Bank Of America

★★★★★
  • 7770 Normandy Blvd 11

    Jacksonville, FL 32221

    Map & Directions
  • 904-783-2254

Finance

Finance
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5.0 1
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I have never had a bad experience at this Bank of America branch except when the lines are long. But then, that's not really their fault when they have every teller window open and there's still a line! People have said to me, "oh, you use Bank of America? Yuck. I would hate a big bank. I get sick of having no customer service." I tell them to go to this branch. They often have someone standing by the free coffee at the door greeting people as they come in and as they leave. The tellers and other associates are always willing to offer a smile and a nice comment as they do their jobs quickly. I have NEVER had an issue with them. At this branch I have opened a checking account, savings account, and credit card. I've also closed a CD (which I opened at a BoA on the Gulf Coast while I lived there) and never had any hassle or annoyances. Everyone is just great and they don't annoy you with cross-selling very often. I highly recommend this place to anyone fed up with their bank or branch!

PROS: Friendly & professional employees, great customer service, efficient teller
CONS: None!

5
★★★★★

I have never had a bad experience at this Bank of America branch except when the lines are long. But then, that's not really their fault when they have every teller window open and there's still a line! People have said to me, "oh, you use Bank of America? Yuck. I would hate a big bank. I get sick of having no customer service." I tell them to go to this branch. They often have someone standing by the free coffee at the door greeting people as they come in and as they leave. The tellers and other associates are always willing to offer a smile and a nice comment as they do their jobs quickly. I have NEVER had an issue with them. At this branch I have opened a checking account, savings account, and credit card. I've also closed a CD (which I opened at a BoA on the Gulf Coast while I lived there) and never had any hassle or annoyances. Everyone is just great and they don't annoy you with cross-selling very often. I highly recommend this place to anyone fed up with their bank or branch!

PROS: Friendly & professional employees, great customer service, efficient teller
CONS: None!

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