Coggin Toyota At The Avenues in Jacksonville

★★☆☆☆
  • 11340 Philips Highway

    Jacksonville, FL 32256

    Map & Directions
  • 904-638-1186

About Coggin Toyota At The Avenues in Jacksonville

Categories
  • Auto Dealers
  • Used Cars
  • Auto Body Paint & Repair
  • Auto Parts & Accessories
  • Automotive Repair
  • Oil Changes
Details
  • Toyota
Hours
M-F 7am-9pm, Sa 9am-9pm, Su 11am-6pm
Special Offer
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Automotive

Automotive
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.

I wanted to do business with Coggin Toyota at The Avenues since it is right down the street from where I live. The sales representative, Kenneth, was so kind and helpful; we hoped to finalize the transaction with him. When the manager (Joe?) got involved during the price negotiation, it was the typical high-pressure sales schtick with all the cliches. Did not have the patience to deal with it, so we left. Felt bad for the sales rep, because he was awesome. Ended up purchasing our new Prius 2 at another dealership, which was a low pressure environment. If you can work with Kenneth, but avoid Joe(?), you will have a great experience.

2
★★☆☆☆

I wanted to do business with Coggin Toyota at The Avenues since it is right down the street from where I live. The sales representative, Kenneth, was so kind and helpful; we hoped to finalize the transaction with him. When the manager (Joe?) got involved during the price negotiation, it was the typical high-pressure sales schtick with all the cliches. Did not have the patience to deal with it, so we left. Felt bad for the sales rep, because he was awesome. Ended up purchasing our new Prius 2 at another dealership, which was a low pressure environment. If you can work with Kenneth, but avoid Joe(?), you will have a great experience.

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Joe Mc Guire and Mike Hicks were great. They got me into a new 2011 Tundra double cab for an excellent price and monthly payment which was important to me. It only took one hour total time to drive out and everyone was very professional. I am telling all my friends about Coggins Toyota.

5
★★★★★

Joe Mc Guire and Mike Hicks were great. They got me into a new 2011 Tundra double cab for an excellent price and monthly payment which was important to me. It only took one hour total time to drive out and everyone was very professional. I am telling all my friends about Coggins Toyota.

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Three weeks after the well-advertised 19-point inspection at Coggin Toyota, my car failed to operate due to an extr4emely corroded battery and engine compartment surrounding it. There's no way anybody looked under the hood, even though they say they dod that and more. They apologize for the "inconvenience," but it's really a trust issue. They don't do what they say they do. Watch out!

0
★☆☆☆☆

Three weeks after the well-advertised 19-point inspection at Coggin Toyota, my car failed to operate due to an extr4emely corroded battery and engine compartment surrounding it. There's no way anybody looked under the hood, even though they say they dod that and more. They apologize for the "inconvenience," but it's really a trust issue. They don't do what they say they do. Watch out!

.

My friend,

This is a true recommendation from someone who suffered GREATLY!

-People are really nice in Coggins, but be very careful...
-We were given discounts that do not exist and the special rate offered by the manufacturer... was denied by the dealership. (and... we only found that out after discovering that the finance guy has "secretly" worked the hidden payment into our loan)
-One would lower their expectations when it comes to car dealership. The financial department is the most DISHONEST I have seen... Even if you insist on buying a car here (which I do not recommend)... get a loan somewhere else!
-The customer service or customer recovery department is not very helpful AT ALL
-We ended up bringing the loan to another bank, pay more interest just so that these wicked people will not get a penny out of us!
-Highly recommended AGAINST this dealership if you don't want any troubles that can haunt you for weeks!

0
★☆☆☆☆

My friend,

This is a true recommendation from someone who suffered GREATLY!

-People are really nice in Coggins, but be very careful...
-We were given discounts that do not exist and the special rate offered by the manufacturer... was denied by the dealership. (and... we only found that out after discovering that the finance guy has "secretly" worked the hidden payment into our loan)
-One would lower their expectations when it comes to car dealership. The financial department is the most DISHONEST I have seen... Even if you insist on buying a car here (which I do not recommend)... get a loan somewhere else!
-The customer service or customer recovery department is not very helpful AT ALL
-We ended up bringing the loan to another bank, pay more interest just so that these wicked people will not get a penny out of us!
-Highly recommended AGAINST this dealership if you don't want any troubles that can haunt you for weeks!

Pros: salesman are knowledgable about their cars

Cons: DISHONESTY! Bad customer services

Message from Coggin Toyota At The Avenues in Jacksonville

At Coggin Toyota of the Avenues, our mission is to be an industry leader in new and used cars. Coggin Toyota of the Avenues is totally committed to customer and employee satisfaction, integrity and teamwork. Customer service is the key to our success and we have built our reputation on insuring that each and every customer receives the highest levels of customer service. Whether it is our dealers, our employees, or our methods, Coggin Toyota of the Avenues provides some of the best in the business.

 

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