At Home Key West Inc

★★★★☆
  • 905 Truman Ave

    Key West, FL 33040

    Map & Directions
  • 305-296-7975

Real Estate

Real Estate
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.

Couldn't ask for nicer people. They are always so pleasant and helpful. I'd give Robin, Trish and everyone there a 100%.

3
★★★★★

Couldn't ask for nicer people. They are always so pleasant and helpful. I'd give Robin, Trish and everyone there a 100%.

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The property managers Robin and Tricia are GREAT! I have used this company for a couple years now and have only had good experiences.They always take care of the maintenance issues in a timely manner. I highly recommend and hope to

3
★★★★★

The property managers Robin and Tricia are GREAT! I have used this company for a couple years now and have only had good experiences.They always take care of the maintenance issues in a timely manner. I highly recommend and hope to

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I too have had bad experiences with these people, particularly Robin Van Mater. As a home owner, I would never entrust my property to someone who allows the rental property to be so nasty. Add to that her attitude that she will simply

3
★★★★★

I too have had bad experiences with these people, particularly Robin Van Mater. As a home owner, I would never entrust my property to someone who allows the rental property to be so nasty. Add to that her attitude that she will simply

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At Home in Key West was wonderful to work with and Gale K at the office was awesome to work with-the apartment was better then described with beautiful views of the Atlantic Ocean, the apartment and environment at the pool was extremely

3
★★★★★

At Home in Key West was wonderful to work with and Gale K at the office was awesome to work with-the apartment was better then described with beautiful views of the Atlantic Ocean, the apartment and environment at the pool was extremely

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I have been using AHKW for 4 years now to manage my home in Key West. They have always demonstrated the highest professionalism and care both for our property and the guests who rent it. In four years I have never heard of a serious guest complaint. On the contrary, guests have told me how happy they are with the ease of the reservation process, convenient checkin, and responsiveness of AHKW if a problem arises in our home.\nI would highly recommend Gale, Sybille and the entire staff to Key West vacationers and property owner alike.

2
★★★★★

I have been using AHKW for 4 years now to manage my home in Key West. They have always demonstrated the highest professionalism and care both for our property and the guests who rent it. In four years I have never heard of a serious guest complaint. On the contrary, guests have told me how happy they are with the ease of the reservation process, convenient checkin, and responsiveness of AHKW if a problem arises in our home.\nI would highly recommend Gale, Sybille and the entire staff to Key West vacationers and property owner alike.

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At Home in Key West is a highly professional group. I have visited Key West over a dozen times always stay in a property they manage. They are highly capable, quick to fulfill requests, make recommendations and their properties are managed and maintained to perfection. I would recommend them to anyone who is looking for a stress free memorable visit to Key West.

2
★★★★★

At Home in Key West is a highly professional group. I have visited Key West over a dozen times always stay in a property they manage. They are highly capable, quick to fulfill requests, make recommendations and their properties are managed and maintained to perfection. I would recommend them to anyone who is looking for a stress free memorable visit to Key West.

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I have been visiting Key West for over 15 years and for at least half of that time I have dealt with AHKW exclusively for my housing needs. As long as they are around I see no need to seek out another company.\n\nNot only do they hold their property owners to a high standard of unit maintenance and amenities, they work with guests to find the best possible price and situation to suit your needs out of a wide variety of properties available.\n\nI have never made a request that hasn't been resolved on the very day I made it (usually within the hour.) The staff is cheerful attentive and bends over backwards to meet the needs of their customers. They truly make you feel ""at home"" in Key West and service is an utmost priority.\n \nYou can't do better in Key West for your short and long term rental needs.

2
★★★★★

I have been visiting Key West for over 15 years and for at least half of that time I have dealt with AHKW exclusively for my housing needs. As long as they are around I see no need to seek out another company.\n\nNot only do they hold their property owners to a high standard of unit maintenance and amenities, they work with guests to find the best possible price and situation to suit your needs out of a wide variety of properties available.\n\nI have never made a request that hasn't been resolved on the very day I made it (usually within the hour.) The staff is cheerful attentive and bends over backwards to meet the needs of their customers. They truly make you feel ""at home"" in Key West and service is an utmost priority.\n \nYou can't do better in Key West for your short and long term rental needs.

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I've used At Home in Key West for month long visits for four years running and I've stayed at different places. Each house had it's own charm and amenities that reflected the owner tastes and pocketbook. One was INCREDIBLY swank and a huge treat. One was only necessities and quite passable and another that is the perfect mix for my needs. I've had some issues arise at each of these houses, a few being my own lack of knowledge and a few issues that things needed replacement or repairs. Even an A/C that went kaput the last two nights last year. Gale had a portable A/C system set up immediately so we could sleep comfortably. Each time, I had help the day it was needed. Art and Gale are exemplary in helping us over and beyond. Stuff happens anywhere, but the kind & efficient response is what we look for. I've asked for Gale's help in ways I know they aren't in anyway required to do, but there she was, smiling and saying, ""That's no problem!"" \n It means a lot to me to be able to go live a month in the magic of Key West and to me, a great big part of being there is knowing that there's people like Gale who treats me and my guests like friends. \n If I lived in Key West (oh how I wish!) I'd love to be a affiliated with that company in some capacity.

2
★★★★★

I've used At Home in Key West for month long visits for four years running and I've stayed at different places. Each house had it's own charm and amenities that reflected the owner tastes and pocketbook. One was INCREDIBLY swank and a huge treat. One was only necessities and quite passable and another that is the perfect mix for my needs. I've had some issues arise at each of these houses, a few being my own lack of knowledge and a few issues that things needed replacement or repairs. Even an A/C that went kaput the last two nights last year. Gale had a portable A/C system set up immediately so we could sleep comfortably. Each time, I had help the day it was needed. Art and Gale are exemplary in helping us over and beyond. Stuff happens anywhere, but the kind & efficient response is what we look for. I've asked for Gale's help in ways I know they aren't in anyway required to do, but there she was, smiling and saying, ""That's no problem!"" \n It means a lot to me to be able to go live a month in the magic of Key West and to me, a great big part of being there is knowing that there's people like Gale who treats me and my guests like friends. \n If I lived in Key West (oh how I wish!) I'd love to be a affiliated with that company in some capacity.

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We have rented the same apartment in Bahama Village for the past 3 years -- the first couple of years for one month, and most recently for 2 months. Next year we plan to do the same. Aside from the fact that we have fallen madly in love with Key West, Gale Killon and her staff at At Home in Key West have always done everything to make our stay enjoyable. No, not just enjoyable--heavenly! There has never been a time in which we have called asking for a situation to be 'remedied' or items to be replaced/restocked that Gale wasn't on top of the situation the same day. We consider ourselves quite fortunate to have found both the unit we did as well as Gale and AHKW.

2
★★★★★

We have rented the same apartment in Bahama Village for the past 3 years -- the first couple of years for one month, and most recently for 2 months. Next year we plan to do the same. Aside from the fact that we have fallen madly in love with Key West, Gale Killon and her staff at At Home in Key West have always done everything to make our stay enjoyable. No, not just enjoyable--heavenly! There has never been a time in which we have called asking for a situation to be 'remedied' or items to be replaced/restocked that Gale wasn't on top of the situation the same day. We consider ourselves quite fortunate to have found both the unit we did as well as Gale and AHKW.

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the people at home in keywest are the best I have been working with them for over 5 years and gale killon and her staff truly make you feel AT HOME IN KEYWEST I feel the are nothing but professional and ethical. I will continue to work with Gale and here staff for years to come\r\nMitch and Christine Erie Pa\r\nSee ya next year gale and Thanks again for all you and your staff does.

2
★★★★★

the people at home in keywest are the best I have been working with them for over 5 years and gale killon and her staff truly make you feel AT HOME IN KEYWEST I feel the are nothing but professional and ethical. I will continue to work with Gale and here staff for years to come\r\nMitch and Christine Erie Pa\r\nSee ya next year gale and Thanks again for all you and your staff does.

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After spending a month in a rental that had one problem after another, we were informed we would not be getting our security deposit back. Why? Some of the bogus reasons included the presence of pet hair (in a pet-friendly house) and the little pom-poms that fell off the ""decorative pillow cases."" \n\nThe description of the house should have included ""no pets with hair, no kids that act like kids and no people looking to use this house as a home."" Do yourself a favor and use another, more reputable company. AHKW is unethical, unprofessional, and some of the staff are the most disrespectful, rude people I have ever ""worked"" with.

0
★☆☆☆☆

After spending a month in a rental that had one problem after another, we were informed we would not be getting our security deposit back. Why? Some of the bogus reasons included the presence of pet hair (in a pet-friendly house) and the little pom-poms that fell off the ""decorative pillow cases."" \n\nThe description of the house should have included ""no pets with hair, no kids that act like kids and no people looking to use this house as a home."" Do yourself a favor and use another, more reputable company. AHKW is unethical, unprofessional, and some of the staff are the most disrespectful, rude people I have ever ""worked"" with.

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At Home In Key West, is like having your good friends there setting your plans up. Staff is on the ball and extremely helpful. A pleasure to do business with.

2
★★★★☆

At Home In Key West, is like having your good friends there setting your plans up. Staff is on the ball and extremely helpful. A pleasure to do business with.

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On a recent stay my group was not given their deposit back and was charged extra for damages not caused by the group. After trying to resolve amicably with out success, we had to file a complaint with the Better Business Bureau (results still pending).\r\n\r\nThere are plenty of other places to stay in Key West and I would highly recommend doing so.

0
★☆☆☆☆

On a recent stay my group was not given their deposit back and was charged extra for damages not caused by the group. After trying to resolve amicably with out success, we had to file a complaint with the Better Business Bureau (results still pending).\r\n\r\nThere are plenty of other places to stay in Key West and I would highly recommend doing so.

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Stay away from this property. On a recent stay our deposit was not returned for damage that was not incured by my group. We tried to settle this amicably several times without success and eventually had to submit a complaint to the Better Business Bureau (with the outcome still pending).\r\n\r\nThere are plenty of other places to stay in Key West and I would highly recommend doing so.

0
★☆☆☆☆

Stay away from this property. On a recent stay our deposit was not returned for damage that was not incured by my group. We tried to settle this amicably several times without success and eventually had to submit a complaint to the Better Business Bureau (with the outcome still pending).\r\n\r\nThere are plenty of other places to stay in Key West and I would highly recommend doing so.

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After paying over $5,000 for 5 nights at Casa Louisa, we were greeted with a mildew-stained bathroom, a water-damaged bed on BRICKS, a leaky fridge and a unkempt patio area. The rental was nothing like what was advertised on their website. I am 60 years old and was treated extremely rudely by the owner, Robin Van Mater, she threatened to throw myself and 3 roommates out, just for complaining about the property.\r\n\r\nThese people are rude and they misrepresented their properties. STAY AWAY!

0
★☆☆☆☆

After paying over $5,000 for 5 nights at Casa Louisa, we were greeted with a mildew-stained bathroom, a water-damaged bed on BRICKS, a leaky fridge and a unkempt patio area. The rental was nothing like what was advertised on their website. I am 60 years old and was treated extremely rudely by the owner, Robin Van Mater, she threatened to throw myself and 3 roommates out, just for complaining about the property.\r\n\r\nThese people are rude and they misrepresented their properties. STAY AWAY!

 

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