Mad Hatter Automotive Ctr

★★★★★
  • 1918 W 23rd St

    Panama City, FL 32405

    Map & Directions
  • 850-769-8061

Automotive

Automotive
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Brought my truck in for a quick and simple exhaust change. Even brought my own tips to save a little money. Josh called me and asked if he could put new chrome tips on the truck due to how nice the truck was so I agreed. Josh later called

3
★★★★★

Brought my truck in for a quick and simple exhaust change. Even brought my own tips to save a little money. Josh called me and asked if he could put new chrome tips on the truck due to how nice the truck was so I agreed. Josh later called

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Rip off report!!! I took my car in to Mad Hatter on 23rd to have the brake pads changed and oil change. I was charged $475.00 for brake pad replacement and oil change. The brakes have been squealing every since I left. I called to see if

3
★★★★★

Rip off report!!! I took my car in to Mad Hatter on 23rd to have the brake pads changed and oil change. I was charged $475.00 for brake pad replacement and oil change. The brakes have been squealing every since I left. I called to see if

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I was told by another shop I needed $650 worth of work to stop an oil leak. They check my car and found no oil leak. They did recommend changing my timing belt, seals and water pump as part of preventative maintenance and then gave me a quote. The price was $200 less than the other shop that was trying to scare me into doing the work. They even walked me out to the shop and got under my car to show me there was no oil leak. Quick, professional and reasonable. The way it should be.

BTW, I asked about RyanBee's comments. He's a friend of an employee that was fired from a Mad Hatter across town that has nothing to do with them. Take his comments for what ever they're worth.

2
★★★★★

I was told by another shop I needed $650 worth of work to stop an oil leak. They check my car and found no oil leak. They did recommend changing my timing belt, seals and water pump as part of preventative maintenance and then gave me a quote. The price was $200 less than the other shop that was trying to scare me into doing the work. They even walked me out to the shop and got under my car to show me there was no oil leak. Quick, professional and reasonable. The way it should be.

BTW, I asked about RyanBee's comments. He's a friend of an employee that was fired from a Mad Hatter across town that has nothing to do with them. Take his comments for what ever they're worth.

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I was told by another shop I needed $650 worth of work to stop an oil leak. They check my car and found no oil leak. They did recommend changing my timing belt, seals and water pump as part of preventative maintenance and then gave me a quote. The price was $200 less than the other shop that was trying to scare me into doing the work. They even walked me out to the shop and got under my car to show me there was no oil leak. Quick, professional and reasonable. The way it should be.

5
★★★★★

I was told by another shop I needed $650 worth of work to stop an oil leak. They check my car and found no oil leak. They did recommend changing my timing belt, seals and water pump as part of preventative maintenance and then gave me a quote. The price was $200 less than the other shop that was trying to scare me into doing the work. They even walked me out to the shop and got under my car to show me there was no oil leak. Quick, professional and reasonable. The way it should be.

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I am a single mother of 3, with a budget. My 1998 TOYOTA COROLA, overheated coming back from visiting my parents in Clearwater. Went on superpages and got quotes from two other companies. Mad hatters price was right, but more important was that they care, an took time to explained the problem and assisted me with towing the car to their shop. I normally don't take the time to comment. but again they really went out of their way. Gratefully a new customer

5
★★★★★

I am a single mother of 3, with a budget. My 1998 TOYOTA COROLA, overheated coming back from visiting my parents in Clearwater. Went on superpages and got quotes from two other companies. Mad hatters price was right, but more important was that they care, an took time to explained the problem and assisted me with towing the car to their shop. I normally don't take the time to comment. but again they really went out of their way. Gratefully a new customer

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BUYER BEWARE. This company is currently PAYING CUSTOMERS WITH A FREE OIL CHANGE TO POST A 5 STAR REVIEW!
In brief, I was quoted several times that a job I had Mad Hatter on 23rd street perform would be $400. The bill was over $650, and the mechanics tried to take left over parts from me. They also didn't do the job right (left some nuts/bolts loose, and did not swap over a few sensors which they were PAID to do). Further, the owner Dave and sales clerk Josh REPEATEDLY called me harassing me over the phone about my negative review I posted. After informing them to NEVER contact me directly again, I was threatened with a lawsuit, followed by DAVE COMING BY MY FRIEND'S HOUSE TO FURTHER HARASS ME.
WATCH OUT, THESE GUYS ARE LOONIES AND CROOKS!

0
★☆☆☆☆

BUYER BEWARE. This company is currently PAYING CUSTOMERS WITH A FREE OIL CHANGE TO POST A 5 STAR REVIEW!
In brief, I was quoted several times that a job I had Mad Hatter on 23rd street perform would be $400. The bill was over $650, and the mechanics tried to take left over parts from me. They also didn't do the job right (left some nuts/bolts loose, and did not swap over a few sensors which they were PAID to do). Further, the owner Dave and sales clerk Josh REPEATEDLY called me harassing me over the phone about my negative review I posted. After informing them to NEVER contact me directly again, I was threatened with a lawsuit, followed by DAVE COMING BY MY FRIEND'S HOUSE TO FURTHER HARASS ME.
WATCH OUT, THESE GUYS ARE LOONIES AND CROOKS!

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The family cruise broke down during Spring Break. We needed our car repaired fast. We are not from Panama City so we didn't no where to go. The desk clerk recommended we have it towed to Mad Hatter in town. We followed her recommendation and we were glad we did. Those guys were fast, friendl and professional. We had our car back that afternoon. They even came to the beach to pick us up. Great people. Highly recommended.

2
★★★★★

The family cruise broke down during Spring Break. We needed our car repaired fast. We are not from Panama City so we didn't no where to go. The desk clerk recommended we have it towed to Mad Hatter in town. We followed her recommendation and we were glad we did. Those guys were fast, friendl and professional. We had our car back that afternoon. They even came to the beach to pick us up. Great people. Highly recommended.

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Our truck broke down while we were here in Panama City for Spring Break. Our whole family was stranded. We needed auto repair fast but we were concerned about being in a different town. We turned to the internet and found Mad Hatter. They had a tow truck to us within 30 minutes, called us inside of two hours with what's wrong with our truck, and had the vehicle ready by the end of the day. They came to the beach to pick us up and we were at dinner at Capt. Anderson's by 6 PM. We never missed not having our truck. Honest, fast, professional and friendly. Highly Recommended.

5
★★★★★

Our truck broke down while we were here in Panama City for Spring Break. Our whole family was stranded. We needed auto repair fast but we were concerned about being in a different town. We turned to the internet and found Mad Hatter. They had a tow truck to us within 30 minutes, called us inside of two hours with what's wrong with our truck, and had the vehicle ready by the end of the day. They came to the beach to pick us up and we were at dinner at Capt. Anderson's by 6 PM. We never missed not having our truck. Honest, fast, professional and friendly. Highly Recommended.

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Went to one shop that wanted to charge me $120 to take of my locking lug nuts (I lost the key) and replace them with regular lug nuts. Another shop didn't even bother talking to me. I went to Mad Hatter. They got me in fast, pulled out a tool and removed and replaced my lug nuts in about 10 minutes and only charged me $20. Next time, I'm going there first.

2
★★★★★

Went to one shop that wanted to charge me $120 to take of my locking lug nuts (I lost the key) and replace them with regular lug nuts. Another shop didn't even bother talking to me. I went to Mad Hatter. They got me in fast, pulled out a tool and removed and replaced my lug nuts in about 10 minutes and only charged me $20. Next time, I'm going there first.

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I have been there at least a half a dozen times in the last year. Whenever somebody tells me they can't do it, I go to Mad Hatter and they somehow know what to do.

All my repairs have been small but they treat me good.

5
★★★★★

I have been there at least a half a dozen times in the last year. Whenever somebody tells me they can't do it, I go to Mad Hatter and they somehow know what to do.

All my repairs have been small but they treat me good.

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Took my motorhome there for brakes. Had me in and out in the same day. Price was fair. I didn't feel like I've been taken advantage. Most shops see dollar signs when a motorhome comes rolling in. I felt comfortable with the price and was well impressed with the service. Highly recommend these guys.

5
★★★★★

Took my motorhome there for brakes. Had me in and out in the same day. Price was fair. I didn't feel like I've been taken advantage. Most shops see dollar signs when a motorhome comes rolling in. I felt comfortable with the price and was well impressed with the service. Highly recommend these guys.

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Outstanding work. Great service. Here on Spring Break with the kids. The owner actually took us on a ride to old St. Andrews, gave us tips on good restraunts. Went far beyond what you expect from an auto repair place. These guys are great!

5
★★★★★

Outstanding work. Great service. Here on Spring Break with the kids. The owner actually took us on a ride to old St. Andrews, gave us tips on good restraunts. Went far beyond what you expect from an auto repair place. These guys are great!

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Yet another great Mad Hatter experience!!! Brakes were growling on my PT Cruiser. Went to MAd HAtter on 23rd St. They found the problem and called with an estmate to replace my brake rotarys and brake pads. I double checked their price with two other shops. They were by far the least expensive. Great Job to these guys!

5
★★★★★

Yet another great Mad Hatter experience!!! Brakes were growling on my PT Cruiser. Went to MAd HAtter on 23rd St. They found the problem and called with an estmate to replace my brake rotarys and brake pads. I double checked their price with two other shops. They were by far the least expensive. Great Job to these guys!

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Not what you expect from an automotive repair facility. Clean and friendly facility and experienced and friendly technicians and staff.

2
★★★★★

Not what you expect from an automotive repair facility. Clean and friendly facility and experienced and friendly technicians and staff.

Pros: Would not take my car anywhere else.

Cons: Hard to get in!

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This Muffler shop has been in town for thirty years or so, they have changed locations a few times throughout the years, but they still have good service. I have bought parts from them and had work done by them. they are fair in there pricing and good service.

4
★★★★☆

This Muffler shop has been in town for thirty years or so, they have changed locations a few times throughout the years, but they still have good service. I have bought parts from them and had work done by them. they are fair in there pricing and good service.

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