Baywood Animal Hospital

★★★★☆
  • 10843 Philips Hwy

    Jacksonville, FL 32256

    Map & Directions
  • 904-262-1986

4.0 7
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I have been a customer of Baywood Animal Hospital for 15 years and have always found Dr. Cromer and Donna to be very professional and caring. They have taken excellent care of our pets. After a long life, we just recently had to put one

3
★★★★★

I have been a customer of Baywood Animal Hospital for 15 years and have always found Dr. Cromer and Donna to be very professional and caring. They have taken excellent care of our pets. After a long life, we just recently had to put one

.

Boy, you guys below must have caught them at an odd moment. These folks go out of their way to make life easier for you and your pet. They are always available, caring, responsive and 100% committed to their patients with an obvious love for animals. Run, don't walk if you're looking for a quality vet!!!

2
★★★★★

Boy, you guys below must have caught them at an odd moment. These folks go out of their way to make life easier for you and your pet. They are always available, caring, responsive and 100% committed to their patients with an obvious love for animals. Run, don't walk if you're looking for a quality vet!!!

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Dr. Cromer and his receptionist, Donna, along with the entire staff at Baywood Animal Hospital are OUTSTANDING! I have been a client of theirs for 12 years, and wouldn't trade them for anyone else in town. Dr. Cromer is always so kind. He is a knowledgable and experienced vet. He never rushes us in and out, and he is happy to answer any questions I have. When he sends off blood work, he is the one who always calls to tell me the results and explains them. On several occasions, one of my pets became ill at closing time. I've called, told them the symptoms and to my relief, Dr. Cromer and Donna have waited for me and checked my sick pet after hours. Where else could we get such wonderful care?

2
★★★★★

Dr. Cromer and his receptionist, Donna, along with the entire staff at Baywood Animal Hospital are OUTSTANDING! I have been a client of theirs for 12 years, and wouldn't trade them for anyone else in town. Dr. Cromer is always so kind. He is a knowledgable and experienced vet. He never rushes us in and out, and he is happy to answer any questions I have. When he sends off blood work, he is the one who always calls to tell me the results and explains them. On several occasions, one of my pets became ill at closing time. I've called, told them the symptoms and to my relief, Dr. Cromer and Donna have waited for me and checked my sick pet after hours. Where else could we get such wonderful care?

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OK yes I will give you guys the receptionist is a little hyper but that is how she is. That is how she gets work done. In the course of 2 years, I have been on the phone with her and I have heard her on the phone she is completely understanding and will walk you through making your pet better before bringing them in. What other vets office is going to do that? Other vets bring you in daily to pay that office visit. As far as Dr Cromer, the man has stood there and explained to me why he is making the decision he is making. I ask plenty of questions and I don't usually go in there unless my dog has 2 or more issues going on. Yes typically after they give you an Rx the visit is complete. The question is how doe your pet feel not how do you feel.

2
★★★★★

OK yes I will give you guys the receptionist is a little hyper but that is how she is. That is how she gets work done. In the course of 2 years, I have been on the phone with her and I have heard her on the phone she is completely understanding and will walk you through making your pet better before bringing them in. What other vets office is going to do that? Other vets bring you in daily to pay that office visit. As far as Dr Cromer, the man has stood there and explained to me why he is making the decision he is making. I ask plenty of questions and I don't usually go in there unless my dog has 2 or more issues going on. Yes typically after they give you an Rx the visit is complete. The question is how doe your pet feel not how do you feel.

Pros: Very Undersanding, he takes his time examines everything

Cons: Hours are a little shorter than the norm

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My dog was treated here, I came in about 4 times in one month. In my opinion, the receptionist always appeared to be under the influence of a stimulant. My first time there, she ran from the front desk to the back (I followed and watched) as she got down on the floor to take my dogs temperature. She took a call while on the floor so in one hand is a thermometer and in the other the phone. I was scared. I was uncomfortable with the multi-tasking.

If this isn't enough, the broken bone didn't show up in the xray they took, they wanted me to get a heartworm test three months before it was due, I could go on and on I ended up getting a second opinion on something and seeing another vet. I paid for services again, but my baby is worth it.

0
★☆☆☆☆

My dog was treated here, I came in about 4 times in one month. In my opinion, the receptionist always appeared to be under the influence of a stimulant. My first time there, she ran from the front desk to the back (I followed and watched) as she got down on the floor to take my dogs temperature. She took a call while on the floor so in one hand is a thermometer and in the other the phone. I was scared. I was uncomfortable with the multi-tasking.

If this isn't enough, the broken bone didn't show up in the xray they took, they wanted me to get a heartworm test three months before it was due, I could go on and on I ended up getting a second opinion on something and seeing another vet. I paid for services again, but my baby is worth it.

Pros: cheap

Cons: I felt uncomfortable the moment I walked in because...

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I went here as a first time customer. Dr. Cromer did not even introduce himself to me. He kept trying to walk out of the door as I asked questions, as if he didn't have time. No information was given to me what-so-ever. I had to ask the secretary information because the vet and vet tech never came back after examining my dog and prescribing him medications. I changed vets immediately and after having been to another vet, I realize even more so how awful the experience was. Not only will I never recommend this vet to anyone, I will make sure that everyone knows NOT to go to this vet!

0
★☆☆☆☆

I went here as a first time customer. Dr. Cromer did not even introduce himself to me. He kept trying to walk out of the door as I asked questions, as if he didn't have time. No information was given to me what-so-ever. I had to ask the secretary information because the vet and vet tech never came back after examining my dog and prescribing him medications. I changed vets immediately and after having been to another vet, I realize even more so how awful the experience was. Not only will I never recommend this vet to anyone, I will make sure that everyone knows NOT to go to this vet!

Pros: Location

Cons: Short visit, no communication

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Baywood is the most caring center for your pet issues. We had to put down our dog after a wonderful 14+ fun filled years. They understood our concerns and was very responsive to our needs. We now have all three of our dogs in their care because the last facility's care was severely lacking because the were more worried about profits rather than animal care.

2
★★★★★

Baywood is the most caring center for your pet issues. We had to put down our dog after a wonderful 14+ fun filled years. They understood our concerns and was very responsive to our needs. We now have all three of our dogs in their care because the last facility's care was severely lacking because the were more worried about profits rather than animal care.

Pros: Everything

Cons: Hard to get into because entry goes through car dealership

 

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