Lost Key Animal Clinic: Calloway Sue DVM

★★★★☆

About Lost Key Animal Clinic: Calloway Sue DVM

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I have been taking my dogs to Lost Key for the past 13 years. Dr.s Calloway and MacDougal and the techs have cared and treated my pets as if they were their own. They have done everything from removing tiny tumors to whelping puppies to inoculations to suturing wounds to treating infections and eye issues. My dogs have come in many sizes, breeds and temperament, but the staff at Lost Key only sees one thing...an animal in need of care. They have a wonderful attitude, a sure touch and a genuine desire to fix what is wrong...and if they cannot, they find the specialist who can. I cannot imagine going anywhere else. Another reviewer stated that they were only after money... let me tell you my experience: They were boarding an older dog two years ago, whose owner was terminal. They asked if I might be interested in taking her home. I had to be out of town for two weeks, but said I would give her a try when I got back. They held on to her for me at no charge. I ended up taking sweet Cara home for her last year of life and she made a wonderful companion for my Dad who has Alzheimers. I never paid for any medication or labor for Cara and when it was time to let her go, they took care of that too.
They do not overcharge for the service you receive and payment requirements are posted clearly in the reception area. I have seen persons of all races, colors and classes in the clinic, so I doubt there is any discrimination going on there.
They know my dogs by name, they know me and my family. My children take their pets there as well.

5
★★★★★

I have been taking my dogs to Lost Key for the past 13 years. Dr.s Calloway and MacDougal and the techs have cared and treated my pets as if they were their own. They have done everything from removing tiny tumors to whelping puppies to inoculations to suturing wounds to treating infections and eye issues. My dogs have come in many sizes, breeds and temperament, but the staff at Lost Key only sees one thing...an animal in need of care. They have a wonderful attitude, a sure touch and a genuine desire to fix what is wrong...and if they cannot, they find the specialist who can. I cannot imagine going anywhere else. Another reviewer stated that they were only after money... let me tell you my experience: They were boarding an older dog two years ago, whose owner was terminal. They asked if I might be interested in taking her home. I had to be out of town for two weeks, but said I would give her a try when I got back. They held on to her for me at no charge. I ended up taking sweet Cara home for her last year of life and she made a wonderful companion for my Dad who has Alzheimers. I never paid for any medication or labor for Cara and when it was time to let her go, they took care of that too.
They do not overcharge for the service you receive and payment requirements are posted clearly in the reception area. I have seen persons of all races, colors and classes in the clinic, so I doubt there is any discrimination going on there.
They know my dogs by name, they know me and my family. My children take their pets there as well.

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ARE you kidding, I wouldnt take my vet to anyone else but LOST KEY everyone who works there from the vet techs to both Dr sue's are amazing and I depend on them so much for the assistance they have always given to my animals for the past several years, I would never go anywhere else.

5
★★★★★

ARE you kidding, I wouldnt take my vet to anyone else but LOST KEY everyone who works there from the vet techs to both Dr sue's are amazing and I depend on them so much for the assistance they have always given to my animals for the past several years, I would never go anywhere else.

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I rate this very highly. I had a cat who had cancer and Dr. Calloway sent me to have an ultrasound done so that she could see where the cancer was and if it had spread to other places. The cancer seemed to be only in the stomach area so she operated. The cat got along fine until about 9 mos. later when I returned to Dr. Calloway and she found much more cancer. She lived another 4 mos and then when she was so bad we had to have her put to sleep. Dr, Calloway did that for us and I was there with her. She even let me stay with her afterwards as long as I wanted. I find her very caring. We even visited with her after the operation every day before she came home which she suggested. After my cat had passed away, the lady at the counter told me about a man who sprinkled the remains of pets out in the gulf. My husband and I both wanted that and now every time we look out in the gulf, we think of our cat. We have a new cat now and I am taking him to Lost Key also.

4
★★★★☆

I rate this very highly. I had a cat who had cancer and Dr. Calloway sent me to have an ultrasound done so that she could see where the cancer was and if it had spread to other places. The cancer seemed to be only in the stomach area so she operated. The cat got along fine until about 9 mos. later when I returned to Dr. Calloway and she found much more cancer. She lived another 4 mos and then when she was so bad we had to have her put to sleep. Dr, Calloway did that for us and I was there with her. She even let me stay with her afterwards as long as I wanted. I find her very caring. We even visited with her after the operation every day before she came home which she suggested. After my cat had passed away, the lady at the counter told me about a man who sprinkled the remains of pets out in the gulf. My husband and I both wanted that and now every time we look out in the gulf, we think of our cat. We have a new cat now and I am taking him to Lost Key also.

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I met Dr. Calloway years ago when she was the Pensacola Emergency DVM. Had it not been for the care she administered to many of my pets over the years, they would have never lived to be so old, and might I add, healthy! Several made it past 18 years of age with extremely difficult diagnoses. As a registered nurse with over 25 years experience in "people" medicine, I can quickly read a doctor and their staff. I have often told others that had members of my human family had Dr. Calloway as their doctor, they would have lived muched longer and with a better quality of life. As a matter of fact, when Dr. Calloway opened her own clinic, she became my pets DVM even though I live on the east side of Pensacola and must drive all the way to the west side. As for cost, you can't put a price on excellent care for your loved ones; however, I almost fainted when I compared what I had been paying for treatment and what I was charged at Lost Key. I thought a mistake had been made. I even brought it to Dr. Calloway's attention, but she didn't raise her price! That's just the way she is!

5
★★★★★

I met Dr. Calloway years ago when she was the Pensacola Emergency DVM. Had it not been for the care she administered to many of my pets over the years, they would have never lived to be so old, and might I add, healthy! Several made it past 18 years of age with extremely difficult diagnoses. As a registered nurse with over 25 years experience in "people" medicine, I can quickly read a doctor and their staff. I have often told others that had members of my human family had Dr. Calloway as their doctor, they would have lived muched longer and with a better quality of life. As a matter of fact, when Dr. Calloway opened her own clinic, she became my pets DVM even though I live on the east side of Pensacola and must drive all the way to the west side. As for cost, you can't put a price on excellent care for your loved ones; however, I almost fainted when I compared what I had been paying for treatment and what I was charged at Lost Key. I thought a mistake had been made. I even brought it to Dr. Calloway's attention, but she didn't raise her price! That's just the way she is!

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I have changed vets 3 times in Pensacola and have finally found a doctor that understands his allergies. Dr. Mc Doogle was patient and kind to my dog and to me. She checked out all possibilities and prescribed the correct medications. My dog recovered very quickly within a few days.

4
★★★★☆

I have changed vets 3 times in Pensacola and have finally found a doctor that understands his allergies. Dr. Mc Doogle was patient and kind to my dog and to me. She checked out all possibilities and prescribed the correct medications. My dog recovered very quickly within a few days.

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i recently brought my pet that was real sick to this clinic , right when i entered the door, the employee at the front desk already had a negative look on her face, might i add maybe because i am of asian ethnicity, i was there not more then 5 mins they told me i have to drive to another animal clinic to purchase the medicine that my dog was in need of, what kind of customer service is that , and that is not even the worst part about it , they hit me with a 225 dollar bill just for a shot, and when we told them we dont have any money , because we havent got our paycheck yet, their faces changed immediately , we asked to make payments but they kept on insisting that we have to pay up front , AND THEY HAD THE NERVES TO SAY THAT THEY GAVE ME A ROUGH ESTIMATE WHEN I FIRST WALKED IN , THE LADY DIDNT EVEN SAY A WORD ABOUT HOW MUCH IT WOULD COST , BECAUSE WHEN I LEFT THE CLINIC TO GO PURCHASE THE MEDICINE AT THE OTHER CLINIC I . I ASKED HER HOW MUCH IT WOULD COST FOR THE MEDICINE SHE SAID SHE DONT KNOW " NOT A lOT" I REPLIED THANK YOU , THEY ARE ALL LIARS WITH ONLY MONEY IN THEIR EYES . . TOO THINK THAT AS PROFESSIONALS THEY WOULD BE MORE UNDERSTANDING ... I HIGHLY ADVISE EVERYONE TO NOT GO TO THIS CLINIC AND GO TO THE ONE OFF JACKSON STREET ....

3
★★★☆☆

i recently brought my pet that was real sick to this clinic , right when i entered the door, the employee at the front desk already had a negative look on her face, might i add maybe because i am of asian ethnicity, i was there not more then 5 mins they told me i have to drive to another animal clinic to purchase the medicine that my dog was in need of, what kind of customer service is that , and that is not even the worst part about it , they hit me with a 225 dollar bill just for a shot, and when we told them we dont have any money , because we havent got our paycheck yet, their faces changed immediately , we asked to make payments but they kept on insisting that we have to pay up front , AND THEY HAD THE NERVES TO SAY THAT THEY GAVE ME A ROUGH ESTIMATE WHEN I FIRST WALKED IN , THE LADY DIDNT EVEN SAY A WORD ABOUT HOW MUCH IT WOULD COST , BECAUSE WHEN I LEFT THE CLINIC TO GO PURCHASE THE MEDICINE AT THE OTHER CLINIC I . I ASKED HER HOW MUCH IT WOULD COST FOR THE MEDICINE SHE SAID SHE DONT KNOW " NOT A lOT" I REPLIED THANK YOU , THEY ARE ALL LIARS WITH ONLY MONEY IN THEIR EYES . . TOO THINK THAT AS PROFESSIONALS THEY WOULD BE MORE UNDERSTANDING ... I HIGHLY ADVISE EVERYONE TO NOT GO TO THIS CLINIC AND GO TO THE ONE OFF JACKSON STREET ....

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I have two small Yorkies, that are on the delicate side. If not for the wonderful care of Dr. McDougal and Dr. Calloway, I have no doubt that my little furr babies would not be here today. Mz. PittyPat who is 13 years old, has C.H.F, Chronic Heart Failure, from the time of diagnoses, from other doctors, she was given only 3 months to live. With the wonderful help of Dr.McDougal and her staff,We are going on 7 months.She has been awsum in helping Pittypat. Mz Scarlett , who is 3,has H.G.E, Hemorrhagic Gastrotenitis, which can be fatal. I have had Scarlett to specialists, and was never able to get a diagnoses from them. Thanks to Dr. McDougal , we were, so now we are able to properly treat Scarlett. Scarlett has occasional flair ups, but we are able to treat them successfully. Doctors McDougal and Calloway and staff , are a blessing to the Pensacola and Perdido area, I highly recommend them, A+ in our book. L.& A. Durrance, Elberta, Al.

5
★★★★★

I have two small Yorkies, that are on the delicate side. If not for the wonderful care of Dr. McDougal and Dr. Calloway, I have no doubt that my little furr babies would not be here today. Mz. PittyPat who is 13 years old, has C.H.F, Chronic Heart Failure, from the time of diagnoses, from other doctors, she was given only 3 months to live. With the wonderful help of Dr.McDougal and her staff,We are going on 7 months.She has been awsum in helping Pittypat. Mz Scarlett , who is 3,has H.G.E, Hemorrhagic Gastrotenitis, which can be fatal. I have had Scarlett to specialists, and was never able to get a diagnoses from them. Thanks to Dr. McDougal , we were, so now we are able to properly treat Scarlett. Scarlett has occasional flair ups, but we are able to treat them successfully. Doctors McDougal and Calloway and staff , are a blessing to the Pensacola and Perdido area, I highly recommend them, A+ in our book. L.& A. Durrance, Elberta, Al.

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This clinic provides up to date care and facilities. they welcome you and your pet.They carry special needs foods and will help you in an emergency. They will care for you beloved pet.

4
★★★★☆

This clinic provides up to date care and facilities. they welcome you and your pet.They carry special needs foods and will help you in an emergency. They will care for you beloved pet.

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