B&H Gun Rack

★★★☆☆
  • 235 E Merritt Island Causeway

    Merritt Island, FL 32952

    Map & Directions
  • 321-452-1105

Business Services

Business Services
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2.5 2
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I am a United States Army Veteran. I have extensive training in small arms. I have shopped here several times trying to develop a relationship with them and have spent $1500.00 in a total of three visits and yet, each and every time I have been treated like I know absolutely nothing about guns and that they are way too busy to even have a discussion with me. They are rude, condescending and really do not know as much as they think they do. I would urge all veterans who want to be treated with respect to become a patron at Merritt Island Gun Company, north of the barge canal. They are friendly, knowledgable, and respectful. They also have much better prices and a better selection of products.

1
★☆☆☆☆

I am a United States Army Veteran. I have extensive training in small arms. I have shopped here several times trying to develop a relationship with them and have spent $1500.00 in a total of three visits and yet, each and every time I have been treated like I know absolutely nothing about guns and that they are way too busy to even have a discussion with me. They are rude, condescending and really do not know as much as they think they do. I would urge all veterans who want to be treated with respect to become a patron at Merritt Island Gun Company, north of the barge canal. They are friendly, knowledgable, and respectful. They also have much better prices and a better selection of products.

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I have lived in the Cocoa area for the past 3 years. In that time I have visited almost every gun store, gun range as well as been part of a Rifle group and had the opportunity to talk to many people about their favorite places to shop and there is not wonder why B&H is considered one of the best in Brevard. If you are in the Brevard county area/Space Coast area and looking for a gun, accessory or ammo it is in your best interest to stop by B&H as you make your rounds and I would say that if you are making rounds, make B&H your last and you will most likely see that they have better prices than most of the other stores in the area. The reason why is because they have been in the business longer and provide more product than most and do a larger volume of sales than the average store and they order in larger quantities which in the ends gives the consumer the better deal. I know this because I am aquantances with a buyer who knows the owner on a personal level and have heard a lot about the sheer volume of product that B&H orders and sells and it makes them one of the premier dealers on the East Coast of the Nation.

I have made several recent purchases. One was a S&W M&P Pro. I paid $499.00 and the closest I could get at the time was a Full Size M&P from the shop a few miles north for $475. Another shop to the west was offering that Full Size for $520. I was very lucky to find that Pro 9mm for $488.00 I would have paid In upwards of $560-$599 for that gun anywhere else.

I picked up a Del-Ton AR-15 for $620 this gun would have been $699 or more at any other shop (I looked around) even from the manufacturer (Check their website).

As for my other purchases I always ended up looking around town and ending up at B&H getting the best price I could find.

Now let's talk about customer service. Not the greatest. I have bought several high priced items over a short period of time and I have never once felt like I was worth their time. One employee actually would not help me when I was purchasing my M&P, I had got to the counter well before anyone else and he helped a woman who only had questions and actually told me I needed to wait, the reason was because I had asked him to see 3 or 4 guns from the locked counter and he felt I was just a browser, I had to grab another guy and asked him for the same gun I had just asked the other emplyee for and as soon as he handed it to me I made a point of saying out loud THIS IS THE ONE IM GOING TO TAKE. Just one instance, but I feel it's very important to point out that some of their guys will try to make you think that they know more than you about a specific purchase adn I tend to let them ramble on or as the case with the previous story they may simply blow you off because they think you are just browsing. I always hate when this happens.I am pretty sure it was because the way I was dressed and my age. But you should never judge a book by it's cover.

Lastly, B&H has just opened up a Military & Police shop right next door so those of you who have a M&P ID head next door for discounted merchandise and of course a better selection of guns and ammo not available to the public, from what I have heard they have some pretty neat stuff next door, maybe someone who has been in there can give a review.

B&H has some of the best prices in town/county/state. They could use some work on their customer service but at the end of the day I'll take a better deal and a cocky sales person over paying too much for my guns. I hope you give them a try and I also hope you have a better experience than I. Also check out their website for addtional product not found in their store, they can order or have it ready for you when you come in. Just call ahead.

4
★★★★☆

I have lived in the Cocoa area for the past 3 years. In that time I have visited almost every gun store, gun range as well as been part of a Rifle group and had the opportunity to talk to many people about their favorite places to shop and there is not wonder why B&H is considered one of the best in Brevard. If you are in the Brevard county area/Space Coast area and looking for a gun, accessory or ammo it is in your best interest to stop by B&H as you make your rounds and I would say that if you are making rounds, make B&H your last and you will most likely see that they have better prices than most of the other stores in the area. The reason why is because they have been in the business longer and provide more product than most and do a larger volume of sales than the average store and they order in larger quantities which in the ends gives the consumer the better deal. I know this because I am aquantances with a buyer who knows the owner on a personal level and have heard a lot about the sheer volume of product that B&H orders and sells and it makes them one of the premier dealers on the East Coast of the Nation.

I have made several recent purchases. One was a S&W M&P Pro. I paid $499.00 and the closest I could get at the time was a Full Size M&P from the shop a few miles north for $475. Another shop to the west was offering that Full Size for $520. I was very lucky to find that Pro 9mm for $488.00 I would have paid In upwards of $560-$599 for that gun anywhere else.

I picked up a Del-Ton AR-15 for $620 this gun would have been $699 or more at any other shop (I looked around) even from the manufacturer (Check their website).

As for my other purchases I always ended up looking around town and ending up at B&H getting the best price I could find.

Now let's talk about customer service. Not the greatest. I have bought several high priced items over a short period of time and I have never once felt like I was worth their time. One employee actually would not help me when I was purchasing my M&P, I had got to the counter well before anyone else and he helped a woman who only had questions and actually told me I needed to wait, the reason was because I had asked him to see 3 or 4 guns from the locked counter and he felt I was just a browser, I had to grab another guy and asked him for the same gun I had just asked the other emplyee for and as soon as he handed it to me I made a point of saying out loud THIS IS THE ONE IM GOING TO TAKE. Just one instance, but I feel it's very important to point out that some of their guys will try to make you think that they know more than you about a specific purchase adn I tend to let them ramble on or as the case with the previous story they may simply blow you off because they think you are just browsing. I always hate when this happens.I am pretty sure it was because the way I was dressed and my age. But you should never judge a book by it's cover.

Lastly, B&H has just opened up a Military & Police shop right next door so those of you who have a M&P ID head next door for discounted merchandise and of course a better selection of guns and ammo not available to the public, from what I have heard they have some pretty neat stuff next door, maybe someone who has been in there can give a review.

B&H has some of the best prices in town/county/state. They could use some work on their customer service but at the end of the day I'll take a better deal and a cocky sales person over paying too much for my guns. I hope you give them a try and I also hope you have a better experience than I. Also check out their website for addtional product not found in their store, they can order or have it ready for you when you come in. Just call ahead.

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