Rack Room Shoes

★★★☆☆
  • 7803 Citrus Park Town Center Mall 650

    Tampa, FL 33625

    Map & Directions
  • 813-920-1591

About Rack Room Shoes

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  • Shoe Stores

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2.5 2
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I was double charged for the same purchase, and called the store after noticing the discrepancy on my account. The store clerk could not comprehend the problem and turned the issue over to the manager. The manager explained that this happens frequently and that I should wait 3 business days before re-contacting the store and there was nothing he could do right now. I have 3 children and 2 grandchildren and shop at this particular store frequently. I understand that mistakes can happen, but I don??t appreciate the attitude and answer I was provided. I guess I will have to find another store to take my business to??and recommend you do to.

1
★☆☆☆☆

I was double charged for the same purchase, and called the store after noticing the discrepancy on my account. The store clerk could not comprehend the problem and turned the issue over to the manager. The manager explained that this happens frequently and that I should wait 3 business days before re-contacting the store and there was nothing he could do right now. I have 3 children and 2 grandchildren and shop at this particular store frequently. I understand that mistakes can happen, but I don??t appreciate the attitude and answer I was provided. I guess I will have to find another store to take my business to??and recommend you do to.

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I like this store first for the price and variety, second for the fact that you are able to browse and try shoes on at your leisure. Since all sizes are out on the floor, you don't need to ask salespeople to go into the backroom to search for your size. This is especially helpful to people like me, who have been to known to try on 20 pairs of shoes in one trip! This store offers a good supply of adult shoes, especially athletic shoes. The children's aisle is not as good as ones I've seen at other dept. or kids stores. If you're looking for multiple pairs of shoes, it is helpful to go when they are having on of their many buy one, get one half off sales.

4
★★★★☆

I like this store first for the price and variety, second for the fact that you are able to browse and try shoes on at your leisure. Since all sizes are out on the floor, you don't need to ask salespeople to go into the backroom to search for your size. This is especially helpful to people like me, who have been to known to try on 20 pairs of shoes in one trip! This store offers a good supply of adult shoes, especially athletic shoes. The children's aisle is not as good as ones I've seen at other dept. or kids stores. If you're looking for multiple pairs of shoes, it is helpful to go when they are having on of their many buy one, get one half off sales.

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