Conrad Hawins Chevrolet

★★★☆☆
  • 10880 Philips Hwy

    Jacksonville, FL 32256

    Map & Directions
  • 904-260-0187

About Conrad Hawins Chevrolet

Automotive

Automotive
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After I was misquoted on my first visit, they went out of their way to give me a free oil change the next time. They really do try to make sure you are a happy customer.

5
★★★★★

After I was misquoted on my first visit, they went out of their way to give me a free oil change the next time. They really do try to make sure you are a happy customer.

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.

Pros:
1. They had the car I wanted.

2. Was offered a free soda.

Cons:
1. After the initial contact over the phone, they increased the advertised price on Autotrader.com by $400. I could already smell something fishy, contacted them again and was told that they will honor the ??whatever price I saw initially?. Keep reading...

2. After being reassured over the phone that the car is in excellent shape, next day I drove 300 miles to the dealer and found out that the car won't even start! And they knew in advance that I need to drive for 5 hours to get to them!

3. Completely incompetent technical personnel, after hours of ??research? nobody could tell why it wouldn't start.

4. Was offered to get the financing done and expect the car delivered next week... until I asked for the final price... they insisted on adding the dealer fee of $599, which was not specified in the ad, neither over the phone (the ad just said "tax, title and tag are not included in the price", nothing about the dealer fees). After showing them the ad, they just replied that they don't care what their own ad says. Badly funny and completely ignorant staff at this dealership. Feel truly sorry for people doing business with them. Do yourself a favor and just stay away.

1
★☆☆☆☆

Pros:
1. They had the car I wanted.

2. Was offered a free soda.

Cons:
1. After the initial contact over the phone, they increased the advertised price on Autotrader.com by $400. I could already smell something fishy, contacted them again and was told that they will honor the ??whatever price I saw initially?. Keep reading...

2. After being reassured over the phone that the car is in excellent shape, next day I drove 300 miles to the dealer and found out that the car won't even start! And they knew in advance that I need to drive for 5 hours to get to them!

3. Completely incompetent technical personnel, after hours of ??research? nobody could tell why it wouldn't start.

4. Was offered to get the financing done and expect the car delivered next week... until I asked for the final price... they insisted on adding the dealer fee of $599, which was not specified in the ad, neither over the phone (the ad just said "tax, title and tag are not included in the price", nothing about the dealer fees). After showing them the ad, they just replied that they don't care what their own ad says. Badly funny and completely ignorant staff at this dealership. Feel truly sorry for people doing business with them. Do yourself a favor and just stay away.

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.

I was ripped off by their Service department. They spent an hour and 20 minutes total changing out the plugs and wires in my SUV. The Service rep said they had to charge 1.5 hours for the plugs and 1.4 hours for the wires! The extra work to disconnect the one extra connection for each of the eight wires may have taken a minute per wire at most. The Service manager wouldn't even get out of his chair to talk to me in person. What a poor excuse for "service". Take your business anywhere else.

1
★☆☆☆☆

I was ripped off by their Service department. They spent an hour and 20 minutes total changing out the plugs and wires in my SUV. The Service rep said they had to charge 1.5 hours for the plugs and 1.4 hours for the wires! The extra work to disconnect the one extra connection for each of the eight wires may have taken a minute per wire at most. The Service manager wouldn't even get out of his chair to talk to me in person. What a poor excuse for "service". Take your business anywhere else.

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most dissapointed with service and staff . The somehow passed a vehicle on for sale that they did not and could not obtain title for and it became most inconvenient for the person who ended up with this vehicle. They then refused to assist in obtaining title and were very rude when asked for help with this problem. Not reputable as it is illegal to sell vehicle without title.

1
★☆☆☆☆

most dissapointed with service and staff . The somehow passed a vehicle on for sale that they did not and could not obtain title for and it became most inconvenient for the person who ended up with this vehicle. They then refused to assist in obtaining title and were very rude when asked for help with this problem. Not reputable as it is illegal to sell vehicle without title.

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I recently traded my 2004 Malibu for one of the newer 2008 Malibus with the SS package! This car is amazing and Tony Taylor was one of the most knowledgeable people that I have dealt with ever! He showed me everything he had in stock and treated me fairly and answered all of my questions with a smile and I got a good deal to boot! I will come back to Coggin Automotive and Coggin Chevy again! Keep up the good works Tony!

5
★★★★★

I recently traded my 2004 Malibu for one of the newer 2008 Malibus with the SS package! This car is amazing and Tony Taylor was one of the most knowledgeable people that I have dealt with ever! He showed me everything he had in stock and treated me fairly and answered all of my questions with a smile and I got a good deal to boot! I will come back to Coggin Automotive and Coggin Chevy again! Keep up the good works Tony!

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I recently traded in my truck for a new tahoe here and they were able to really work with me. They gave me excellent value on my trade-in and even discounted the new truck. thanks for cutting deals most others wont...

3
★★★★★

I recently traded in my truck for a new tahoe here and they were able to really work with me. They gave me excellent value on my trade-in and even discounted the new truck. thanks for cutting deals most others wont...

Pros: fast process

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I needed my car to be checked out because I wanted to put it up for sale. I called the service people to see what they could do for me. I took it in and they said they would need it for at least half a day. Do you know they took me home and came back to get me not to mention that they had a beakdown of what I needed work on in prioritized fashion. The service person(JOY) took great care of me and made sure was vehicle was too. They meet and greet when I dropped and picked my car up.

2
★★★★★

I needed my car to be checked out because I wanted to put it up for sale. I called the service people to see what they could do for me. I took it in and they said they would need it for at least half a day. Do you know they took me home and came back to get me not to mention that they had a beakdown of what I needed work on in prioritized fashion. The service person(JOY) took great care of me and made sure was vehicle was too. They meet and greet when I dropped and picked my car up.

Pros: Awesome service with a smile.

Cons: None

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This dealership is incompetent! I traded my car in here for a 2007 HHR, which is a GREAT car by the way! However, the service experience at this dealership has been the worst I have ever been part of. They made an offer I signed for it and took the car home.Three weeks later they call and say the original deal is not going to work that I need to come in and sign a new contract. I do and the payment is higher and so is the interest rate. I am not happy but sign nonetheless. Then after another three and a half weeks later ( total approx. 7 weeks) they call and say I need to sign another contract! How hard is it to get it right the first time around? I have purchased two vehicles prior to this one and never had this problem. I sign ONE contract and then receive a payment book a few weeks later . . . In addition, turns out that my co worker bought a car from the same place and she had to sign four or five times. I would advise EVERYONE to stay away from Coggin Chevrolet at the Avenues! ! ! They are incompetent people and need to get things right the first time! Good luck to all the car buyers out there.

1
★☆☆☆☆

This dealership is incompetent! I traded my car in here for a 2007 HHR, which is a GREAT car by the way! However, the service experience at this dealership has been the worst I have ever been part of. They made an offer I signed for it and took the car home.Three weeks later they call and say the original deal is not going to work that I need to come in and sign a new contract. I do and the payment is higher and so is the interest rate. I am not happy but sign nonetheless. Then after another three and a half weeks later ( total approx. 7 weeks) they call and say I need to sign another contract! How hard is it to get it right the first time around? I have purchased two vehicles prior to this one and never had this problem. I sign ONE contract and then receive a payment book a few weeks later . . . In addition, turns out that my co worker bought a car from the same place and she had to sign four or five times. I would advise EVERYONE to stay away from Coggin Chevrolet at the Avenues! ! ! They are incompetent people and need to get things right the first time! Good luck to all the car buyers out there.

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1 out of 1 people found this review helpful.

.

My husband and I came here to purchase a truck. We knew exactly which one we wanted which helped quite a bit. I liked this dealership because we weren't hounded when we first walked in. The salesman introduced himself and told us to let him know if we needed any help. They had all of their vehicles in order by model, so you don't have to walk very far to look at the same models. In the end we ended up purchasing somewhere else because they couldn't give us the price we were looking for. But I definately liked this place.

4
★★★★☆

My husband and I came here to purchase a truck. We knew exactly which one we wanted which helped quite a bit. I liked this dealership because we weren't hounded when we first walked in. The salesman introduced himself and told us to let him know if we needed any help. They had all of their vehicles in order by model, so you don't have to walk very far to look at the same models. In the end we ended up purchasing somewhere else because they couldn't give us the price we were looking for. But I definately liked this place.

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Review Partner
.

Pros:1. They had the car I wanted.2. Was offered a free soda.Cons:1. After the initial contact over the phone, they increased the advertised price on Autotrader.com by $400. I could already smell something fishy, contacted them again and

0
★☆☆☆☆

Pros:1. They had the car I wanted.2. Was offered a free soda.Cons:1. After the initial contact over the phone, they increased the advertised price on Autotrader.com by $400. I could already smell something fishy, contacted them again and

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This dealership is a joke. They will tell you anything they can to get you in the door. They will have you drive across town for no reason, then wont make it right. I dont need to tell my story as it is on google and other review places,

0
★☆☆☆☆

This dealership is a joke. They will tell you anything they can to get you in the door. They will have you drive across town for no reason, then wont make it right. I dont need to tell my story as it is on google and other review places,

.

My husband and I came here to purchase a truck. We knew exactly which one we wanted which helped quite a bit. I liked this dealership because we weren't hounded when we first walked in. The salesman introduced himself and told us to let

2
★★★★☆

My husband and I came here to purchase a truck. We knew exactly which one we wanted which helped quite a bit. I liked this dealership because we weren't hounded when we first walked in. The salesman introduced himself and told us to let

 

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