Jans Wines & Booze

★★★☆☆

About Jans Wines & Booze

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Food
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I'm 31 years old, but look about 25, and since I work from home, I'll occasionally look a little scruffy during the day. On the day that I visted this store for the first and only time, it was a scruff day, and the representative behind the counter was a well groomed grey haired women, who I hope wasn't THE Jan. It was a little before noon on a friday, and I was looking to see if there was any interesting selections of wine or liquor, as one might do anticipating a little time off, but from the first moment I walked in I felt unwelcome. The women behind the counter looked me from head to toe, as if she was sizing me up for some reason, this was a look I don't think I've gotten since I was a teen walking in to Tiffany's on 5th Ave wearing a Metallica shirt. She kept an almost obsessive watch over me, as I walked through the 30 x 10 hallway of a store. Then just as I was about to make my decision about my purchase, I get scolded for stepping over some boxes that were left on the floor, being told, "they are on the floor for a reason", what ever that means. I'm assuming this experience was because of my appearance, but maybe she just has a bad attitude. Either way, I will not be returning to that store, even though I typically try to support local businesses as much as possible despite the typical price premium. Most mom and pop shops will offer a level of customer service and hospitality rarely found in the ABC's of the world but this location had the trifecta of over priced product, mediocre selection, and poor service that defines a business as being BAD!!!

1
★☆☆☆☆

I'm 31 years old, but look about 25, and since I work from home, I'll occasionally look a little scruffy during the day. On the day that I visted this store for the first and only time, it was a scruff day, and the representative behind the counter was a well groomed grey haired women, who I hope wasn't THE Jan. It was a little before noon on a friday, and I was looking to see if there was any interesting selections of wine or liquor, as one might do anticipating a little time off, but from the first moment I walked in I felt unwelcome. The women behind the counter looked me from head to toe, as if she was sizing me up for some reason, this was a look I don't think I've gotten since I was a teen walking in to Tiffany's on 5th Ave wearing a Metallica shirt. She kept an almost obsessive watch over me, as I walked through the 30 x 10 hallway of a store. Then just as I was about to make my decision about my purchase, I get scolded for stepping over some boxes that were left on the floor, being told, "they are on the floor for a reason", what ever that means. I'm assuming this experience was because of my appearance, but maybe she just has a bad attitude. Either way, I will not be returning to that store, even though I typically try to support local businesses as much as possible despite the typical price premium. Most mom and pop shops will offer a level of customer service and hospitality rarely found in the ABC's of the world but this location had the trifecta of over priced product, mediocre selection, and poor service that defines a business as being BAD!!!

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Nothing but kudos for this store! We are not big drinkers and as such rarely know what we are doing in a liquor store, but here we are treated very well, our questions answered and they've even helped us choose wines for gifts for friends/family members that were a roaring hit!!! Service is impeccable, pricing is fair and it is always very clean. If you're planning a party, this is a must on your list!!!

PROS: Excellent customer service
CONS:

4
★★★★☆

Nothing but kudos for this store! We are not big drinkers and as such rarely know what we are doing in a liquor store, but here we are treated very well, our questions answered and they've even helped us choose wines for gifts for friends/family members that were a roaring hit!!! Service is impeccable, pricing is fair and it is always very clean. If you're planning a party, this is a must on your list!!!

PROS: Excellent customer service
CONS:

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