Pro Nails

★★★★☆
  • 3615 S Florida Ave Ste 1320

    Lakeland, FL 33803

    Map & Directions
  • 863-648-1334

About Pro Nails

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3.5 4
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This place is an absolute JOKE. Seriously - DON'T spend your hard-earned money here. I came in and requested to have a full set of acrylics done with french tips. The gentleman who did my nails used clear tips on my hands, which I thought was odd - I've always had white tips used at other nail salons. He then began using a white nail polish and literally painted the "french tips" on my nails. I asked him out of concern if the polish would chip off since it IS painted, and he assured me that it wouldn't at all. Literally... the VERY next day the white tips he painted on began to completely chip off. Not just that, but the actual acrylic they used was starting to crack and chip away from my cuticles. I probably could have pried the whole acrylic layer off of my natural nails if I wanted to. (By the way, I'm not hard on my hands AT ALL.) Needless to say, I was extremely upset and very glad I held onto my receipt. I came in and I showed the general manager of Pro Nails my hands and my receipt, I had spent approximately $35 with tip to have my nails done for a special occasion. They offered to fix my nails and I was relieved. But when they "fixed" my nails, they simply re-painted the white back on with nail polish and absolutely refused to fill in my acrylic where it was beginning to chip and crack away. Why? Because they "didn't have time for me". I came in 3 hours before closing and they weren't very busy at all. They told me that they couldn't do anything for me, and when I asked why, they said nothing to me. Literally.. nothing. They went on about tending to other customers while I sat there feeling cheated. I sat myself at their waiting area thinking that maybe after they tended to their few customers, they would have a little time to just fill in the acrylic around my cuticles that started chipping away. I sat there for about an hour when the general manager made a comment that they "would not help me today". Upset, I calmly mentioned that I should probably be issued a refund considering I spent my hard-earned money at their business just to be treated extremely unprofessionally and be given an unprofessional manicure. The business owner yelled "NO" at me upon making that suggestion and I stormed out. I'm hoping that by writing this review, I can save another girl the hassle, time, and money. DON'T go here, ladies. This has been by far the worst experience I have ever had getting my nails done. Period.

1
★☆☆☆☆

This place is an absolute JOKE. Seriously - DON'T spend your hard-earned money here. I came in and requested to have a full set of acrylics done with french tips. The gentleman who did my nails used clear tips on my hands, which I thought was odd - I've always had white tips used at other nail salons. He then began using a white nail polish and literally painted the "french tips" on my nails. I asked him out of concern if the polish would chip off since it IS painted, and he assured me that it wouldn't at all. Literally... the VERY next day the white tips he painted on began to completely chip off. Not just that, but the actual acrylic they used was starting to crack and chip away from my cuticles. I probably could have pried the whole acrylic layer off of my natural nails if I wanted to. (By the way, I'm not hard on my hands AT ALL.) Needless to say, I was extremely upset and very glad I held onto my receipt. I came in and I showed the general manager of Pro Nails my hands and my receipt, I had spent approximately $35 with tip to have my nails done for a special occasion. They offered to fix my nails and I was relieved. But when they "fixed" my nails, they simply re-painted the white back on with nail polish and absolutely refused to fill in my acrylic where it was beginning to chip and crack away. Why? Because they "didn't have time for me". I came in 3 hours before closing and they weren't very busy at all. They told me that they couldn't do anything for me, and when I asked why, they said nothing to me. Literally.. nothing. They went on about tending to other customers while I sat there feeling cheated. I sat myself at their waiting area thinking that maybe after they tended to their few customers, they would have a little time to just fill in the acrylic around my cuticles that started chipping away. I sat there for about an hour when the general manager made a comment that they "would not help me today". Upset, I calmly mentioned that I should probably be issued a refund considering I spent my hard-earned money at their business just to be treated extremely unprofessionally and be given an unprofessional manicure. The business owner yelled "NO" at me upon making that suggestion and I stormed out. I'm hoping that by writing this review, I can save another girl the hassle, time, and money. DON'T go here, ladies. This has been by far the worst experience I have ever had getting my nails done. Period.

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My first time there I was amazed at how friendly and efficient the people were and prices very reasonable.It is a very clean shop. They did a fantastic job on my Nails and toes and I am very picky
I would highly recommend this place to everyone I know. I will be a customer there for a very long time.

5
★★★★★

My first time there I was amazed at how friendly and efficient the people were and prices very reasonable.It is a very clean shop. They did a fantastic job on my Nails and toes and I am very picky
I would highly recommend this place to everyone I know. I will be a customer there for a very long time.

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This is a quick place to enjoy a relaxing manicure and pedicure. Even if the room is full when you walk in, you won't have to wait long. With many capable staff working very quickly, you will soon be in your seat! The staff is easy to understand and they offer a great variety in polish. I would recommend to friends!

4
★★★★☆

This is a quick place to enjoy a relaxing manicure and pedicure. Even if the room is full when you walk in, you won't have to wait long. With many capable staff working very quickly, you will soon be in your seat! The staff is easy to understand and they offer a great variety in polish. I would recommend to friends!

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This is a great place for a manicure and a pedicure. They also do waxing and facials. You can get a quick appointment or even walk in. You may have to wait about a half hour for a walk in. The salon is very clean and the staff is very professional.

4
★★★★☆

This is a great place for a manicure and a pedicure. They also do waxing and facials. You can get a quick appointment or even walk in. You may have to wait about a half hour for a walk in. The salon is very clean and the staff is very professional.

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