Car-O-Van Collision Ctr

★★★☆☆
  • 2743 Silver Star Rd

    Orlando, FL 32808

    Map & Directions
  • 407-298-8888

About Car-O-Van Collision Ctr

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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3.0 2
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Great Place! My repair was professionally and efficiently handled from the moment I arrived. Everyone was freindly and my car was repaired like new in two days! I would recommend them to anyone, It was a refreshing experience.

2
★★★★★

Great Place! My repair was professionally and efficiently handled from the moment I arrived. Everyone was freindly and my car was repaired like new in two days! I would recommend them to anyone, It was a refreshing experience.

Pros: Clean, Professional, Fast

Cons: Parking lot is small

.

From the moment I pulled into the tiny parking lot filled with cars, (I was the only customer in the shop) it was a bad experience. I finally found a spot went inside to be confronted by a receptionist that did not greet me nor was she at all interested in my needs. No acknowledgment at all. She had her hand on her chin staring into her PC all slouched over. I said I had an appointment, she told me to set. At this point I was about to leave but thought I?d give them a chance. Big mistake! The consultant never greeted me just as he was walking by ask if it was going to be an insurance job. I had no idea he was talking to me. I mean he never addressed me or even looked at me. Once I realized he was addressing me I introduced myself and it never got better from there. I was perplexed how rude, short and lethargic passed for customer service. I would not recommend Car O Van based on my experience. They have lots of room for improvement. It felt like a chop shop to me.

0
★☆☆☆☆

From the moment I pulled into the tiny parking lot filled with cars, (I was the only customer in the shop) it was a bad experience. I finally found a spot went inside to be confronted by a receptionist that did not greet me nor was she at all interested in my needs. No acknowledgment at all. She had her hand on her chin staring into her PC all slouched over. I said I had an appointment, she told me to set. At this point I was about to leave but thought I?d give them a chance. Big mistake! The consultant never greeted me just as he was walking by ask if it was going to be an insurance job. I had no idea he was talking to me. I mean he never addressed me or even looked at me. Once I realized he was addressing me I introduced myself and it never got better from there. I was perplexed how rude, short and lethargic passed for customer service. I would not recommend Car O Van based on my experience. They have lots of room for improvement. It felt like a chop shop to me.

Pros: none

Cons: Bad service

 

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