Martinizing Dry Cleaning

★★★☆☆

About Martinizing Dry Cleaning

Hours
Mon - Fri, 7am - 7pm; Sat, 8am - 5pm; Sun, closed

Personal Services

Personal Services
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3.0 4
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This company is no longer Martinizing Dry Cleaning--it is now Zing Dry Cleaning & Mail Mart. Although their store employees are friendly and helpful, any semblance of good will or service by the new owner is now gone. We had four $100+ silk Tommy Bahama shirts come back from their FishHawk location over a very short period of time with red stains on them. We filed a claim and after eight weeks of trying to get a response from the owner, we were finally told that he accepts no responsibility for them. Accidents do happen, but an owner who makes no attempt to do right by his loyal customers doesn't deserve that loyalty. We had been happy customers of Martinizing Dry Cleaning for years prior to this new ownership. We have since found another, more reputable, dry cleaning establishment.

0
★☆☆☆☆

This company is no longer Martinizing Dry Cleaning--it is now Zing Dry Cleaning & Mail Mart. Although their store employees are friendly and helpful, any semblance of good will or service by the new owner is now gone. We had four $100+ silk Tommy Bahama shirts come back from their FishHawk location over a very short period of time with red stains on them. We filed a claim and after eight weeks of trying to get a response from the owner, we were finally told that he accepts no responsibility for them. Accidents do happen, but an owner who makes no attempt to do right by his loyal customers doesn't deserve that loyalty. We had been happy customers of Martinizing Dry Cleaning for years prior to this new ownership. We have since found another, more reputable, dry cleaning establishment.

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This establishment lost a $60 dress shirt and after three weeks of "what to do" their response was to give me a cheap $20 in-store credit. OK, I really want less than half of what my shirt cost and on top of that want to use your cleaners again. For that kind of resolution, now this cleaners loses an approximate $50 a month customer and no referral, but a bad business word from me.

0
★☆☆☆☆

This establishment lost a $60 dress shirt and after three weeks of "what to do" their response was to give me a cheap $20 in-store credit. OK, I really want less than half of what my shirt cost and on top of that want to use your cleaners again. For that kind of resolution, now this cleaners loses an approximate $50 a month customer and no referral, but a bad business word from me.

Pros: ?

Cons: poor management and customer satisfaction

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Great job guys! Great customer service!
I agree, my wardrove does not smell like a dry-cleaner anymore!

2
★★★★★

Great job guys! Great customer service!
I agree, my wardrove does not smell like a dry-cleaner anymore!

.

I finally found an excellent cleaner in Tampa Bay. Excellent pressing.
Great customer service. The clothes don't smell like my last cleaner.
+++++++++

2
★★★★★

I finally found an excellent cleaner in Tampa Bay. Excellent pressing.
Great customer service. The clothes don't smell like my last cleaner.
+++++++++

 

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