Pollo Tropical

★☆☆☆☆
  • 2499 N Federal Hwy

    Boca Raton, FL 33431

    Map & Directions
  • 561-395-9751

About Pollo Tropical

Hours
Mon. - Sun. 10:30am - 12pm

Food

Food
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We've been to this location 2x now and they had no white meat chicken! No whole chickens, no ribs, only pork. I asked the manager on duty tonight to cook us some more and was told no we close in an hour! I hope the owner knows they are paying a manager and 3 helpers wages to sit there and tell people there is no food. I would fire them and close early.

0
★☆☆☆☆

We've been to this location 2x now and they had no white meat chicken! No whole chickens, no ribs, only pork. I asked the manager on duty tonight to cook us some more and was told no we close in an hour! I hope the owner knows they are paying a manager and 3 helpers wages to sit there and tell people there is no food. I would fire them and close early.

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If they do not have your drive through order ready and say they will bring it to your car, they do not. They make a mistake about 90% of the time. Mean and nasty too. I asked for the manager over a year ago, and she was nasty too. They do not speak very good english, and ignore you. I always try to be extra nice and patient, but it does not work. Too bad the food is good there, better than the Delray location.

0
★☆☆☆☆

If they do not have your drive through order ready and say they will bring it to your car, they do not. They make a mistake about 90% of the time. Mean and nasty too. I asked for the manager over a year ago, and she was nasty too. They do not speak very good english, and ignore you. I always try to be extra nice and patient, but it does not work. Too bad the food is good there, better than the Delray location.

 

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