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Heating & Air Conditioning, Air Conditioning Contractors, Heating Contractors, HVAC Contractors, Major Appliance Repair
| Recommended: | yes | 0 | no | 0 |
I would not recommend this company either. I paid them top dollar to move my the condenser. The installers were told a fence was coming in very close to where they were relocating the equipment. After the fence was installed, the AC equipment keeps the gate from opening all the way and when the second installer came out to discuss the situation, he did nothing but argue with me about how I wanted it at that location when the installers chose the location. The owner has failed to return my call nor offer me any alternatives or compromises. Gulf Coast will not be considered when I replace the equipment in the next few years.
Posted 11/09/09 | Report Abuse
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Very poor experience!! Called this company to repair a problem with a high end residential unit that was less than one year old. The repair man showed up and confirmed that there was a problem, This costing me close 100 dollars, as if I didn't know that already, I was told it was a warranty issue. A sloppy half ass repair was done that didn't last, with the promise that they would contact Lennox. After me having to calling Gulf Coast to find out the status, they told me they would charge over 200 to repair the unit because they were not the installing dealer. Sounds like an HVAC scam to me. Be very cautious if you have to deal with this company for any reason!!
Posted 03/03/09 | Report Abuse
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Very stressful company. "Spins" the facts, tries to confuse. Very difficult to get them to so the right thing. You have to make your case over and over. Very difficult to deal with. Company culture must foster this to capitalize on public's lack of HVAC knowledge.
Posted 02/23/08 | Report Abuse
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great job they came out and cleaned the coils and gave me some tips of how to make my air condtioning itme last longer and run better. thank for the wonderful advice.
Posted 07/25/05 | Report Abuse
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Unique all right - they do not feel they need to give any explanations of work and materials provided! Do not use them unless you get everything detailed in writing! No short lists!! Best if you can get information from installation manager and not a salesman.
Pros: good maintenance service in the past
Cons: terrible at changeout of systems
Posted 07/15/09
"I called this company because my neighbor recommended them to fix my ..."
"Worked easily with my unique requirements. Fast, quality service. Highly recommended."
