Hyatt Windward Pointe

★★★★☆
  • 3675 S Roosevelt Blvd

    Key West, FL 33040

    Map & Directions
  • 800-311-5174

About Hyatt Windward Pointe

Hours
Mon. - Sun. 24 Hours

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3820 North Roosevelt Boulevard Key West, FL

3.5 2
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We have a timeshare with this place, and it was beautiful, however, our week was during the recent onslaught by Hurricane Ike, so we were not allowed to come down until late Thursday afternoon, after arriving in FLA the previous Saturday. This trip is something we had planned for more than 6 months and we hated to cancel because everything was paid for. We ended up staying two nights, instead of 7 and the vacation club refuses to provide any remuneration on our lost time. I understand this is considered an act of god type of situation, but it is just ridiculous. We are not allowed to transfer Hyatt points over to anything else, either - and we couldn't use those points at the Hyatt hotel down in the Keys but had to stay somewhere else.

1
★★☆☆☆

We have a timeshare with this place, and it was beautiful, however, our week was during the recent onslaught by Hurricane Ike, so we were not allowed to come down until late Thursday afternoon, after arriving in FLA the previous Saturday. This trip is something we had planned for more than 6 months and we hated to cancel because everything was paid for. We ended up staying two nights, instead of 7 and the vacation club refuses to provide any remuneration on our lost time. I understand this is considered an act of god type of situation, but it is just ridiculous. We are not allowed to transfer Hyatt points over to anything else, either - and we couldn't use those points at the Hyatt hotel down in the Keys but had to stay somewhere else.

Pros: Beautiful setting

Cons: Terrible attitudes

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This place is awesome. A co-worker made reservations for me and I thought it was out of my league but I had the best stay ever. the staff was classy. food was excellent, rooms awesome! worth every penny

5
★★★★★

This place is awesome. A co-worker made reservations for me and I thought it was out of my league but I had the best stay ever. the staff was classy. food was excellent, rooms awesome! worth every penny

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