Gasson's Northside NAPA Auto

★★★★☆
  • 14476 Duval Pl W # 204

    Jacksonville, FL 32218

    Map & Directions
  • 904-751-0262

About Gasson's Northside NAPA Auto

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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This was my first time going to Gasson's Automotive on Main Street and when I walked in I was greeted by the owner Bob Gasson. I told him what was going on with my vehicle and he told me he would take a look at it just to give him a few minutes and he would let me know what he thought. Not one time did he mention a cost nor did I sign anything. He appeared back about 10 minutes later and told me what he "thought" was wrong with it, but was not sure and he would have to do further testing and that could cost up to 175.00 After calling my husband on the cell phone he told me "no way" just take the van home and he would take it somewhere else. As I asked for my keys to leave Mr. Gasson informed me that I owed him 85.00. I told him that I did not authorize any charges to be made to my vehicle nor did he mention one time that it would be 85.00 to look at my vehicle for 10 minutes. He told me very RUDELY either he gets his money or I would not get my keys back. I sat in the hot sun with my baby for almost 2 hours waiting for my dad to drive to Gasson's so he could pay my bill. Mr. Gasson was absoultely the most inconsiderate and pompous person, and didn't care if I was hot or my baby was hot or thirsty. He would not give me my keys so that meant I could not get my baby anything to eat or drink. I am in shock at how I was treated and I will make sure that everyone in jacksonville knows how this man is. He preys on womens ignorance about cars and tries to rip them off. I have no idea how he sleeps at night with such a hardend heart and a ruthless unethical way of doing business. I just hope nobody ever treats his wife (if he's married-doubt it though) or his children/grandchildren the way he treated me and my son. After my dad paid the bill he was smirking from ear to ear. He obviously has issues with women and he needs therapy. Anyone that can treat someone the way he does needs some serious help. Please BEWARE of GASSON'S Automotive on Main Street!!!!!!!

0
★☆☆☆☆

This was my first time going to Gasson's Automotive on Main Street and when I walked in I was greeted by the owner Bob Gasson. I told him what was going on with my vehicle and he told me he would take a look at it just to give him a few minutes and he would let me know what he thought. Not one time did he mention a cost nor did I sign anything. He appeared back about 10 minutes later and told me what he "thought" was wrong with it, but was not sure and he would have to do further testing and that could cost up to 175.00 After calling my husband on the cell phone he told me "no way" just take the van home and he would take it somewhere else. As I asked for my keys to leave Mr. Gasson informed me that I owed him 85.00. I told him that I did not authorize any charges to be made to my vehicle nor did he mention one time that it would be 85.00 to look at my vehicle for 10 minutes. He told me very RUDELY either he gets his money or I would not get my keys back. I sat in the hot sun with my baby for almost 2 hours waiting for my dad to drive to Gasson's so he could pay my bill. Mr. Gasson was absoultely the most inconsiderate and pompous person, and didn't care if I was hot or my baby was hot or thirsty. He would not give me my keys so that meant I could not get my baby anything to eat or drink. I am in shock at how I was treated and I will make sure that everyone in jacksonville knows how this man is. He preys on womens ignorance about cars and tries to rip them off. I have no idea how he sleeps at night with such a hardend heart and a ruthless unethical way of doing business. I just hope nobody ever treats his wife (if he's married-doubt it though) or his children/grandchildren the way he treated me and my son. After my dad paid the bill he was smirking from ear to ear. He obviously has issues with women and he needs therapy. Anyone that can treat someone the way he does needs some serious help. Please BEWARE of GASSON'S Automotive on Main Street!!!!!!!

Pros: Did have a nice waiting area (clean and did not stink like most garages)

Cons: One word----****BOB GASSON******* The man is ruthless!!

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You can find just about anything you need in the automotive line at this store. Its huge, has everything you need for the do it yourself automotive guy or the person that wants to add some neat accessories to your car. Batteries, mats, decals, you name it. Great store and great selection.

5
★★★★★

You can find just about anything you need in the automotive line at this store. Its huge, has everything you need for the do it yourself automotive guy or the person that wants to add some neat accessories to your car. Batteries, mats, decals, you name it. Great store and great selection.

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I know nothing about auto repair and I love this store. The staff is so helpful in knowing what I need for my car. I can tell them the problem and they can tell me how to fix it. If you buy a car battery there, they will install it for you for free. Anything that you could possibly need for your car they have or can get for you. It is much cheaper here than going to the dealership. Location is great and lots of parking too.

5
★★★★★

I know nothing about auto repair and I love this store. The staff is so helpful in knowing what I need for my car. I can tell them the problem and they can tell me how to fix it. If you buy a car battery there, they will install it for you for free. Anything that you could possibly need for your car they have or can get for you. It is much cheaper here than going to the dealership. Location is great and lots of parking too.

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