Heritage Antiques Mall

★☆☆☆☆
  • 103 NW Us Highway 19

    Crystal River, FL 34428

    Map & Directions
  • 352-563-5597

About Heritage Antiques Mall

Categories
Hours
Daily 10am-4pm

Shopping

Shopping
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I've been in this store ONCE and will NEVER enter it again. My mother and I entered the store, we were actually shopping for something for my sister for her birthday. From the start the, the lady that owned the store would not leave us alone. First she approached and started telling us about her store, asking what were looking for, asking if we needed help and we kindly said no. We proceeded to look thru some clothes, in the meantime she NEVER took her eyes off of us, like we were going to steal or something. She approached us again while we were looking thru the clothes and said we could not handle the clothes with our hands, our oils would ruin them and to only touch them the hanger. Which irritated my mother because typically you can just touch a shirt, we've never had rules when we were handling clothes while shopping. So my mom just put it back and we continued to look elsewhere in the store. Meanwhile she did not take her eyes off of us, a few times she talked to us like we were not good enough to buy the items in the store, and she was severly upsetting my mother. We were looking as some dresses in the back and yet again she had more rules, this one required that STAFF ONLY handle those clothes....so we were like, ya know we've had enough, we can't touch anything in the store. My mom said to her it was rediculous and she didn't deserve to be treated like this. Meanwhile as we were walking out, she mouthed something smart, and I turned to her and said "you don't treat customers like this, and you probably wont be in business long if you continue to", she proceeded to get right on top of me, to where her body was physically touching mine, and she got in my face, we proceeded to exchange words and I cussed her out in front of every customer there. She went to mall security and made sure I wasn't allowed back in the store, not that I would go back in anyways. But she was horrible, she acted like she was better than everyone else and that we were not good enough to buy her merchandise. Too many rules for me to want to even go shopping in that store!!!

1
★☆☆☆☆

I've been in this store ONCE and will NEVER enter it again. My mother and I entered the store, we were actually shopping for something for my sister for her birthday. From the start the, the lady that owned the store would not leave us alone. First she approached and started telling us about her store, asking what were looking for, asking if we needed help and we kindly said no. We proceeded to look thru some clothes, in the meantime she NEVER took her eyes off of us, like we were going to steal or something. She approached us again while we were looking thru the clothes and said we could not handle the clothes with our hands, our oils would ruin them and to only touch them the hanger. Which irritated my mother because typically you can just touch a shirt, we've never had rules when we were handling clothes while shopping. So my mom just put it back and we continued to look elsewhere in the store. Meanwhile she did not take her eyes off of us, a few times she talked to us like we were not good enough to buy the items in the store, and she was severly upsetting my mother. We were looking as some dresses in the back and yet again she had more rules, this one required that STAFF ONLY handle those clothes....so we were like, ya know we've had enough, we can't touch anything in the store. My mom said to her it was rediculous and she didn't deserve to be treated like this. Meanwhile as we were walking out, she mouthed something smart, and I turned to her and said "you don't treat customers like this, and you probably wont be in business long if you continue to", she proceeded to get right on top of me, to where her body was physically touching mine, and she got in my face, we proceeded to exchange words and I cussed her out in front of every customer there. She went to mall security and made sure I wasn't allowed back in the store, not that I would go back in anyways. But she was horrible, she acted like she was better than everyone else and that we were not good enough to buy her merchandise. Too many rules for me to want to even go shopping in that store!!!

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