Kane's Furniture Co

★★☆☆☆
  • 5902 US Highway 19

    New Port Richey, FL 34652

    Map & Directions
  • 727-848-3474

About Kane's Furniture Co

Categories

Home & Garden

Home & Garden
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We purchased a kitchen table and paid to have it delivered when the driver called to schedule an appointment he started screaming at me I called the store and they told me they would handle it. I received calls from the driver till 11pm that night,the next day the furniture was delivered but the table did not seem to be as sturdy as it was in the store. With in three weeks the top of the table began to bubble up, I called and they sent out a tech who would look at it,he agreed there were bubbles in the table an said the store would call me to set a a solution,the store called and said they would replace it,when the new delivery drivers arrived with the replacement top i noticed that 9 out 16 screws were not installed that explains why it was not sturdy,after a few phone calls kanes sent out a tech to fix the table. Once again the table top started to bubble up after about three weeks after calling kanes and they sent out yet another tech I was told that they would contact me with a solution, They called shortly after and told me they would not do anything more, I paid over 1100 dollars for this and purchased the warranty and wasted a lot of time. But they refused to do anything

1
★☆☆☆☆

We purchased a kitchen table and paid to have it delivered when the driver called to schedule an appointment he started screaming at me I called the store and they told me they would handle it. I received calls from the driver till 11pm that night,the next day the furniture was delivered but the table did not seem to be as sturdy as it was in the store. With in three weeks the top of the table began to bubble up, I called and they sent out a tech who would look at it,he agreed there were bubbles in the table an said the store would call me to set a a solution,the store called and said they would replace it,when the new delivery drivers arrived with the replacement top i noticed that 9 out 16 screws were not installed that explains why it was not sturdy,after a few phone calls kanes sent out a tech to fix the table. Once again the table top started to bubble up after about three weeks after calling kanes and they sent out yet another tech I was told that they would contact me with a solution, They called shortly after and told me they would not do anything more, I paid over 1100 dollars for this and purchased the warranty and wasted a lot of time. But they refused to do anything

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.

Bought a living room set from the Newport Richie store .THE SEATS WRINKLE AND LOOSE THEIR SHAPE AND YOU HAVE TO TURN THEM EVERY TIME YOU SIT ON THEM. THE LEGS FELL OFF THE LOVE SEAT AND THE LEGS KEEP COMING LOOSE ON THE SOFA. REALY FEEL AS THOUGH i WAS RIPPED OFF.

0
★☆☆☆☆

Bought a living room set from the Newport Richie store .THE SEATS WRINKLE AND LOOSE THEIR SHAPE AND YOU HAVE TO TURN THEM EVERY TIME YOU SIT ON THEM. THE LEGS FELL OFF THE LOVE SEAT AND THE LEGS KEEP COMING LOOSE ON THE SOFA. REALY FEEL AS THOUGH i WAS RIPPED OFF.

Cons: Furniture comes from China,very poor quality

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We went to Kanes looking for a couch, since they are not a big chain store I thought they would be nicer and more helpful. When I walked in there were maybe 2 or 3 other customers and salespeople just hanging around, no one came up to me or asked outif I needed help the entire 30 minutes I was in the store. I finally asked about a price on a couch and if they were firm on that and the sales man asked if I even wanted the couch, he said he never saw me sit on it

PROS: none
CONS: poor customer service

1
★☆☆☆☆

We went to Kanes looking for a couch, since they are not a big chain store I thought they would be nicer and more helpful. When I walked in there were maybe 2 or 3 other customers and salespeople just hanging around, no one came up to me or asked outif I needed help the entire 30 minutes I was in the store. I finally asked about a price on a couch and if they were firm on that and the sales man asked if I even wanted the couch, he said he never saw me sit on it

PROS: none
CONS: poor customer service

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We needed a love seat. We checked several of the well known stores. On entering this store, we were greeted by a salesman. He asked if we were looking for anything special. I took us to the area with recliners. The first love seat we looked at was the one we wanted. We sealed a deal and the salesman was very polite and helpful.

PROS: helpful Salesman
CONS: None

4
★★★★☆

We needed a love seat. We checked several of the well known stores. On entering this store, we were greeted by a salesman. He asked if we were looking for anything special. I took us to the area with recliners. The first love seat we looked at was the one we wanted. We sealed a deal and the salesman was very polite and helpful.

PROS: helpful Salesman
CONS: None

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