Roberts Collision Ctr

★★★★☆

About Roberts Collision Ctr

Hours
Mon-Fri 9am-5pm

Automotive

Automotive
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3.5 14
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I have been in Tampa 24 years and have used an assortment of dealership and independant collision repair centers. I have even used Gene Perez who is reputed to be the best as they mostly have MB and BMW clients. Also, my family used to be in the metal fabrication and finishing business so I know something about this subject. Bottom line is that Roberts did an awesome job on my late model luxury SUV. Not only that they quoted me 3 days and only took them 2, not to mention their prices are extremely competitive. As long as they keep up the quality and customer service I am going to recommend them as much as I can.

5
★★★★★

I have been in Tampa 24 years and have used an assortment of dealership and independant collision repair centers. I have even used Gene Perez who is reputed to be the best as they mostly have MB and BMW clients. Also, my family used to be in the metal fabrication and finishing business so I know something about this subject. Bottom line is that Roberts did an awesome job on my late model luxury SUV. Not only that they quoted me 3 days and only took them 2, not to mention their prices are extremely competitive. As long as they keep up the quality and customer service I am going to recommend them as much as I can.

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A couple months ago I was hit by a woman causing over $5,000.00 worth of damage. I somehow managed to LOSE the cashiers check I made out to Roberts, and while I searched for it... scrambled up 5gs of MY OWN funds to get my Sonata back. In the meantime, Mike (Who is ABSOLUTELY wonderful by all accounts, and really COULDNT POSSIBLY be more helpful if he tried.) understood, and really helped me through this situation in a way that will keep me not only recommending Roberts to anyone/everyone, but provided me with just superior work to my vehicle. I was truly impressed, never have I been so impressed with anyone who has worked on my car. I am now bringing it back in to repair some damage caused by lightning striking a 120 year old tree above my car resulting in not-terrible-but-not-great damage to my hood, and knowing I dont have to worry about the quality or the work, or the short amount of time the car will be out of my hands.. all-in-all.. Im ecstatic Ive finally found "MY" car guy(s). Again, Mike. Dont forget his name. He wont let you down!

5
★★★★★

A couple months ago I was hit by a woman causing over $5,000.00 worth of damage. I somehow managed to LOSE the cashiers check I made out to Roberts, and while I searched for it... scrambled up 5gs of MY OWN funds to get my Sonata back. In the meantime, Mike (Who is ABSOLUTELY wonderful by all accounts, and really COULDNT POSSIBLY be more helpful if he tried.) understood, and really helped me through this situation in a way that will keep me not only recommending Roberts to anyone/everyone, but provided me with just superior work to my vehicle. I was truly impressed, never have I been so impressed with anyone who has worked on my car. I am now bringing it back in to repair some damage caused by lightning striking a 120 year old tree above my car resulting in not-terrible-but-not-great damage to my hood, and knowing I dont have to worry about the quality or the work, or the short amount of time the car will be out of my hands.. all-in-all.. Im ecstatic Ive finally found "MY" car guy(s). Again, Mike. Dont forget his name. He wont let you down!

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Recently had my car repaired at Roberts Collision. They did an excellent job, I will never have my car repaired anywhere else! Very professional and clean!

5
★★★★★

Recently had my car repaired at Roberts Collision. They did an excellent job, I will never have my car repaired anywhere else! Very professional and clean!

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DO NOT USE THEM!! My insurance company took too long for them and they impounded my car!!

1
★☆☆☆☆

DO NOT USE THEM!! My insurance company took too long for them and they impounded my car!!

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0 out of 1 people found this review helpful.

.

The passenger side front door of my car was dented in a collision. The insurance company suggested I take it to Robert's. After reading some of the reviews, I was expecting a messy, stressful repair process. I am happy to say I was very wrong.

I dealt mostly with Mike and he was phenominal. He met me at the shop and talked me through everything they would be doing with my car. He was very personable and genuinely nice. I never felt like any of my questions were stupid or a waste of his time. He was there for me through the whole process and was extremly helpful.

The repair was finished in the estimated time. My car looks as good as new, and I can't see any marks where they worked on the door. I have had my car back for a week now, and no unexpected problems have occured.

If anything else should ever happen to my car, I would definately take it back to Robert's.

5
★★★★★

The passenger side front door of my car was dented in a collision. The insurance company suggested I take it to Robert's. After reading some of the reviews, I was expecting a messy, stressful repair process. I am happy to say I was very wrong.

I dealt mostly with Mike and he was phenominal. He met me at the shop and talked me through everything they would be doing with my car. He was very personable and genuinely nice. I never felt like any of my questions were stupid or a waste of his time. He was there for me through the whole process and was extremly helpful.

The repair was finished in the estimated time. My car looks as good as new, and I can't see any marks where they worked on the door. I have had my car back for a week now, and no unexpected problems have occured.

If anything else should ever happen to my car, I would definately take it back to Robert's.

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Over $4,000.00 paid by my insurance company and besides for almost a dozen different issues, they broke one of my lights (cost of $26.00 for the set) and glued it back together. The only reason they got caught is due to the light bulb

0
★☆☆☆☆

Over $4,000.00 paid by my insurance company and besides for almost a dozen different issues, they broke one of my lights (cost of $26.00 for the set) and glued it back together. The only reason they got caught is due to the light bulb

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great work nice bodt shop very clean very friendly people and just a nice atmosphere period.my car is back and pannels were blended and you cant tell no matter what light your in plus no swirl marks

5
★★★★★

great work nice bodt shop very clean very friendly people and just a nice atmosphere period.my car is back and pannels were blended and you cant tell no matter what light your in plus no swirl marks

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They come across AS GREAT GUYS...but dont complain. They have no clue what they are doing and hand out shoddy work!!

1
★☆☆☆☆

They come across AS GREAT GUYS...but dont complain. They have no clue what they are doing and hand out shoddy work!!

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1 out of 2 people found this review helpful.

.

My car was rear ened on rainy day, both of us had geico , I had 3 options to pick from. Picked Roberts. Great and surprising customer service, as far as can tell car looks great/repairs. problem. My battery was dead when I picked it up, never had signs of the battery going bad till then. They jumped it and I went to gas station for gas as bone dry. They were great enough to come there, jump it again, take back to shop after hrs, and put in another battery. (for free) What they didnt tell me was the battery they put in was bad and wouldnt last long. Well exactly 1 week later my car doesnt start, of course on a Sunday. I had to get AAA twice to jump me and had to get a new battery and take it to garage on a Sunday to be replaced.(took up my whole day). (woman, no man around). Problem,,they should have told me the battery was bad and wouldnt last so I could have had it replaced with a new one before this mess happened on a Sunday. I do not feel that was honest. Information I needed for my well being out on those roads was withheld which is the same as lying, cause I thought they actually put in a new battery. Because of that alone, not telling me, I will not use them again.. 4 stars for the work, and awesome customer service. as not an expert, I really dont know. inspite of the 1 week later inconvenience with the battery issue. 1 star for dishonesty concerning battery.
again, I never had any signs of a bad battery until i took my car there. and that is the truth....they should have told me this would happen with the battery they put in my car..

3
★★★☆☆

My car was rear ened on rainy day, both of us had geico , I had 3 options to pick from. Picked Roberts. Great and surprising customer service, as far as can tell car looks great/repairs. problem. My battery was dead when I picked it up, never had signs of the battery going bad till then. They jumped it and I went to gas station for gas as bone dry. They were great enough to come there, jump it again, take back to shop after hrs, and put in another battery. (for free) What they didnt tell me was the battery they put in was bad and wouldnt last long. Well exactly 1 week later my car doesnt start, of course on a Sunday. I had to get AAA twice to jump me and had to get a new battery and take it to garage on a Sunday to be replaced.(took up my whole day). (woman, no man around). Problem,,they should have told me the battery was bad and wouldnt last so I could have had it replaced with a new one before this mess happened on a Sunday. I do not feel that was honest. Information I needed for my well being out on those roads was withheld which is the same as lying, cause I thought they actually put in a new battery. Because of that alone, not telling me, I will not use them again.. 4 stars for the work, and awesome customer service. as not an expert, I really dont know. inspite of the 1 week later inconvenience with the battery issue. 1 star for dishonesty concerning battery.
again, I never had any signs of a bad battery until i took my car there. and that is the truth....they should have told me this would happen with the battery they put in my car..

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Had been hit when parked at work-took my car in for estimate=was treated very well by Dennis--made arrangement for the repairs which were done quickly &m my car looked like new when it was returned, had an experience a few years ago with and the standards at Roberts are head and shoulders above the Chevy dealership. Thanks and hopefully we won't have to come back anytime soon!!!

2
★★☆☆☆

Had been hit when parked at work-took my car in for estimate=was treated very well by Dennis--made arrangement for the repairs which were done quickly &m my car looked like new when it was returned, had an experience a few years ago with and the standards at Roberts are head and shoulders above the Chevy dealership. Thanks and hopefully we won't have to come back anytime soon!!!

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I am an I-car Certified Collision tech of 25 years and I recently had my car repaired at Roberts Collision because I was in the hospital. I was very impressed with the quality of their work. The Estimator I had "Mr.Strolis" Was very helpful, handled the job very professionally, saved me some money, and made sure the job was repaired properly and timely. In my 25 years of Collision repair working at many shops myself I would have to say Roberts Collision is the best quality Body shop I have ever dealt with...I would definitely recommend this shop I give it 5 out of 5 stars !!!

5
★★★★★

I am an I-car Certified Collision tech of 25 years and I recently had my car repaired at Roberts Collision because I was in the hospital. I was very impressed with the quality of their work. The Estimator I had "Mr.Strolis" Was very helpful, handled the job very professionally, saved me some money, and made sure the job was repaired properly and timely. In my 25 years of Collision repair working at many shops myself I would have to say Roberts Collision is the best quality Body shop I have ever dealt with...I would definitely recommend this shop I give it 5 out of 5 stars !!!

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They repaired the same part 3 times and it never was corrected. Then they didn't honor their warranty at all. Shoddy workmanship and terrible, fake customer service.

1
★☆☆☆☆

They repaired the same part 3 times and it never was corrected. Then they didn't honor their warranty at all. Shoddy workmanship and terrible, fake customer service.

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0 out of 1 people found this review helpful.

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I had a scratched fender and bumper. I did a lot of looking around and finally decided on Roberts. I was not disappointed. Not only did it come back looking new, but they had a very competitive price. I would highly recommend them to anyone in the Clearwater area.

5
★★★★★

I had a scratched fender and bumper. I did a lot of looking around and finally decided on Roberts. I was not disappointed. Not only did it come back looking new, but they had a very competitive price. I would highly recommend them to anyone in the Clearwater area.

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1 out of 1 people found this review helpful.

.

During our 6 years in the Tampa bay area we were unfortunate to be involved in 2 minor accidents & 1 car break-in. (That's Florida for you). On all those occasions we took our cars to Roberts. They gave us a tour the first time we went, and their workshop was clean, tidy & well-maintained. (A good indication of how your car is going to get treated). They were working on a couple of BMWs & a Ferrari at the time, so we knew we'd come to the right place for our luxury cars. The repairs were excellent, and it's almost impossible to tell where the damage was. On one occasion we had to get the car keys reprogrammed, and one of the staff drove us over to the Lexus dealership to get this done. Other places would have just told you to go there by yourself. Whereas at Roberts they want to ensure the customer is happy.

PROS: Excellent workmanship & customer service.
CONS: Pricier than other places, but that's what your insurance is for.

5
★★★★★

During our 6 years in the Tampa bay area we were unfortunate to be involved in 2 minor accidents & 1 car break-in. (That's Florida for you). On all those occasions we took our cars to Roberts. They gave us a tour the first time we went, and their workshop was clean, tidy & well-maintained. (A good indication of how your car is going to get treated). They were working on a couple of BMWs & a Ferrari at the time, so we knew we'd come to the right place for our luxury cars. The repairs were excellent, and it's almost impossible to tell where the damage was. On one occasion we had to get the car keys reprogrammed, and one of the staff drove us over to the Lexus dealership to get this done. Other places would have just told you to go there by yourself. Whereas at Roberts they want to ensure the customer is happy.

PROS: Excellent workmanship & customer service.
CONS: Pricier than other places, but that's what your insurance is for.

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1 out of 1 people found this review helpful.

 

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