Exclusive Pools Inc

★★★★☆
  • 219 Lithia Pinecrest Rd

    Brandon, FL 33511

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About Exclusive Pools Inc

Hours
Mon - Fri, 8am - 5pm; Sat, Sun, closed

Home Construction & Remodeling

Home Construction & Remodeling
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I am writing this review in the hopes that someone reads about my experiences when deciding upon a pool builder. The cost of the pool is only the beginning because more often than not you make changes, add a few things, and there may be some unforseen expenses that pop up during the process.

In saying this, you have to understand that these chages are where pool companies can "get you" with additional charges. That is par for the course in construction. Change orders are where lots of profit are made.

It is my absolute pleasure to say that Pat and Cheri at Exclusive pools are the most amazingly honest builders that I have ever worked with. There were several occasions where Pat could have really made some extra money off me but instead he was a man of integrity and charged me basically what he paid for items.

In another instance the paver manufacturer sent over the wrong pavers and the installation crew put them in. I was a bit surprised at the color but it was close enough to where I would have settled for it but Pat--at a large cost to himself--had the pavers pulled up and reinstalled the right colors for us.

Whe talking about firepits Pat actually gave the business away because he liked the competetive produce we were looking at (I think he liked it so much he has since become a dealer for that firepit).

My point is that it is crucial to find a company that is honest when doing any type of project. My wife and I have found Pat and Cheryl to be decent, kind, patient, and honorable in all their dealings with us and I would hope that anyone considering building a pool would take this into account when gathering quotes (by the way Exclusive was $3,600 less than 2 other local pool builders). As of this post they have a perfect history with the BBB and have actually flourished in the wake of the recession driving others out of business.

p.s. My pool was built from start to finish in about 2 months and this included a large retaining wall, re-pitching my existing deck, and less than average access to my backyard!

5
★★★★★

I am writing this review in the hopes that someone reads about my experiences when deciding upon a pool builder. The cost of the pool is only the beginning because more often than not you make changes, add a few things, and there may be some unforseen expenses that pop up during the process.

In saying this, you have to understand that these chages are where pool companies can "get you" with additional charges. That is par for the course in construction. Change orders are where lots of profit are made.

It is my absolute pleasure to say that Pat and Cheri at Exclusive pools are the most amazingly honest builders that I have ever worked with. There were several occasions where Pat could have really made some extra money off me but instead he was a man of integrity and charged me basically what he paid for items.

In another instance the paver manufacturer sent over the wrong pavers and the installation crew put them in. I was a bit surprised at the color but it was close enough to where I would have settled for it but Pat--at a large cost to himself--had the pavers pulled up and reinstalled the right colors for us.

Whe talking about firepits Pat actually gave the business away because he liked the competetive produce we were looking at (I think he liked it so much he has since become a dealer for that firepit).

My point is that it is crucial to find a company that is honest when doing any type of project. My wife and I have found Pat and Cheryl to be decent, kind, patient, and honorable in all their dealings with us and I would hope that anyone considering building a pool would take this into account when gathering quotes (by the way Exclusive was $3,600 less than 2 other local pool builders). As of this post they have a perfect history with the BBB and have actually flourished in the wake of the recession driving others out of business.

p.s. My pool was built from start to finish in about 2 months and this included a large retaining wall, re-pitching my existing deck, and less than average access to my backyard!

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I'm basically happy with my pool. I will not recommend them based on my experience with the office staff.

1
★★★☆☆

I'm basically happy with my pool. I will not recommend them based on my experience with the office staff.

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Do not use Exclusive Pools of Brandon. They took twice as long as promised to finish my pool. Wrong pavers, wrong this wrong that. A nightmare. The woman that owns the place was so rude and obnoxious that I can't believe she stays in business. My neighbor built a pool at the same time and used TampaBay Pools. I wished I had. Their pool is flawless and cost them 4,000 dollars less! Buyer beware!

1
★☆☆☆☆

Do not use Exclusive Pools of Brandon. They took twice as long as promised to finish my pool. Wrong pavers, wrong this wrong that. A nightmare. The woman that owns the place was so rude and obnoxious that I can't believe she stays in business. My neighbor built a pool at the same time and used TampaBay Pools. I wished I had. Their pool is flawless and cost them 4,000 dollars less! Buyer beware!

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Business Response:

Never built a pool for a Brian J Since the allegations stated could not be farther from the truth, perhaps "Brian J" is affiliated in some way with Tampa Bay Pools?
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they custom pools to fit your yard. all types of interior and deck finishes. they have free planning and design service. finanicng available. licensed,bonded and insurened

5
★★★★★

they custom pools to fit your yard. all types of interior and deck finishes. they have free planning and design service. finanicng available. licensed,bonded and insurened

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