Gopal Animal Hospital

★★★☆☆
  • 5344 Normandy Blvd

    Jacksonville, FL 32205

    Map & Directions
  • 904-786-4919

3.0 2
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My family and I have taken our pets to Dr. Gopal for over 20 years. He is the best. He has always treated us fair and he has practical solutions to our pets problems. Thanks Dr. Gopal!

2
★★★★★

My family and I have taken our pets to Dr. Gopal for over 20 years. He is the best. He has always treated us fair and he has practical solutions to our pets problems. Thanks Dr. Gopal!

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I called Dr. Gopal's office to find out how much it would be to see my dog about some health concerns. Ms. Lois informed me it would be $25.00. I specifically told her my husband would be bringing my dog in and to call me if there would be any additional charges before any other services would be rendered. My husband called me to tell me Dr. gopal would have to do an X-ray to find out the problems and it would be approx. $500 (which we could not afford). I told him to tell him we would not be able to get any further care at this time and we would only pay $25. Dr. Gopal told my husband it would be $125. I was livid and called back to speak to Ms. Lois and/or Dr. Gopal about this. Dr. Gopal decreased the inital payment amount to $45.00, leaving a balance of $80 for my next visit. Does he really think there will be another visit? There was a verbal confirmation between Ms. Lois and i that ended up being a dishonest one on her behalf. She did NOT adhere to our conversation. I feel violated and felt that I was robbed of a $20 initial fee and $80 balance on my account with this hospital. After already enduring sadness for my dog's health and not being able to afford further care- how could a professional do this to a pet owner? Only Dr. Gopal can answer this question!

1
★☆☆☆☆

I called Dr. Gopal's office to find out how much it would be to see my dog about some health concerns. Ms. Lois informed me it would be $25.00. I specifically told her my husband would be bringing my dog in and to call me if there would be any additional charges before any other services would be rendered. My husband called me to tell me Dr. gopal would have to do an X-ray to find out the problems and it would be approx. $500 (which we could not afford). I told him to tell him we would not be able to get any further care at this time and we would only pay $25. Dr. Gopal told my husband it would be $125. I was livid and called back to speak to Ms. Lois and/or Dr. Gopal about this. Dr. Gopal decreased the inital payment amount to $45.00, leaving a balance of $80 for my next visit. Does he really think there will be another visit? There was a verbal confirmation between Ms. Lois and i that ended up being a dishonest one on her behalf. She did NOT adhere to our conversation. I feel violated and felt that I was robbed of a $20 initial fee and $80 balance on my account with this hospital. After already enduring sadness for my dog's health and not being able to afford further care- how could a professional do this to a pet owner? Only Dr. Gopal can answer this question!

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