Pinch A Penny Pool Patio Spa

★★☆☆☆
  • 11924 Forest Hill Blvd 21

    Wellington, FL 33414

    Map & Directions
  • 561-383-7744

About Pinch A Penny Pool Patio Spa

Hours
Sun 10am-3pm, Mon-Fri 9am-6pm, Sat 9am-5pm

Home Construction & Remodeling

Home Construction & Remodeling
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The employees working for Pinch A Penny are very kind and professional; however, the ownership is terrible. I hired Pinch a Penny to install a new filter for my pool. Shortly after installation, the filter was not functioning properly so I called them back out. They came out and said the "core" piece of my filter was cracked and needed to be replaced. The owner, Anthony (who is also their service tech), forgot to order the part for 3 weeks. Eventually, Anthony came out and took the entire filter from my house (without notifying me), then brought it back a few days later (again, without informing me about anything). I opened up the unit to have a look and noticed the top piece of the actual filter was torn. It was obvious Anthony had done it but decided it would be better not to fix it, or even tell me. Over 2 months later, and me calling every 2-3 weeks to find out when they will fix it, my filter is still broken and I have not even received so much as a phone call from Anthony. It should be noted that the staff in the store have always been very polite, pleasant, and apologetic to me regarding the situation. Sadly, several have even mentioned that this sort of issue with Anthony happens "all the time." Needless to say, I have moved on to another company who has been great. Please do not trouble yourself with the incompetence of Anthony and other "management/ownership" at Pinch a Penny. Take your business elsewhere and learn from my experience.

1
★☆☆☆☆

The employees working for Pinch A Penny are very kind and professional; however, the ownership is terrible. I hired Pinch a Penny to install a new filter for my pool. Shortly after installation, the filter was not functioning properly so I called them back out. They came out and said the "core" piece of my filter was cracked and needed to be replaced. The owner, Anthony (who is also their service tech), forgot to order the part for 3 weeks. Eventually, Anthony came out and took the entire filter from my house (without notifying me), then brought it back a few days later (again, without informing me about anything). I opened up the unit to have a look and noticed the top piece of the actual filter was torn. It was obvious Anthony had done it but decided it would be better not to fix it, or even tell me. Over 2 months later, and me calling every 2-3 weeks to find out when they will fix it, my filter is still broken and I have not even received so much as a phone call from Anthony. It should be noted that the staff in the store have always been very polite, pleasant, and apologetic to me regarding the situation. Sadly, several have even mentioned that this sort of issue with Anthony happens "all the time." Needless to say, I have moved on to another company who has been great. Please do not trouble yourself with the incompetence of Anthony and other "management/ownership" at Pinch a Penny. Take your business elsewhere and learn from my experience.

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I recently scheduled Pinch a Penny to fix my pool drain which has come undone, and after numerous calls and promises from them that they will take care of it, Pinch a Penny has not come by to fix it. I would not use their services again.

1
★☆☆☆☆

I recently scheduled Pinch a Penny to fix my pool drain which has come undone, and after numerous calls and promises from them that they will take care of it, Pinch a Penny has not come by to fix it. I would not use their services again.

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0 out of 1 people found this review helpful.

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Clean pool company with very friendly, knowledgeable staff. They provide pool water testing for free. Just simply bring in a sample of your water in the bottle they provide free of charge and they will do a complete computer analysis with recommendations which is all printed out for you. They sell all the needed chemicals at a very reasonable price and even load them into your car for you. They also sell other fun pool and patio items. Highly recommend.

PROS: Clean, friendly
CONS: none

5
★★★★★

Clean pool company with very friendly, knowledgeable staff. They provide pool water testing for free. Just simply bring in a sample of your water in the bottle they provide free of charge and they will do a complete computer analysis with recommendations which is all printed out for you. They sell all the needed chemicals at a very reasonable price and even load them into your car for you. They also sell other fun pool and patio items. Highly recommend.

PROS: Clean, friendly
CONS: none

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