Family Pool Spa & Billiard Centers

★★★★☆
  • 8900 S US Highway 441 1

    Ocala, FL 34480

    Map & Directions
  • 352-245-6004

Shopping

Shopping
More choices in Ocala:
Resultset_next

Pinch A Penny Pool Patio Spa

1020 SW 6th Ave Ocala, FL

Resultset_next

World Spas, Inc.

2375 SW College Rd Ocala, FL

3.6667 9
Hi! Sign in to let us know how Family Pool Spa & Billiard Centers was?
Write a Review
.

great customer service. I love these folks. very attentive caring family run business

5
★★★★★

great customer service. I love these folks. very attentive caring family run business

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service here is awesome! I tend to ask alot of questions and I am always looking for an easy,cheap fix to any issues I have with my pool. This store has always been there for me with the solutions I need. They treat me like an old friend when I walk in or call. My kids even love visiting them,someone always makes them giggle. I recommend this business to my family, my friends, and all of you too!

5
★★★★★

The service here is awesome! I tend to ask alot of questions and I am always looking for an easy,cheap fix to any issues I have with my pool. This store has always been there for me with the solutions I need. They treat me like an old friend when I walk in or call. My kids even love visiting them,someone always makes them giggle. I recommend this business to my family, my friends, and all of you too!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

seamless,smooth,professional experience,great price,great customer service,great quality. The new owners are extremely nice and helpful. I do recommend!

5
★★★★★

seamless,smooth,professional experience,great price,great customer service,great quality. The new owners are extremely nice and helpful. I do recommend!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I usually don't write reviews because people tend to just vent a frustration that sometimes they bring upon themselves with unreasonable requests from a merchant. They never take time to write about good things. Well this store has earned my time and any future business I can bring their way. We bought a swimming pool last summer and just purchased a hot tub from them. It was a class A experience from time of purchase forward. They always return my calls in a timely fashion, and they know what they are talking about. I have received great products at great prices, followed by very caring customer service. I recommend them HIGHLY

5
★★★★★

I usually don't write reviews because people tend to just vent a frustration that sometimes they bring upon themselves with unreasonable requests from a merchant. They never take time to write about good things. Well this store has earned my time and any future business I can bring their way. We bought a swimming pool last summer and just purchased a hot tub from them. It was a class A experience from time of purchase forward. They always return my calls in a timely fashion, and they know what they are talking about. I have received great products at great prices, followed by very caring customer service. I recommend them HIGHLY

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

Folks this business is under new ownership and new management and what a WONDERFUL experience it has been for me! The new owner actually took care of a situtaion in 1 day that I had been having with the old management over the course of months. Their actions showed me that they care and I HIGHLY RECOMMEND this Family Pool,Spa and billiards in Ocala . I will sing their praises to my relatives,friends,neighbors and co-workers. If you are looking to save $$$ and customer service is important to you, you really should check this place out!

5
★★★★★

Folks this business is under new ownership and new management and what a WONDERFUL experience it has been for me! The new owner actually took care of a situtaion in 1 day that I had been having with the old management over the course of months. Their actions showed me that they care and I HIGHLY RECOMMEND this Family Pool,Spa and billiards in Ocala . I will sing their praises to my relatives,friends,neighbors and co-workers. If you are looking to save $$$ and customer service is important to you, you really should check this place out!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

i bought a pool from them, the pool is nice. the installers showed up 4 hrs late now it 6pm the said it only take around 2 hrs to install now it 10pm and still not done said they would be back. Showed up 2 days later. Fine my pool is finally done. So Sunday I went back to buy and pool cleaner $ 189.00 now fine so i get home and it don't work right so I called them on Monday. She tells me a easier way to make it work, so I did everything she said and it still don't work. So I called back on Tuesday and told her If I could bring it back in to get a different one she said no I'm sorry we don't exchange or refund pool cleaners so I asked her what do I do with a $200.00 pool cleaner? Get this I DON'T KNOW WHAT TO TELL YOU !!WHAT NICE CUSTOMER SERVICE. I WILL NOT TELL ANYONE WHERE I GOT MY POOL AND WILL NOT TELL ANYONE TO BUY FROM THEM

1
★☆☆☆☆

i bought a pool from them, the pool is nice. the installers showed up 4 hrs late now it 6pm the said it only take around 2 hrs to install now it 10pm and still not done said they would be back. Showed up 2 days later. Fine my pool is finally done. So Sunday I went back to buy and pool cleaner $ 189.00 now fine so i get home and it don't work right so I called them on Monday. She tells me a easier way to make it work, so I did everything she said and it still don't work. So I called back on Tuesday and told her If I could bring it back in to get a different one she said no I'm sorry we don't exchange or refund pool cleaners so I asked her what do I do with a $200.00 pool cleaner? Get this I DON'T KNOW WHAT TO TELL YOU !!WHAT NICE CUSTOMER SERVICE. I WILL NOT TELL ANYONE WHERE I GOT MY POOL AND WILL NOT TELL ANYONE TO BUY FROM THEM

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

The current store manager does not return phone calls and you will seldom find him in the store during afternoon hours. The rest of the staff is always courteous. Unfortuantely that's not enough for me

2
★★☆☆☆

The current store manager does not return phone calls and you will seldom find him in the store during afternoon hours. The rest of the staff is always courteous. Unfortuantely that's not enough for me

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I would not send any one to this business. We went to them once before to get a pool and were not happy. we decided to go to them again and see if they have changed. Yes the people have changed but the company has not. Needless to say we did not get a pool back when we first went to them we were disappointed and we did not get one now. I will not go to them again and I would not recommend them to any one. The service in this place is bad.

1
★☆☆☆☆

I would not send any one to this business. We went to them once before to get a pool and were not happy. we decided to go to them again and see if they have changed. Yes the people have changed but the company has not. Needless to say we did not get a pool back when we first went to them we were disappointed and we did not get one now. I will not go to them again and I would not recommend them to any one. The service in this place is bad.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

Staff is very knowledgable and if they do not know the answer
to your question they will be honest, say they will find out and
then get back to you with the answer. Centrally located with
a good selection of above ground, or inground pools, spas
billiards and pool supplies. If you need someone to help you
keep that pool blue, this is the place to go. I have learned a
great deal from them!

4
★★★★☆

Staff is very knowledgable and if they do not know the answer
to your question they will be honest, say they will find out and
then get back to you with the answer. Centrally located with
a good selection of above ground, or inground pools, spas
billiards and pool supplies. If you need someone to help you
keep that pool blue, this is the place to go. I have learned a
great deal from them!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Family Pool Spa & Billiard Centers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review