Al Packer Ford Lincoln

★★★★☆
  • 1530 N Military Trl

    West Palm Beach, FL 33409

    Map & Directions
  • 561-689-6550

Automotive

Automotive
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Al Packer Ford West

10601 Southern Blvd Royal Palm Beach, FL

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Al Packer Ford Inc

2720 Okeechobee Blvd West Palm Beach, FL

4.4167 12
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Great dealership! I love my car- I got the new Lincoln MKC and Doug Carbrey helped me. It was quick and easy and their team is very professionals. Get a Lincoln from Al Packer Ford. They are the best!

5
★★★★★

Great dealership! I love my car- I got the new Lincoln MKC and Doug Carbrey helped me. It was quick and easy and their team is very professionals. Get a Lincoln from Al Packer Ford. They are the best!

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My fiance and I thought we would be stranded out of town during an extremely busy time of our lives for at least a day when the transmission in our Ford Focus started acting up. However, Al Packer of West Palm Beach had us in and out of there in less than an hour right before closing time with fast and friendly service. I would definitely trust my cars in the hands of their capable service technicians anytime!

5
★★★★★

My fiance and I thought we would be stranded out of town during an extremely busy time of our lives for at least a day when the transmission in our Ford Focus started acting up. However, Al Packer of West Palm Beach had us in and out of there in less than an hour right before closing time with fast and friendly service. I would definitely trust my cars in the hands of their capable service technicians anytime!

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My wife and I purchased our 2 Fords at Al Packer Ford East and wouldn't think of taking them anywhere else for service. Alex Jozefyk in the Service Dept is the best! Thanks much for making it an enjoyable experience.

5
★★★★★

My wife and I purchased our 2 Fords at Al Packer Ford East and wouldn't think of taking them anywhere else for service. Alex Jozefyk in the Service Dept is the best! Thanks much for making it an enjoyable experience.

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Just under 2 years ago, I was looking for a vehicle. My wife and I met with Ed Okin at Al Packer Ford with out any firm idea what exactly we were looking for. By the end of the night, I was driving off the lot with a new Ford Focus and was extremely happy. Fast forward to the present (5/22/14). I looked over the inventory online and saw the car model, package and most importantly, the color I wanted. I contacted the dealership with a request for Ed to call me the next day. Ed called me first thing in the morning. I told him what I wanted. Within 15 minutes, he called back and the deal was set in motion. When I go to the dealership that afternoon, the car was sitting there waiting for me and it is a beauty (2014 Fusion SE). We firmed up the deal and was out the door in a very reasonable amount of time. I will go back to see Ed Okin when I am ready for me next vehicle. If you are looking for someone who wants to see you drive away in a new vehicle, go see Ed.

5
★★★★★

Just under 2 years ago, I was looking for a vehicle. My wife and I met with Ed Okin at Al Packer Ford with out any firm idea what exactly we were looking for. By the end of the night, I was driving off the lot with a new Ford Focus and was extremely happy. Fast forward to the present (5/22/14). I looked over the inventory online and saw the car model, package and most importantly, the color I wanted. I contacted the dealership with a request for Ed to call me the next day. Ed called me first thing in the morning. I told him what I wanted. Within 15 minutes, he called back and the deal was set in motion. When I go to the dealership that afternoon, the car was sitting there waiting for me and it is a beauty (2014 Fusion SE). We firmed up the deal and was out the door in a very reasonable amount of time. I will go back to see Ed Okin when I am ready for me next vehicle. If you are looking for someone who wants to see you drive away in a new vehicle, go see Ed.

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My search for a new Vehicle came to an end yesterday at Al Packer Ford!!

I've been from dealer to dealer all around the West Palm Beach Area with an open mind and fair budget looking for my next vehicle. My quest led me from BMW to Chevy, then Mini and ultimately to Al Packer Ford!!

I went to go Check out a Ford-F150 FX2 on a walk-in and met with Charles Coburn, Salesman.Let me just mention that I'm not the type to write reviews if i can avoid them but after the treatment i received i feel obliged to support this company and its sales team. Especially Charles Coburn who introduced me to my new Truck, taught me everything there is to know about it and then worked a lease deal out for me that i am confident that no other Dealership in town could beat.

I left Al Packer Ford with a fully loaded, incredible Truck (that i was convinced that i couldn't afford based on MSRP) with monthly payments well within my budget.(CRAZY VALUE) as well as a new Friend in Charles Coburn my salesman.

I'm super excited about my new Truck and looking forward to going down to Al Packer Ford to get my maintenance done down the road.

Charles Coburn and Al Packer Ford gave me the most enjoyable experience i have ever had getting a new vehicle.

Thank you Charles and Thank you Al Packer Ford!!

5
★★★★★

My search for a new Vehicle came to an end yesterday at Al Packer Ford!!

I've been from dealer to dealer all around the West Palm Beach Area with an open mind and fair budget looking for my next vehicle. My quest led me from BMW to Chevy, then Mini and ultimately to Al Packer Ford!!

I went to go Check out a Ford-F150 FX2 on a walk-in and met with Charles Coburn, Salesman.Let me just mention that I'm not the type to write reviews if i can avoid them but after the treatment i received i feel obliged to support this company and its sales team. Especially Charles Coburn who introduced me to my new Truck, taught me everything there is to know about it and then worked a lease deal out for me that i am confident that no other Dealership in town could beat.

I left Al Packer Ford with a fully loaded, incredible Truck (that i was convinced that i couldn't afford based on MSRP) with monthly payments well within my budget.(CRAZY VALUE) as well as a new Friend in Charles Coburn my salesman.

I'm super excited about my new Truck and looking forward to going down to Al Packer Ford to get my maintenance done down the road.

Charles Coburn and Al Packer Ford gave me the most enjoyable experience i have ever had getting a new vehicle.

Thank you Charles and Thank you Al Packer Ford!!

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On 12/10/2013, I went to Al Packer Ford to look for a car. I met Ed Okin there, salesman, and he was a tremendous help to me in making a decision between purchasing or leasing a new car. As it turned out, I did lease a 2013 Ford Edge. I was given so much helpful and knowledgeable information by Ed that it made the decision easy. Ed even helped me take my things from the old car and put them into the new one. I am sure that Ed Okin is considered to be a very valuable employee to the company because he is couretous, knowledgeable and patient when it comes to handling people. That is an unfound quality in today's world.

5
★★★★★

On 12/10/2013, I went to Al Packer Ford to look for a car. I met Ed Okin there, salesman, and he was a tremendous help to me in making a decision between purchasing or leasing a new car. As it turned out, I did lease a 2013 Ford Edge. I was given so much helpful and knowledgeable information by Ed that it made the decision easy. Ed even helped me take my things from the old car and put them into the new one. I am sure that Ed Okin is considered to be a very valuable employee to the company because he is couretous, knowledgeable and patient when it comes to handling people. That is an unfound quality in today's world.

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Stopped by the Al Packer East Ford dealership on Military Place, and what an experience!!! I was looking for a Fusion & the wife wanted to look at the Escape. After several test drives of the 1.6L and 2.0L EcoBoost Escape, I was totally hooked on the 1.6L Escape. I thought it was going to be underpowered, but that was put to rest very quickly..

With the huge difference in size inside, it was actually a no-brainer. Not to say the Fusion isn't a great vehicle, IT IS, but right now for us, the Escape was a better choice. Yes, we did drive the Fusion, and LOVED it, but the Escape won this round.

Now for the personnel at the dealership. Our salesman, Doug Carbrey, was the ultimate in a salesman. I've done sales, so I know from experience. He ACTUALLY listened to our questions & answered them, not just trying to push a product. With all the new technology that's available today, you almost need a college degreee in computers to use what's in front of you. We love the SYNC and the Ford Touch, and Doug expllained them fully. They actually have a class that they will go through to teach you how to use these features. Doug is #1 in my book!!!

James the finace manager explained the warranty & finance to us, and got us a great interest rate. This wasn't after hours of haggling and running to other guys to get approvals. We were done in less than half an hour, and it was painless!!!

ANYONE LOOKING FOR A FORD IN SOUTH FLORIDA, SEE THESE GUYS!!! We live in Texas, and bought our new car here. We got a better deal at this dealer than any place we looked at, and we had been to several.

Overall, on a scale of 1 to 10, these guys are a 12 PLUS!!!! You have an Al Packer FAMILY MEMBER for LIFE!!!

5
★★★★★

Stopped by the Al Packer East Ford dealership on Military Place, and what an experience!!! I was looking for a Fusion & the wife wanted to look at the Escape. After several test drives of the 1.6L and 2.0L EcoBoost Escape, I was totally hooked on the 1.6L Escape. I thought it was going to be underpowered, but that was put to rest very quickly..

With the huge difference in size inside, it was actually a no-brainer. Not to say the Fusion isn't a great vehicle, IT IS, but right now for us, the Escape was a better choice. Yes, we did drive the Fusion, and LOVED it, but the Escape won this round.

Now for the personnel at the dealership. Our salesman, Doug Carbrey, was the ultimate in a salesman. I've done sales, so I know from experience. He ACTUALLY listened to our questions & answered them, not just trying to push a product. With all the new technology that's available today, you almost need a college degreee in computers to use what's in front of you. We love the SYNC and the Ford Touch, and Doug expllained them fully. They actually have a class that they will go through to teach you how to use these features. Doug is #1 in my book!!!

James the finace manager explained the warranty & finance to us, and got us a great interest rate. This wasn't after hours of haggling and running to other guys to get approvals. We were done in less than half an hour, and it was painless!!!

ANYONE LOOKING FOR A FORD IN SOUTH FLORIDA, SEE THESE GUYS!!! We live in Texas, and bought our new car here. We got a better deal at this dealer than any place we looked at, and we had been to several.

Overall, on a scale of 1 to 10, these guys are a 12 PLUS!!!! You have an Al Packer FAMILY MEMBER for LIFE!!!

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My experience at Al Packer Ford was really great! Doug Carbrey provided exceptional service. He was patient, attentive, knowledgeable, personable and overall made the experience of car shopping painless! I appreciate the attention he and the staff gave me and will not hesitate to recommend Al Packer to anyone looking for a Ford!

5
★★★★★

My experience at Al Packer Ford was really great! Doug Carbrey provided exceptional service. He was patient, attentive, knowledgeable, personable and overall made the experience of car shopping painless! I appreciate the attention he and the staff gave me and will not hesitate to recommend Al Packer to anyone looking for a Ford!

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I just recently purchased a new 2013 Ford Escape with the assistance of Michael Downs, Gary Weil and James Wolfram. The sales staff were extremely professional and helpful. I could not have asked for a better experience. I will definitely return to Al Packer for my next car purchase. I highly recommend this dealership and the sales team that I worked with.

5
★★★★★

I just recently purchased a new 2013 Ford Escape with the assistance of Michael Downs, Gary Weil and James Wolfram. The sales staff were extremely professional and helpful. I could not have asked for a better experience. I will definitely return to Al Packer for my next car purchase. I highly recommend this dealership and the sales team that I worked with.

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I just purchased a 2013 Taurus Limited from David Zipper at Al Packer Ford East. This is the fourth new car I have bought from this dealership in the last 13 years. I have had all my servicing done there also, and my service consultant, John Fisher, is the main reason - though I have never had an unpleasant experience with any of the other service people during the few times John Fisher has been out sick or on vacation. My car buying experiences have been very pleasant; no pressure; no rush; great deals; made me feel like they were interested in me as a person not just a customer. David Zipper spent time after the sale going over every aspect of the car to make sure I understood it - no small task with the tremendous capability of the new MyFordTouch (and I'm an engineer!). John Fisher, Rick Klotz, and the other service folks always give me a warm welcome and keep the service area clean and professional looking. And the service is competently done and very reasonably priced. I'd never go anywhere else.

5
★★★★★

I just purchased a 2013 Taurus Limited from David Zipper at Al Packer Ford East. This is the fourth new car I have bought from this dealership in the last 13 years. I have had all my servicing done there also, and my service consultant, John Fisher, is the main reason - though I have never had an unpleasant experience with any of the other service people during the few times John Fisher has been out sick or on vacation. My car buying experiences have been very pleasant; no pressure; no rush; great deals; made me feel like they were interested in me as a person not just a customer. David Zipper spent time after the sale going over every aspect of the car to make sure I understood it - no small task with the tremendous capability of the new MyFordTouch (and I'm an engineer!). John Fisher, Rick Klotz, and the other service folks always give me a warm welcome and keep the service area clean and professional looking. And the service is competently done and very reasonably priced. I'd never go anywhere else.

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NO COMMENT! NO CUSTOMER SERVICE! I GOT A LEMON CAR AND A LEMON DEAL! they are now under new ownership so I dont know how it is now. Thank you for your

PROS: NONE
CONS:

2
★★☆☆☆

NO COMMENT! NO CUSTOMER SERVICE! I GOT A LEMON CAR AND A LEMON DEAL! they are now under new ownership so I dont know how it is now. Thank you for your

PROS: NONE
CONS:

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0 out of 1 people found this review helpful.

.

WIthout going into every disaster that has happened to me at this dealership, I can tell you that I wouldn't take my bicycle there. The wait is forever to get your car fixed, you never get it back when promised. My service advisor was horrible. Not friendly or customer oriented. Terrible customer service. This place does not believe in the motto that the customer is right. At Palm Beach Lincolm Mercury THEY are right, not the customer. Was charged when I specifically requested for them not to do any work to my car unless it was covered by my insurance. That meant nothing as they continued to do whatever they wanted to do on my car without regards to what I had previously told them. I ended up paying almost $200! Will never go back and will never recommend them.

PROS: There are no pros to this dealership
CONS:

1
★☆☆☆☆

WIthout going into every disaster that has happened to me at this dealership, I can tell you that I wouldn't take my bicycle there. The wait is forever to get your car fixed, you never get it back when promised. My service advisor was horrible. Not friendly or customer oriented. Terrible customer service. This place does not believe in the motto that the customer is right. At Palm Beach Lincolm Mercury THEY are right, not the customer. Was charged when I specifically requested for them not to do any work to my car unless it was covered by my insurance. That meant nothing as they continued to do whatever they wanted to do on my car without regards to what I had previously told them. I ended up paying almost $200! Will never go back and will never recommend them.

PROS: There are no pros to this dealership
CONS:

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0 out of 1 people found this review helpful.

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More about Al Packer Ford Lincoln

Multi-Year President Award Winner(Ford), Multiple Year Partner in Quality from Ford Credit.

 

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