Vannoys Tires

★★☆☆☆
  • 2252 W Michigan Ave

    Pensacola, FL 32526

    Map & Directions
  • 850-944-4722

About Vannoys Tires

Hours
Mon. - Sat. 7:30am - 6pm;Sun. CLOSED

Automotive

Automotive
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1.5 2
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My husband took his SUV to Vannoy's for brake work and ended up with 4 new tires too. When an employee took it for a test ride after, he told my husband that it was stalling at traffic lights and must need a new battery. (Problem is... the vehicle WAS NOT stalling BEFORE he took it in!! He had NO PROBLEMS with that, just needed brake work and tires before a trip.) The tech couldn't even explain why a weak battery would cause a stall, when there was no indication of that in starting the vehicle. Now it's at another shop so they can find out what happened to it to make it start stalling after the work at Vannoy's. A business is only as good as the people they employ! Won't be going back again.

2
★★☆☆☆

My husband took his SUV to Vannoy's for brake work and ended up with 4 new tires too. When an employee took it for a test ride after, he told my husband that it was stalling at traffic lights and must need a new battery. (Problem is... the vehicle WAS NOT stalling BEFORE he took it in!! He had NO PROBLEMS with that, just needed brake work and tires before a trip.) The tech couldn't even explain why a weak battery would cause a stall, when there was no indication of that in starting the vehicle. Now it's at another shop so they can find out what happened to it to make it start stalling after the work at Vannoy's. A business is only as good as the people they employ! Won't be going back again.

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Just because you don't know how to use something, does that justify breaking it?
One of Vannoy's workers damaged my Mini's key fob holder.

Before I drove away after services were rendered, I inspected my car. The slot that hold's the round fob/key was not working correctly. After I pointed this out to the front desk worker, after waiting for the back story, I was told that no one told her anything wasn't working. (Of course not, how many workers do you know who are going to "man up" to breaking something?)
Long story short= First, the manager even admitted to not knowing how to working a Mini key fob/slot (Ever heard of picking up a phone to dial the number the owner gave you!)

Second, I get the astounding response from the front desk worker, "Well, it's probably covered under warranty."

Don't go to Vannoy's no matter how good the deal.

Thank goodness Mini of Pensacola cleaned up the mess that Vannoy's Tires created.

1
★☆☆☆☆

Just because you don't know how to use something, does that justify breaking it?
One of Vannoy's workers damaged my Mini's key fob holder.

Before I drove away after services were rendered, I inspected my car. The slot that hold's the round fob/key was not working correctly. After I pointed this out to the front desk worker, after waiting for the back story, I was told that no one told her anything wasn't working. (Of course not, how many workers do you know who are going to "man up" to breaking something?)
Long story short= First, the manager even admitted to not knowing how to working a Mini key fob/slot (Ever heard of picking up a phone to dial the number the owner gave you!)

Second, I get the astounding response from the front desk worker, "Well, it's probably covered under warranty."

Don't go to Vannoy's no matter how good the deal.

Thank goodness Mini of Pensacola cleaned up the mess that Vannoy's Tires created.

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