzales mixed with pancho villa!
when i returned the car, despite showing them a gas receipt, they absent-mindedly (??) charged me an additional $31 to refuel car, which i didn't immediately notice. i tried calling them back to dispute, but phone just rang off the hook. when they finally answered, they put me on hold until i gave up and took up with my amex card. i guess this is the way you rent a car south of the border. Terrible!

0
★☆☆☆☆

Took forever to get car. Customer service was fake and poor and they all spoke like speedy gonzales mixed with pancho villa!
when i returned the car, despite showing them a gas receipt, they absent-mindedly (??) charged me an additional $31 to refuel car, which i didn't immediately notice. i tried calling them back to dispute, but phone just rang off the hook. when they finally answered, they put me on hold until i gave up and took up with my amex card. i guess this is the way you rent a car south of the border. Terrible!

Pros: None

Cons: Terrible, poor english speaking cust svce. Dumb workers

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I have rented with Hertz, Avis and Budget but I have never seen a place like this. The Advantage staff at the rental counter was arguing with every customer ahead of me. Not at one window but all of them. They were demanding they pay more than they had reserved for. When I got to the window, despite having a priceline reservation, they did the same. They refused to honor the reservation. A bunch of rip-off scammers. DO NOT USE. If you like being waterboarded this is the place for you. Don't fall for their low prices - you'll never actually pay that price even if you have a reservation. Worst business I've EVER dealt with. Avoid at all costs. In any other state they'd be shut down.

1
★☆☆☆☆

I have rented with Hertz, Avis and Budget but I have never seen a place like this. The Advantage staff at the rental counter was arguing with every customer ahead of me. Not at one window but all of them. They were demanding they pay more than they had reserved for. When I got to the window, despite having a priceline reservation, they did the same. They refused to honor the reservation. A bunch of rip-off scammers. DO NOT USE. If you like being waterboarded this is the place for you. Don't fall for their low prices - you'll never actually pay that price even if you have a reservation. Worst business I've EVER dealt with. Avoid at all costs. In any other state they'd be shut down.

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I live locally and rent cars to visit family. No hassel. Customer service upon rental was not great but i was renting a car not a friend. She tried to up sale everything but that is her job. I got an 09 Elantra with new york tags. 3 or 4 small hail damage dings in the trunk. 2 or 3 small spot stains on the rear seat. Again not a problem because I travel with kids and if there are no stains there will be when im done. Total rental for a week with taxes and surcharges, 114$. Not bad considering all other was at least 200$ a week before taxes and stuff. Nice office and large lot with lots of cars. Return was short and simple.

4
★★★★☆

I live locally and rent cars to visit family. No hassel. Customer service upon rental was not great but i was renting a car not a friend. She tried to up sale everything but that is her job. I got an 09 Elantra with new york tags. 3 or 4 small hail damage dings in the trunk. 2 or 3 small spot stains on the rear seat. Again not a problem because I travel with kids and if there are no stains there will be when im done. Total rental for a week with taxes and surcharges, 114$. Not bad considering all other was at least 200$ a week before taxes and stuff. Nice office and large lot with lots of cars. Return was short and simple.

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.

I live in this area but my family is in TN and north GA. I rent cars for the drive to save the wear on mine. When I arrived there was 3 people at the counter but none in line in front of me. I waited maybe 10 minutes. The lady at the desk was NOT friendly. But I was there to rent a car not make a friend. She tried to push all the extras (i.e insurance, upgrade, Gps).I told her no and her response was... so you are going to be responsible if something happens. I said yes and that was it. She handed me the keys and i went out to the lot and got the car. The car was a Elantra with New York tags. No big deal. It had a couple hail dents in the trunk lid and a couple small stains in the back seat. (like drops of coffee or something) I returned the car a week later. No problems. I pulled the car up front, got out, got my kids out, carseats out, done. I was charged 114$ for a weeks reantal (73$ plus taxes and surcharges) and put 2K miles on the car. No extra charges to my card. Peaceful cheap rental of a 2009 car. Yeah customer service couple have been nicer BUT I was not renting a friend, I was renting a car and everybody knows friendly customer service in the tourist capital of the world is rare if its not Disney.

2
★★★★☆

I live in this area but my family is in TN and north GA. I rent cars for the drive to save the wear on mine. When I arrived there was 3 people at the counter but none in line in front of me. I waited maybe 10 minutes. The lady at the desk was NOT friendly. But I was there to rent a car not make a friend. She tried to push all the extras (i.e insurance, upgrade, Gps).I told her no and her response was... so you are going to be responsible if something happens. I said yes and that was it. She handed me the keys and i went out to the lot and got the car. The car was a Elantra with New York tags. No big deal. It had a couple hail dents in the trunk lid and a couple small stains in the back seat. (like drops of coffee or something) I returned the car a week later. No problems. I pulled the car up front, got out, got my kids out, carseats out, done. I was charged 114$ for a weeks reantal (73$ plus taxes and surcharges) and put 2K miles on the car. No extra charges to my card. Peaceful cheap rental of a 2009 car. Yeah customer service couple have been nicer BUT I was not renting a friend, I was renting a car and everybody knows friendly customer service in the tourist capital of the world is rare if its not Disney.

Pros: Fast simple

Cons: customer service

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Up front let me state: I never complain about service, but this was so bad that I had to let others know.

By far, this was the worst experience with a rental car company I have ever had! While the price was the best of any company, the customer service was horrendous. We waited in line for 1 hour and 30 minutes with only 9 people in front of us and 4 people "supposedly" working the front (although they became phantoms). When I asked the worker at the front if this was a difficult night, he told me, "No, this is normal. We have long lines every night. If you want customer service you need to go to Hertz or Avis, but if you want a good price you can wait in line." I asked if he would allow me to take out my video camera and film a commercial.

The price is the only reason why I gave them 2 stars. I'm not really sure the price we paid was worth the wait. BTW, they don't answer the phones either, so don't bother calling with questions.

2
★★☆☆☆

Up front let me state: I never complain about service, but this was so bad that I had to let others know.

By far, this was the worst experience with a rental car company I have ever had! While the price was the best of any company, the customer service was horrendous. We waited in line for 1 hour and 30 minutes with only 9 people in front of us and 4 people "supposedly" working the front (although they became phantoms). When I asked the worker at the front if this was a difficult night, he told me, "No, this is normal. We have long lines every night. If you want customer service you need to go to Hertz or Avis, but if you want a good price you can wait in line." I asked if he would allow me to take out my video camera and film a commercial.

The price is the only reason why I gave them 2 stars. I'm not really sure the price we paid was worth the wait. BTW, they don't answer the phones either, so don't bother calling with questions.

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.

Up front let me state: I never complain about service, but this was so bad that I had to let others know.

By far, this was the worst experience with a rental car company I have ever had! While the price was the best of any company, the customer service was horrendous. We waited in line for 1 hour and 30 minutes with only 9 people in front of us and 4 people "supposedly" working the front (although they became phantoms). When I asked the worker at the front if this was a difficult night, he told me, "No, this is normal. We have long lines every night. If you want customer service you need to go to Hertz or Avis, but if you want a good price you can wait in line." I asked if he would allow me to take out my video camera and film a commercial.

The price is the only reason why I gave them 2 stars. I'm not really sure the price we paid was worth the wait. BTW, they don't answer the phones either, so don't bother calling with questions.

1
★★☆☆☆

Up front let me state: I never complain about service, but this was so bad that I had to let others know.

By far, this was the worst experience with a rental car company I have ever had! While the price was the best of any company, the customer service was horrendous. We waited in line for 1 hour and 30 minutes with only 9 people in front of us and 4 people "supposedly" working the front (although they became phantoms). When I asked the worker at the front if this was a difficult night, he told me, "No, this is normal. We have long lines every night. If you want customer service you need to go to Hertz or Avis, but if you want a good price you can wait in line." I asked if he would allow me to take out my video camera and film a commercial.

The price is the only reason why I gave them 2 stars. I'm not really sure the price we paid was worth the wait. BTW, they don't answer the phones either, so don't bother calling with questions.

Pros: Good price

Cons: WORST Customer Service EVER!!!

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I tried calling for 3 days about my reservation and had no luck- never again

0
★☆☆☆☆

I tried calling for 3 days about my reservation and had no luck- never again

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Don't rent! I was two weeks from my 25th bday. I called in to verify the bid price and that I wouldn't be charged the under 25yr old fee. The representative assured me that it wouldn't be an issue. Upon arriving at the location in Orlando after a long flight and waiting an 1.5 hours in line, they tried to get me to sign to twice the amount which was the under 25 fee. They said that there was nothing they could do about the fee. After arguing with them for a bit I cancelled but they had already ran my card. He said that he cancelled everything. But checking my account later I found a charge from them. However, this charge was a totally different smaller amount totally unrelated to anything that I was offered.

Finally, if you still choose to use them since they offer really good deals, do not get any upsale that they offer for any reason including insurance. It is all a scam.

1
★☆☆☆☆

Don't rent! I was two weeks from my 25th bday. I called in to verify the bid price and that I wouldn't be charged the under 25yr old fee. The representative assured me that it wouldn't be an issue. Upon arriving at the location in Orlando after a long flight and waiting an 1.5 hours in line, they tried to get me to sign to twice the amount which was the under 25 fee. They said that there was nothing they could do about the fee. After arguing with them for a bit I cancelled but they had already ran my card. He said that he cancelled everything. But checking my account later I found a charge from them. However, this charge was a totally different smaller amount totally unrelated to anything that I was offered.

Finally, if you still choose to use them since they offer really good deals, do not get any upsale that they offer for any reason including insurance. It is all a scam.

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I arrived at the Orlando airport at 11 p.m. on December 26 with a reservation for Advantage Rent-a-Car only to be told that there were no cars available. I received no satisfactory explanation for their inability to honor my reservation, and I was offered no help in securing another car except the suggestion to go into the terminal to find another rental company. My reservation was made through Orbitz, and I received no assistance from them either, except to offer another rental at twice the price. I was not able to leave the airport until 2 a.m., with a rental at twice the price guaranteed originally. This was the worst experience I have ever had with a rental company, and I will never use Orbitz or Advantage again.

1
★☆☆☆☆

I arrived at the Orlando airport at 11 p.m. on December 26 with a reservation for Advantage Rent-a-Car only to be told that there were no cars available. I received no satisfactory explanation for their inability to honor my reservation, and I was offered no help in securing another car except the suggestion to go into the terminal to find another rental company. My reservation was made through Orbitz, and I received no assistance from them either, except to offer another rental at twice the price. I was not able to leave the airport until 2 a.m., with a rental at twice the price guaranteed originally. This was the worst experience I have ever had with a rental company, and I will never use Orbitz or Advantage again.

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Easy access close to the airport nice people and clean cars. That is what my day was made up of when I used Advantage rent a car. I will use them again when traveling

4
★★★★☆

Easy access close to the airport nice people and clean cars. That is what my day was made up of when I used Advantage rent a car. I will use them again when traveling

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